Rolls-Royce Extends Enigma Relationship to Support Engine Maintenance, Repair and Overhaul

Enigma Parts and Service Application Provides Access to Service and Maintenance
Content
BURLINGTON, Mass.--(Business Wire)--
Enigma Inc., the leader in aftermarket service and support technology, today
announced that Rolls-Royce has extended its contract with Enigma to deliver
product information and parts support for its military engines.

Since 1999, Enigma technology has been working with the customer to deliver
maintenance, repair and overhaul (MRO) content to some 500 engineers and
technicians across multiple global facilities. By adopting the latest Enigma 3C
Version 8 technology, the UK Ministry of Defense (MOD) locations have real-time
access to all critical service information from a single application, via the
Web, wireless and DVD, regardless of content editing and management software or
data format. As part of this three-year commitment, Enigma will upgrade the
current application, provide ongoing customer support and deliver quarterly
publication updates for distribution to the end users.

Enigma`s technology provides engine technicians with all of the relevant content
for each service or repair procedure, by engine serial number, via an integrated
browser-based application. Enigma pulls content from multiple sources, including
maintenance manuals, illustrated parts catalogs and the modifications manual,
and delivers the specific information required for a specific engine, saving
hours of time spent searching and cross-referencing existing documentation. For
situations that require printed materials, Enigma provides the unique ability to
select and automatically print a set of maintenance procedures according to a
specific build of engine, complete with engine/module serial numbers and
sequentially numbered pages. In addition, Enigma 3C allows mechanics and
technicians to move seamlessly between a customized view of various maintenance
documents and the corresponding parts list and schematics, with a single click
of a button.

"Companies that manufacture and service equipment for the military understand
the importance of enabling their customers to quickly locate the most accurate
and up-to-date repair and service information. Our continued relationship with
Rolls-Royce, as well as our recent successes in the commercial aviation and
automotive industries, demonstrates growing recognition of the value of Enigma`s
parts and service applications," said Jonathan Yaron, CEO of Enigma.

Links for more information:
About Enigma 3C
Download the Enigma 3C fact sheet

About Enigma

Enigma is the only software company delivering a product suite that improves the
efficiency, consistency and profitability of maintenance, repair and overhaul
(MRO) operations and aftermarket sales and service organizations. Enigma`s
unique products integrate with product lifecycle management, supply chain
management, enterprise resource planning and other enterprise applications to
provide a dynamic encyclopedia of service, parts and diagnostic information that
captures technicians` expertise and manages an optimal service and support
workflow. By facilitating aftermarket maintenance, parts logistics and equipment
uptime, Enigma helps service and support organizations maximize their
profitability. For more information, visit www.enigma.com and
www.uptimeblog.com.

Enigma 3C is a registered trademark of Enigma. All other trademarks or trade
names belong to their respective owners.

Technorati Tags:Military EquipmentAftermarket ServiceElectronic Parts
CatalogHeavy ManufacturingMROSupply ChainParts LogisticsMaintenanceLifecycle
ManagementField Service

Enigma, Inc.
Joy Reo, 781-265-3606
Director of Marketing
joyr@enigma.com

Copyright Business Wire 2009