Hyland Software One of the 'Clear Document Management and Imaging Leaders' According to New KLAS Report

Hyland Software One of the 'Clear Document Management and Imaging Leaders'
According to New KLAS Report
Strength across multiple settings, from clinical to revenue cycle and
administrative departments, one of the major strengths of OnBase

CLEVELAND, Nov. 12 /PRNewswire/ -- Your healthcare organization is in the
market for a document management and imaging (DMI) system. There are dozens of
vendors in the space, and each offers something at least slightly different
than the others. It's a huge investment and there isn't room for error. Where
do you begin your search for a standout vendor and product? Perhaps with a new
report from KLAS titled, "Enterprise DMI: Finding the Right Stepping-Stone to
Full EMR."

(Logo: http://www.newscom.com/cgi-bin/prnh/20090130/65710LOGO )

KLAS is a research firm that helps healthcare providers make informed
technology decisions. It offers accurate, honest, and impartial vendor
performance information. The experiences of more than 400 organizations with
over 30 DMI vendors were used to create this report.

In terms of overall performance, the report calls Hyland Software one of the
"clear DMI leaders" (http://www.onbase.com/English/WhoIsHyland). OnBase rated
as one of the top two DMI solutions on the market. Ninety-eight percent listed
Hyland as the best or one of their best vendors. It also says: "Hyland has
maintained high performance over the five years that KLAS has measured Hyland
customers' satisfaction. Hyland's greatest strength is its product, which is
typically implemented widely in hospitals."

"Providers put OnBase to work across entire organizations in part because it's
so well-rounded," said Susan deCathelineau, healthcare manager for Hyland
Software. "It's proven in clinical, revenue and administrative settings.
OnBase is also flexible. Yes, it's an enterprise solution. But it's built to
grow when providers are ready. Some start with OnBase in a single area like
medical records. Others immediately roll it out to every part of their
organizations. That this is all possible with a single solution from one
vendor is tremendously important. It allows consistent information to be
available to everyone, regardless of department, when, where and how it's
needed."

One particular provider comment included in the report perhaps says it best:
"I like the flexibility of this product. Basically, we can build whatever
anybody needs and customize it, moving it from department to department and
using the same core functionality. It manages both our clinical and financial
documents and provides good search functionality across all types of data. I
can't see anywhere that Hyland can improve. As we come up with features we
would like to see, Hyland puts them in. Also, Hyland listens seriously to our
suggestions."

"Our customers drive everything that we do," said deCathelineau. "An
exceptionally strong user group, for instance, plays a critical role in
recommending solutions that will help our customers now. Take, for instance,
our new RAC product. An immediate need was expressed, and in a few short
months, we'd worked with some of our customers who participated in the
nationwide RAC program pilot to build a solution. Today, it's one of only six
products on the initial list of those that the American Hospital Association
(AHA) named RACTrac Compatible. The bottom line is that if our customers
aren't successful and happy then neither are we."

The report also states: "A strong DMI solution can increase comfort with new
technology and trust in the IT staff; however, a frustrating or unreliable
system can make clinicians skittish about electronic medical record (EMR)
adoption and the IT staff's ability to support this transition."

"OnBase is an ideal bridge for any organization to an EMR strategy," said
deCathelineau. "It has the breadth to be that go-to for organizations that
haven't made the leap to an EMR system. At the same time it's built to
seamlessly and easily integrate with virtually any EMR. This is especially
important because as much as 30 percent of all content, such as EKG results,
digital photos and videos, exists outside of it. EMR vendors bundle in their
own DMI solutions to manage this type of information. But this report shows
that the best DMI products aren't add-ons. They're from specialists like
Hyland that are only focused on one thing, and that's building and supporting
a quality DMI system that helps providers to be more efficient and effective."

For more information about KLAS, its rankings and the "Enterprise DMI: Finding
the Right Stepping-Stone to Full EMR" report, go to www.KLASresearch.com.
Copyright 2009 KLAS Enterprises, LLC. All rights reserved.

To learn more about Hyland Software's healthcare solutions, visit
www.OnBase.com/healthcare.

About the Hyland Software solution, OnBase
One of the largest independent software vendors in the world of enterprise
content management (ECM), Hyland Software is the developer of OnBase. An
award-winning suite of document management and content management solutions,
OnBase has a proven record of solving problems resulting from time consuming,
costly and error plagued manual tasks. Today, people at more than 8,800
organizations both large and small in 60 countries have the time to do the
things that really add value thanks to OnBase. Available on-premises or as
software as a service (SaaS), OnBase installs and integrates with other
applications quickly, cost effectively and is designed to grow with
organizations. To learn more, visit www.OnBase.com.

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Available Topic Expert(s): For information on the listed expert(s), click
appropriate link.
Susan deCathelineau |
https://profnet.prnewswire.com/Subscriber/ExpertProfile.aspx?ei=90492

Media contact:
Shawn Fergus
(440) 788-6836
shawn.fergus@onbase.com

SOURCE Hyland Software

Shawn Fergus of Hyland Software. +1-440-788-6836, shawn.fergus@onbase.com