Vovici Fall Webinar Series Features Experts from Oracle, Plymouth Rock, Forrester Research, NPR, and Attensity

Series Features Customer Feedback Best Practices and Vovici Success Stories
DULLES, Va.--(Business Wire)--
Vovici, the leading provider of survey software and enterprise feedback
management (EFM) solutions, today announced its upcoming Vovici Fall Webinar
Series, featuring experts from customers Oracle, Plymouth Rock, and NPR, as well
as thought leaders from Forrester Research and Attensity. Each webinar in the
Series is packed with customer feedback best practices.

October 20 - "Turning Data Into Profit: Driving Business Growth and Profit from
a Customer Experience Management Program". Oracle`s director of customer
feedback and reporting, Jeremy Whyte, will co-host with Vovici`s vice president
of marketing, Roderick Morris. Topics covered will include embedding customer
feedback into company strategy and across lines of businesses, and exploring new
profit generating areas by harnessing continuous customer feedback. Attendees
can learn about the best practice customer experience management program that
Oracle has rolled out in order to drive business growth and profit from customer
loyalty by registering here:
https://cc.readytalk.com/cc/schedule/display.do?udc=dql084533yv9

November 4 - "Why Market Research In-Sourcing is Taking Off, and How to Harness
It to Control Costs Intelligently". Plymouth Rock customer feedback group
leader, Rob Madonna, and Brad Bortner, principal analyst of Forrester Research,
will accompany Vovici`s vice president of marketing, Roderick Morris, to discuss
how companies are taking control of market research efforts away from
professional services firms and handling more project work themselves by using
new technologies. Attendees can learn about Plymouth Rock`s experience reducing
time, effort, and cost in their market research efforts through in-sourcing by
registering here: http://www.vovici.com/webinars/20091104.aspx

November 10 - "Social Media and Surveys: Mining Sentiment & Attitudes to
Understand the New Breed of Customer". Attensity vice president of product
marketing, Catherine Van Zuylen, will present with Vovici`s vice president of
research, Brian Koma. Topics covered will include how to combine social media
and online surveys to create unique customer insights, and how to leverage
conversations and surveys to engage customers and drive superior loyalty.
Attendees can learn about how to derive business value from surveys and social
media interactions by registering here:
http://www.vovici.com/webinars/20091110.aspx

November 18 - "NPR Listens: How Panel Management Helps NPR `Dial In` on Unmet
Needs" National Public Radio research analyst Sandra Lozano will co-host with
Vovici`s founder and vice president of strategy, Jeffrey Henning. Topics covered
will include how the NPR Listens panel has shaped new programs and reshaped
existing programs, current and upcoming research initiatives using the panel,
and best practices NPR implements to maximize the value of its panel. Attendees
can learn how panelists provide feedback on NPR`s current programs, inform the
development of new programming, and help NPR better understand its role in the
lives of listeners by registering here:
http://www.vovici.com/webinars/20091118.aspx

"No other feedback management company delivers the thought leadership that
Vovici does, and the Vovici Fall Webinar Series validates that even further,"
said Morris. "Our customers and partners are the ones who make this possible,
making ingenious use of Vovici technology, discovering new insights, and sharing
stories of success. When they share these insights and success stories with
other interested business people, it helps show that no matter what your
industry - technology, insurance, or media in the case of these particular
webinars - you can benefit from a systematic approach that uses feedback
management software to help increase loyalty."

Additional Resources

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About Vovici

Vovici is the pioneer of Enterprise Feedback Management (EFM), providing
comprehensive survey systems, panel management software and online community
solutions. Our survey tools enable organizations to centralize feedback data
collection, build and manage proprietary panels, leverage corporate social
networking, and utilize robust survey analytics and reporting. Our solutions
increase customer loyalty, facilitate collaboration and innovation, influence
critical business decisions and provide voice to online communities.
Organizations worldwide, including more than half of the Fortune 500, rely on
Vovici to gather feedback on customer satisfaction, perform market research and
gauge employee satisfaction. Visit www.vovici.com for more information.

Vovici
Alison Guzzio
Public Relations
610-925-2761
aguzzio@vovici.com

Copyright Business Wire 2009