Ricoh Americas Corporation Launches Business Process Automation Group

New Group to Combine Consulting Services and Technical Resources with Sales to
Improve and Automate Customers' Business Processes

WEST CALDWELL, N.J., Nov. 12 /PRNewswire/ -- Ricoh Americas Corporation, a
leading provider of digital office equipment, today announced the creation of
a Business Process Automation (BPA) Group. Aligning under Ricoh's Document
Solutions and Services Division (DSSD), BPA combines consulting services and
technical resources with an experienced sales force to help current and
prospective customers analyze their document management operations. In
addition, BPA helps customers implement appropriate solutions to meet
compliance and safety regulations, and improve overall efficiency and
profitability.

To evaluate customers' manual business processes in key practice areas
including mailroom, finance, records management and order processing, Ricoh
employs a Targeted Practice Approach (TPA). This approach enables Ricoh to
assess its customers' unique needs, and address key business challenges
including complexity reduction, process innovation and strategic cost
reduction. Ricoh subject-matter experts are brought onsite to review and
provide customized recommendations of process improvements that will enable
business growth and create a sustainable competitive advantage. Based on these
recommendations, Ricoh's BPA Enterprise Solutions Consultants will assist the
company in turning its current processes into turnkey solutions to fit their
workflow requirements rather than merely providing tools that will work with
their current processes.

"BPA is a true value-add for Ricoh customers because we're able to offer a
suite of services from consultation to sales to implementation under one
roof," said Mark Miller, senior vice president and deputy general manager,
Document Solutions and Services, Ricoh Americas Corporation. "Ricoh's
comprehensive approach eliminates the need for separate vendors to handle
different aspects of the procedure, which can be costly and cause delays.
Furthermore, customers benefit from access to our experts who can design
workflows that increase efficiency, reduce waste and energy consumption and
improve environmental sustainability to save firms time, money and resources."

For more information about BPA, please visit www.ricoh-bpa.com.

About Ricoh Americas Corporation
Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a
subsidiary of Ricoh Company Ltd., the 73-year-old leading supplier of office
automation equipment and electronics, with fiscal year 2008 sales in excess of
$20 billion.

Ricoh Americas Corporation is a leading provider of document solutions.
Ricoh's fully integrated hardware and software products help businesses share
information efficiently and effectively by enabling customers to control the
input, management and output of documents.

Ricoh Americas Corporation directly or through its network of authorized
dealers markets and distributes products in North, Central and South America.

Information about Ricoh's complete range of products and services can be
accessed on the World Wide Web at www.ricoh-usa.com.

CONTACT: Linda Montefusco Laura Bower
Ricoh Americas Corporation Peppercom
(973) 882-2172 (212) 931-6127
linda.montefusco@ricoh-usa.com lbower@peppercom.com

SOURCE Ricoh Americas Corporation

Linda Montefusco, Ricoh Americas Corporation, +1-973-882-2172,
linda.montefusco@ricoh-usa.com; or Laura Bower, Peppercom, +1-212-931-6127,
lbower@peppercom.com