Sendmail and Osterman Research Unveil Industry Survey Results Confirming Security Dominates the SaaS Market Today

Results Show More Than Forty Percent of Organizations Outsource Part of Their
E-Mail Infrastructure Using a Hosted or SaaS Model
EMERYVILLE, Calif.--(Business Wire)--
Sendmail, Inc., the leading provider of reliable and secure email and messaging
infrastructures, with Osterman Research, today announced industry survey results
from a recently hosted webcast on how businesses are reacting to email
infrastructure being migrated to the cloud.

The webcast, which took place on November 5, featured Michael Osterman,
president of Osterman Research, and Greg Olsen, director business development,
Sendmail, Inc., who revealed data results from two recent studies, conducted by
Osterman Research. Both studies underscored the idea that "security dominates
the SaaS market today." During the webcast, the speakers elaborated on what
functions will most likely be outsourced in the future, noting basic email
security functions such as, anti-spam, bulk email, anti-virus, and anti-malware
as the most likely candidates.

"As organizations consider their approach to managing their email
infrastructure, the key is for them to have a clear understanding of what
functions should be managed in the cloud and why," said Osterman. "Our study
reveals that the reasons more companies are not outsourcing vary from privacy
concerns, concerns about retrieving data once it`s outsourced, concerns about
regulatory compliance issues and because they believe they would lose control of
their capabilities. Contrary to what some believe, moving commoditized services
to the cloud provides enterprises with more choice, agility, control and
protection - which is why more than 20 percent of users surveyed are outsourcing
some of their email functions to a SaaS solution. In two years, we foresee that
number will grow to 38 percent."

Study Highlights

* 101 surveys completed in October 2009
* 40% of companies surveyed are outsourcing some part of their email
infrastructure
* Anti-spam (64%) and bulk email (46%) are being outsourced by most companies
* Today:

* 20% of users are served by a SaaS solution
* 22% of email servers run as virtual servers

* In two years:

* 38% of users will be served by a SaaS solution
* 49% of email servers will run as virtual server

A recorded version of the Webinar, including more highlights and results, is
available here: http://marketing.sendmail.com/CloudServices_Nov09Recording.html

"The survey results clearly indicate that more companies are outsourcing their
email filtering functions using a hosted or SaaS model and there is continued
growth toward using virtualization and blade servers within enterprise messaging
infrastructures," said Olsen. "Our customers` purchasing behavior confirms that
these trends are on the up-tick, as we are seeing a mix of deployment options
with our Sentrion Message Processor product family, including the Sentrion MPV
virtual appliance, the Sentrion MPQ blade server and the Sentrion Cloud Services
SaaS option."

About Osterman Research

Osterman Research conducts surveys on IT-related issues with both IT
professionals and end users. Surveys focus on messaging management, instant
messaging, messaging threats, backup and archiving strategies, operating system
issues and other IT-related issues. We can conduct surveys that focus on
customer satisfaction, pricing sensitivity, form factor preferences, cost and
time expenditures and a wide variety of other topics. The core of our research
capability is our survey panel, a well-qualified group of IT professionals and
end users that have provided information to us about their IT infrastructure and
corporate profile. Based on our primary research, Osterman Research can provide
just the results of our research and our analysis of it, as well as white
papers, Webinars and other deliverables. We are continually developing our panel
into one of the leading sources of information for companies that offer products
and services in the IT space. Our clients benefit from our panel because they
gain access to the pulse of the IT industry; our survey panel benefits because
they help to shape the industry and improve the products and services they may
eventually purchase.

About Sendmail, Inc.

Sendmail provides appliance-based products, applications and services that
enable enterprises and government agencies to modernize their messaging
infrastructures. Since 1982, thousands of commercial and open source customers
around the globe have relied on Sendmail for a unified approach to the complex
problems of policy-based message handling and routing. The company`s
comprehensive suite of applications addresses the challenges of gateway
management, inbound threat protection, data leak prevention, email
authentication, and intra-company message management. These applications run on
Sendmail`s family of Sentrion® Message Processors, which are available in hard
appliance, virtual appliance and blade server configurations. Sendmail is
headquartered in Emeryville, CA with sales and support offices throughout the
Americas, Europe and Asia.

For more information call 1-87-SENDMAIL, or email info@sendmail.com.

© Sendmail, Inc. 1998-2009. All rights reserved.

Voce Communications, Inc.
Nicole Rodrigues, 650-815-5069
nrodrigues@vocecomm.com

Copyright Business Wire 2009