Kyocera Mita America Wins Most Reliable Multifunctional Product Line in Industry

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Thu Nov 5, 2009 9:00am EST

Kyocera Sets Record of Winning "Most Reliable" More than Any Other
Manufacturerin Past Decade of OPA Survey
FAIRFIELD, N.J.--(Business Wire)--
Kyocera Mita America, Inc., one of the world's leading document solutions
companies, is proud to again be named the Most Reliable Monochome
multifunctional product (MFP) line, in a recent survey of service managers and
dealers. Kyocera Mita`s products earned a total overall reliability score of 8.4
(out of 10), as compared to the industry average of 7.9. Kyocera Mita has won
this particular award more than any other manufacturer - in three of the past
five years - while this survey has been conducted by Office Products Analyst, a
publication of Industry Analysts, Inc. 

"Based on our research, the Kyocera monochrome MFP line is the most reliable
brand available today. Kyocera has won this honor more than any other
manufacturer in the past ten years, and we congratulate them on their
outstanding performance," said Andy Slawetsky, President, Industry Analysts,
Inc. "The feedback from service technicians clearly indicates that Kyocera must
be a top consideration for customers when selecting a black and white MFP." 

OPA conducted in-depth telephone interviews with 135 dealer service managers
throughout dealerships nationwide. Responses encompassed 44,462 multifunctional
units. Copier dealer service managers were questioned on the products they work
closely with on a daily basis. Eighty three models from seven manufacturers were
studied and assessed on performance criteria such as mean number of installs,
average monthly page volume, preventive maintenance (PM) cycle, and average
pages between calls. 

"Kyocera Mita has made extraordinary strides, amidst the business challenges all
of us face, to introduce a record number of new MFPs that extend and represent
our traditional hallmarks of superior performance, ultra-reliability and an
industry leading lowest total cost of ownership," said Mike Pietrunti, president
and CEO, Kyocera Mita America. "We take great pride in our technical excellence
and the significance of earning such an honor determined by our loyal dealers.
This most recent survey by Industry Analysts, Inc. is a clear testament of our
efforts." 

ABOUT INDUSTRY ANALYSTS

Since 1973, Industry Analysts, Inc. (www.industryanalysts.com) has been a
leading expert in the imaging industry. Specializing in custom market research
and product testing, IA, Inc. performs end-user and reseller surveys as well as
lab services for customers across the globe. 

ABOUT KYOCERA MITA AMERICA

Kyocera Mita America, Inc. (www.kyoceramita.com/us), headquartered in Fairfield,
N.J., is a leading provider of computer-connectable document imaging and
document management systems, including network-ready digital MFPs/printers,
laser printers, color MFPs/printers, digital laser facsimiles, and
multifunctional and wide format imaging solutions. Kyocera Mita America is a
group company of Kyocera Mita Corporation. Kyocera Mita Corporation is a core
company of the Kyocera Corporation, the world's leading developer and
manufacturer of advanced ceramics and associated products, including
telecommunications equipment, semiconductor packages and electronic components.
Kyocera Mita America, the first document solutions company with third-party
certified sales data, has earned numerous honors for its products` high
performance, reliability and cost efficiency. Kyocera Corporation's consolidated
net revenues exceeded $11 billion for the fiscal year ending on March 31, 2009.

Kyocera Mita America, Inc.
Daniel Butler, 973-882-4460
daniel_butler@kyoceramita.com
or
Ruder Finn for Kyocera Mita America, Inc.
Alicia Young, 212-593-6343
younga@ruderfinn.com

Copyright Business Wire 2009

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