Solvport Releases Solview 2.0(TM) ATM Management Application

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Tue Nov 3, 2009 2:36pm EST

PORTLAND, Ore., Nov. 3 /PRNewswire/ -- Solvport (www.solvport.com), nationwide
ATM and Kiosk services provider based in Portland, Oregon, today announced its
release of Solview 2.0(TM). The application, which allows Solvport customers
to manage service related events for their ATM portfolios, now allows
customers to receive real-time notifications of changes to the service events
for their ATMs, a projects module, and access to recordings of incoming
technical help desk phone calls.

Solview 2.0(TM), which has been in beta testing over the past few months with
Solvport customers, has received very positive reviews. Susan Cerpanya, SVP
Customer Support and Service at Cardtronics, said, "The SolvAlerts e-mail
notifications included in this release of Solview give us instant updates on
our service calls, which enables us to better serve our customers. Innovative
Solview 2.0(TM) features such as SolvAlerts help Cardtronics manage our ATM
portfolio more efficiently, making Solview 2.0(TM) an important component of
our ATM portfolio management solution."

The projects module included in Solview 2.0(TM) is an extension of the project
management services Solvport offers, which include medium-to-large scale
installations, replacements, and rollouts; ATM processor conversions; hardware
and software upgrades; preventative maintenance; and signage upgrades. The new
projects module allows customers to track real-time status of their projects,
including access to individual location call details and pictures. It also
enables ISOs to provide their customers access to the project information
specific to their ATMs. 

Wayne Vandekraak, Executive Vice President of Business Development for
Solvport, said, "When a customer outsources a project to Solvport, they not
only get professional, seamless project execution, they now get the extensive
project management tools that are part of Solview 2.0(TM)." 

Gary Cosmer, President and CEO of TRM Copy Centers, added, "The positive
reviews from our customers reinforce how Solview 2.0(TM) has increased the
value of Solvport's outsourced service offerings."

About Solvport
Solvport is a division of TRM Copy Centers, LLC and is a national leader in
the outsourced, off-premise ATM & Kiosks services industry providing help desk
technical support, field service, real-time monitoring, and project management
for over 120,000 locations nationwide. Their customers include leaders in the
ATM Independent Sales Organization (ISO) industry.

About TRM Copy Centers, LLC
TRM Copy Centers, LLC is the leading nationwide provider of self-service
convenience photocopy services in the retail environment. TRM Copy Centers
operates more than 14,000 copy centers throughout the United States, and
supports some of the country's largest and most successful retailers including
grocery, convenience and drug store chains as well as thousands of
independently owned businesses.


SOURCE  Solvport

Shawne Carr, Marketing Manager of Solvport, a Division of TRM Copy Centers,
LLC, +1-503-943-2664
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