First Citizens Bank to Offer mPay Gateway's Point-of-Care Patient Payment System to Its Health Care Customers

First Citizens Bank to Offer mPay Gateway's Point-of-Care Patient Payment
System to Its Health Care Customers

MINNEAPOLIS, Nov. 12 /PRNewswire/ -- First Citizens Bank, a premier
full-service payment solutions provider, today announced that it has entered
into an agreement to provide a patient payment system from mPay(TM) Gateway to
its physician practice customers.

mPay Gateway's software solution enables health care providers to calculate a
patient's share of a bill for service and obtain payment authorization before
a patient leaves the office, but the patient isn't actually charged until the
health care provider settles with the insurance company. The simplified
process eliminates billing hassles and can reduce physician practices' bad
debt by up to 50 percent.

"Our partnership with mPay Gateway is an excellent opportunity for our bank to
offer an enhanced card processing option for our health care businesses and
certainly an innovative payment option for their patients," said William W.
Shaw, group vice president, First Citizens Bank.

Delinquent and uncollectible patient accounts are an increasing reality for
physician practice groups. With the changing costs of health care, patients
are bearing responsibility for more of their health care costs, meaning
physicians must collect more from their patients.

mPay Gateway's point-of-care patient payment software addresses these
challenges by leveraging a simple retail payment model. The mPay Gateway
solution: 1) calculates the patient's payment, 2) authorizes the payment at
the time of service, and 3) collects the patient's payment after the insurer
has settled the claim. The system provides patients with a simpler,
easier-to-understand billing process. Physicians dramatically reduce their
receivables, bad debt and patient statement costs.

According to John Wallace, senior vice president for mPay Gateway, "We believe
our technology offers First Citizens Bank a unique solution that adds
tremendous value to its health care customers as consumer directed payments
continue to aggressively grow across the market. Bringing transparency to the
patient payment and collection process is critical."

The mPay Gateway technology is available immediately to First Citizen Bank
customers.

About mPay Gateway, Inc.
mPay Gateway develops financial technology products and services to support
health care's complex and unique payment environment. mPay Gateway empowers
health care providers with a single-source payment solution that enables
collections from patients regardless of the patient's third-party payer
affiliation. mPay Gateway is a PCI certified acquiring card processor. For
more information, visit www.mpaygateway.com.

About First Citizens BancShares
Raleigh-headquartered First Citizens BancShares is the 62nd largest financial
holding company in the United States with $16.7 billion in assets, 401 offices
and 4,955 employees. First Citizens Bank has been in business for 110 years.
It has 343 offices in Maryland, North Carolina, Virginia, Tennessee and West
Virginia. IronStone Bank, which opened in 1997, and has 58 offices in Arizona,
California, Colorado, Florida, Georgia, Kansas, Missouri, New Mexico,
Oklahoma, Oregon, Texas and Washington. For more information, visit
firstcitizens.com.

SOURCE mPay Gateway, Inc.

Kira Bork, +1-952-346-6317, kbork@webershandwick.com, for mPay Gateway, Inc.