West at Home Ups the Ante for Protecting Sensitive Client Data with PreEmptive Solutions Dotfuscator Suite

CLEVELAND--(Business Wire)--
PreEmptive Solutions, the leading provider of solutions to protect, measure, and
manage application investments, announced that West at Home, LLC, one of the
nation`s leading and most trusted providers of home-based customer contact
solutions, has selected the Dotfuscator Suite to add even greater security to
its locked-down desktop solution. The Dotfuscator Suite provides patented
technology for detecting and preventing application tampering that could lead to
a breach of sensitive customer data, including names, passwords and credit card
information. By combining PreEmptive Solutions` application-level security with
West at Home`s industry-leading remote locked-down desktop security environment
for home-based agents, West at Home can provide its clients with increased
protection against malicious attacks and application hacking.

"Providing the highest levels of security is a process of continuous assessments
and improvements," said Trent Larson, director of information services with West
at Home. "The Dotfuscator Suite delivers one of the most comprehensive
application hardening solutions available today and a framework that enables us
to advance our real-time security controls to ensure that the West at Home
solution keeps pace with rapidly changing threats and regulatory obligations."

West at Home has integrated the PreEmptive Solutions Dotfuscator Suite into the
latest version of the West at Home Locked-Down Desktop Security Environment,
which remotely controls 100 percent of the applications and traffic on a
home-based agent`s desktop. The Dotfuscator Suite takes the security of remote
agents a step further by protecting against intruders who are intent on
altering, reverse engineering or tampering with application behavior to gain
access to customer data.

"Enterprises face significant risks from targeted attacks against application
vulnerabilities and from inappropriate use of applications by end users,
customers and other `authorized` parties," according to a recent Gartner Inc.
report by Adam Hils titled, "Key Issues for Data, Vulnerability, Application and
Endpoint Infrastructure Protection." The report also states that "enterprises
should expedite the adoption of an application security discipline - a set of
preemptive practices that complements the defensive measures of network
security."

"The West at Home development team clearly understands the central role that
application security plays in delivering a world class customer contact
solution," said Gabriel Torok, CEO of PreEmptive Solutions. "What is most
impressive about the West at Home team is their holistic approach to
application, information and operational security."

About PreEmptive Solutions

PreEmptive Solutions produces the Dotfuscator and DashO application protection,
monitoring and management product families and the Runtime Intelligence Service.
With more than 4,000 corporate clients, 40,000 registered installations in 100+
countries and inclusion with Microsoft`s 6,000,000+ Visual Studio seats,
PreEmptive Solutions is the clear choice for every organization serious about
protecting, measuring and managing their application investments. For more
information, visit www.preemptive.com or call +1 440-443-7200.

About West at Home

West at Home is one of the nation`s leading providers of home-based customer
contact solutions. West at Home helps Fortune 1000 companies deliver
unparalleled results through a combination of higher quality, better educated
agents and a highly scalable, state-of-the-art infrastructure. West at Home
employs the industry`s most comprehensive agent training, management and
monitoring processes and features multi-layered security protection. This helps
companies protect their customer data, achieve a higher level of quality
service, improve staffing flexibility and realize a greater return on their
investment. West at Home is a subsidiary of West Corporation. For more
information, please visit www.westathome.com.

Media First
Jay Roberts, 212-924-2582
jay@mediafirstpr.com

Copyright Business Wire 2009