Upcoming Event: Voice Response and CRM: How to Integrate CRM and Voice to Lower Costs and Improve Service

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Thu Apr 22, 2010 11:03am EDT

ATLANTA--(Business Wire)--
ConsultEdge, Inc., in partnership with Ad-Tran announces their upcoming seminar
"Voice Response and CRM: How to Integrate CRM and Voice to Lower Costs and
Improve Service." The seminar is being presented as a concurrent session in the
Success Accelerators 4 City Tour. 

This session takes a look at how high performance organizations have blended the
capabilities of their customer relationship management (CRM) and voice response
systems to deliver a more cost effective and high quality customer experience. A
hands-on demonstration using the Ad-Tran system and Microsoft Dynamics CRM will
be presented, as well as a discussion of how this can interface with other CRM
systems, including Salesforce.com. 

The Seminar will be presented in: 

Charlotte NC - May 4, 2010 The Duke Mansion

Washington DC - May 6, 2010 The Westin Tysons Corner

Raleigh NC - May 11, 2010 Raleigh Convention Center

Atlanta GA - May 13, 2010 Westin Peachtree Plaza - Downtown

For more information on the events or to register, visit:
www.successaccelerators.com

About ConsultEdge: 

ConsultEdge, Inc is a leading provider of voice and data technology solutions
throughout the nation. Since our inception in 2000 we have been recognized in
the industry for our excellence and have earned the highest levels of partner
status from most of the top tier voice and data technology hardware and software
providers. Having attained this status demonstrates that ConsultEdge has the
expertise to better service our clients` needs and deliver on our portfolio of
offerings including: Unified Communications, IP telephony, mobility solutions,
video conferencing, and managed service solutions. At ConsultEdge we seek first
to understand the unique challenges and objectives of each client and then
customize a solution that will help meet their requirements. ConsultEdge has
always made our client`s success the number one organizational goal and
continues to do so today. 

Visit ConsultEdge.com for more information on Unified Communications technology
solutions! 

About Adtran: 

ADTRAN, Inc. is a leading global provider of networking and communications
equipment with an innovative portfolio of more than 1,700 solutions for use in
the last mile of today`s telecommunications networks. Widely deployed by
carriers, distributed enterprises and Small- and Medium-sized Businesses (SMBs),
ADTRAN networking equipment solutions enable voice, data, video, and Internet
communications across copper, fiber, and wireless network infrastructures.
ADTRAN solutions are currently in use by every major U.S. service provider and
many global ones, as well as by thousands of public, private and governmental
organizations worldwide. ADTRAN is headquartered in Huntsville, Alabama, with
sales offices strategically located throughout the United States and around the
world. 

Visit Adtran.com for more information on smart solutions for a connected world!

ConsultEdge, Inc.
Gregory Walsh, 800-626-2515
www.consultedge.com

Copyright Business Wire 2010

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