Social Solutions and Urban Institute to Create First Online Resource for Improving Nonprofit Performance

Tue Nov 3, 2009 9:00am EST

* Reuters is not responsible for the content in this press release.

BALTIMORE--(Business Wire)--
Social Solutions, the leading provider of performance management software for
human services, and the Urban Institute a nonpartisan policy research
organization are teaming up to create the Outcomes and Effective Practices
Portal, the first comprehensive online resource to equip nonprofits with the
information and measurement tools needed to enhance performance. 

The portal will feature detailed guides to help agencies identify and use proven
and promising practices to serve their clients effectively, and a library of
tools to assess whether their lives have improved as intended. Portal content
will be developed in conjunction with well-known organizations and consultants. 

"Our experience has been that it is extremely difficult for nonprofits to find
this type of information in a manner that is accessible and useful in practice,"
says Social Solutions Vice President Jeff Mason. "The development of this portal
demonstrates Social Solutions ongoing commitment to our customers and to
improving the overall performance of the sector." 

Groups such as the Alliance for Effective Social Investing are advocating that
more funds be directed to high-performing organizations. With this new portal,
nonprofits that want to improve their performance will have ready access to the
specific information needed to become more effective providers of top-quality
programs and services. The Outcomes and Effective Practices Portal supports
nonprofits` increasing efforts to use actual performance metrics, rather than
the standard overhead-program expense ratio and similar measures. 

"There is a change occurring in the sector that will require more nonprofits to
focus on effective performance management and outcome achievement," said
Elizabeth T. Boris, the founding director of the Urban Institute`s Center on
Nonprofits and Philanthropy. "Our intention with this portal is to provide easy
access to the knowledge and tools that can help organizations manage their
performance more effectively, and ultimately attract more support for their

The partners will launch the portal`s proof of concept at Social Solutions
upcoming ETOlution 2009 Conference in Baltimore. A first phase of the portal is
slated to go live next spring. 

About the Urban Institute

The Urban Institute is a nonprofit, nonpartisan policy research and educational
organization that examines the social, economic, and governance challenges
facing the nation. It provides information, analyses, and perspectives to public
and private decision-makers to help them address these problems and strives to
deepen citizens` understanding of the issues and tradeoffs that policymakers

About Social Solutions and ETO Software

Social Solutions challenges and equips human service providers and their funders
to turn good intent into measurable change by relating efforts to outcomes. The
company`s ETO (Efforts to Outcomes) performance management software, tailored to
the unique mission of each nonprofit, gives organizations a clear picture of
which efforts are having the greatest impact on the social issues they strive to
address. With this knowledge, organizations can reinforce what's working, adjust
what isn't, and more easily report quantified successes to key stakeholders.

Social Solutions
Jeff Mason, 443-460-3375
Urban Institute
Mary Winkler, 202-261-5590

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