Eastern Life and Health Launches e-bility Web Portal

LANCASTER, Pa., Nov. 9 /PRNewswire-FirstCall/ -- Eastern Life and Health
Insurance Company (ELH), a subsidiary of Eastern Insurance Holdings, Inc.
(Nasdaq: EIHI), announced today that it has expanded its online capabilities
with the introduction of e-bility, its group benefits Web portal.

Accessible through ELH's Web site, http://www.elhins.com, e-bility provides
employer groups and their brokers online access to administration, billing,
claims and eligibility information. Employer group administrators can also use
the Web portal to process employee additions, changes and terminations.

"Employers and brokers trust ELH to provide ancillary group benefits with
outstanding customer service," said Curt Melville, Chief Operating Officer for
ELH. "Employers increasingly turn to the Internet to accomplish routine tasks,
so ELH partnered with Genelco Software Solutions / IBM to implement a system
enabling us to provide this same level of service through our Web site."

"We are pleased to work with Eastern Life and Health on the implementation of
e-bility," remarked Mike Molinar, Operations Manager for Genelco Software
Solutions / IBM. "Web access is an essential component for servicing and
retaining clients today, and this system will give ELH an enhanced model of
customer service that allows for enriched relationships. We look forward to
our continued partnership to help ELH take full advantage of this system's
benefits."

ELH recently completed its e-bility pilot program and will now offer all of
its employer groups the opportunity to register for e-bility. The system can
be used to access information on all of the group ancillary benefit products
the company offers, including dental, short- and long-term disability, term
life/AD&D, and vision insurance.

Founded in 1910, ELH provides group ancillary benefit insurance products to
customers in 16 states, distributed through independent insurance agents. EIHI
operates through its subsidiaries a domestic casualty insurance group
specializing in workers' compensation, a domestic accident and life insurance
company, a third-party claims administration company, and a specialty
reinsurance company. EIHI has regional offices in Lancaster, Pennsylvania,
Charlotte, North Carolina, and Indianapolis, Indiana. ELH and EIHI's Web
addresses are www.elhins.com and www.easterninsuranceholdings.com,
respectively.

Genelco Software Solutions is part of IBM Corporation, the world's largest
technology company. Genelco has, for more than 35 years, provided individual
and group life and health insurance product administration software and
services to over 200 organizations world wide allowing them to enter new
markets quickly and sustain higher levels of customer service while increasing
productivity. Genelco offers individual life and annuity carriers a modern and
sophisticated SOA, J2EE administration system with an integrated rules engine.
This system is being expanded to include functionality for group health and
life insurance administration. To learn more, visit www.genelco.com.

FORWARD LOOKING STATEMENTS
Some of the statements contained in this press release are "forward-looking
statements" within the meaning of the Private Securities Litigation Reform Act
of 1995. In some cases, you can identify forward-looking statements by
terminology such as "may," "will," "should," "expect," "project," "plan,"
"intend," "anticipate," "believe," "estimate," "predict," "potential" or
"continue," the negative of these terms or other terminology. Forward-looking
statements are based on the opinions and estimates of management at the time
the statements are made and are subject to certain risks and uncertainties
that could cause actual results to differ materially from those anticipated in
the forward-looking statements, therefore no assurance can be given that
management's expectations, beliefs or projections will occur or be achieved or
accomplished. Factors that could affect the Company's actual results include,
among others, the fact that our loss reserves are based on estimates and may
be inadequate to cover our actual losses; the uncertain effects of emerging
claim and coverage issues on our business; the geographic concentration of our
business; an inability to obtain or collect on our reinsurance protection; a
downgrade in the A.M. Best rating of our insurance subsidiaries; the impact of
extensive regulation of the insurance industry and legislative and regulatory
changes, a failure to realize our investment objectives; the effects of
intense competition; the loss of one or more principal employees; the
inability to acquire additional capital on favorable terms; a failure of
independent insurance brokers to adequately market our products; and the
effects of acts of terrorism or war. More information about these and other
factors that potentially could affect our financial results is included in our
Form S-1 Registration Statement, filed with the U.S. Securities and Exchange
Commission and in our other public filings with the U.S. Securities and
Exchange Commission. Readers are cautioned not to place undue reliance upon
these forward-looking statements, which speak only as of the date of this
release. The Company undertakes no obligation to update any forward-looking
statements. This press release also does not constitute an offer to sell, or
a solicitation of an offer to buy, EIHI securities. Such an offer will be
made only by means of a prospectus.

SOURCE Eastern Insurance Holdings, Inc.

Curt Melville, Chief Operating Officer, +1-717-391-5740, cmelville@elhins.com