NEW Donates $48K in Response to Haiti`s Earthquake

STERLING, Va.--(Business Wire)--
N.E.W. Customer Service Companies Inc. (NEW), the leading provider of extended
service plans, buyer protection services and product support based in Sterling,
Va., has donated $48,000 to relief organizations to aid those affected by the
devastating earthquake in Haiti.

"As a global company, NEW recognizes that there are people and communities in
need around the world and it is part of our corporate responsibility to provide
aid through volunteering and charitable giving when possible," said Fred
Schaufeld, NEW`s chairman and founder. "The devastation that has struck Haiti is
unimaginable, and our hearts go out to those who have been affected by this
tragedy."

NEW encouraged its employees to make donations to the American Red Cross and
AmeriCares to support relief efforts in Haiti and pledged to match all employee
donations made Jan. 15-31. The employee donations totaled $24,000 and NEW
matched the amount, resulting in a total donation of $48,000.

To date, the Red Cross has delivered essential relief supplies to more than
400,000 people and has distributed enough water for 260,000 people per day in
Haiti. AmeriCares has delivered more than $14 million in medical aid and
supplies and continues to provide ongoing medical assistance.

Through Compassion Forward, its corporate social responsibility initiative, NEW
regularly supports worthy charitable causes in the communities where its
employees live and work, often partnering with charities that support children,
civic and community outreach, health and wellness, and sustainability.

About N.E.W. Customer Service Companies Inc. (NEW)

NEW is the leading provider of extended service plans, buyer protection services
and product support, providing coverage to more than 150 million consumers.
Founded in 1983, NEW offers retailers and manufacturers innovative, customizable
solutions for the delivery of customer service and support throughout the
product ownership experience. NEW`s services provide revenue opportunities while
building customer loyalty at every touch point - from purchase through trade-in
to next purchase. Based in Sterling, Va., NEW operates 10 U.S.-based call
centers and nine Work-at-Home locations supported by a team of more than 5,500
employees. For more information, please visit NEW at www.newcorp.com or call
1-800 WHAT`S NEW (1-800-942-8763).

Focused Image (for NEW)
Kristina Messner, 703-678-6023
kmessner@focusedimage.com

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