Upcoming Event: Voice Response and CRM: How to Integrate CRM and Voice to Lower Costs and Improve Service
* Reuters is not responsible for the content in this press release.
ATLANTA--(Business Wire)-- ConsultEdge, Inc., in partnership with Ad-Tran announces their upcoming seminar "Voice Response and CRM: How to Integrate CRM and Voice to Lower Costs and Improve Service." The seminar is being presented as a concurrent session in the Success Accelerators 4 City Tour. This session takes a look at how high performance organizations have blended the capabilities of their customer relationship management (CRM) and voice response systems to deliver a more cost effective and high quality customer experience. A hands-on demonstration using the Ad-Tran system and Microsoft Dynamics CRM will be presented, as well as a discussion of how this can interface with other CRM systems, including Salesforce.com. The Seminar will be presented in: Charlotte NC - May 4, 2010 The Duke Mansion Washington DC - May 6, 2010 The Westin Tysons Corner Raleigh NC - May 11, 2010 Raleigh Convention Center Atlanta GA - May 13, 2010 Westin Peachtree Plaza - Downtown For more information on the events or to register, visit: www.successaccelerators.com About ConsultEdge: ConsultEdge, Inc is a leading provider of voice and data technology solutions throughout the nation. Since our inception in 2000 we have been recognized in the industry for our excellence and have earned the highest levels of partner status from most of the top tier voice and data technology hardware and software providers. Having attained this status demonstrates that ConsultEdge has the expertise to better service our clients` needs and deliver on our portfolio of offerings including: Unified Communications, IP telephony, mobility solutions, video conferencing, and managed service solutions. At ConsultEdge we seek first to understand the unique challenges and objectives of each client and then customize a solution that will help meet their requirements. ConsultEdge has always made our client`s success the number one organizational goal and continues to do so today. Visit ConsultEdge.com for more information on Unified Communications technology solutions! About Adtran: ADTRAN, Inc. is a leading global provider of networking and communications equipment with an innovative portfolio of more than 1,700 solutions for use in the last mile of today`s telecommunications networks. Widely deployed by carriers, distributed enterprises and Small- and Medium-sized Businesses (SMBs), ADTRAN networking equipment solutions enable voice, data, video, and Internet communications across copper, fiber, and wireless network infrastructures. ADTRAN solutions are currently in use by every major U.S. service provider and many global ones, as well as by thousands of public, private and governmental organizations worldwide. ADTRAN is headquartered in Huntsville, Alabama, with sales offices strategically located throughout the United States and around the world. Visit Adtran.com for more information on smart solutions for a connected world! ConsultEdge, Inc. Gregory Walsh, 800-626-2515 www.consultedge.com Copyright Business Wire 2010
Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.



Follow Reuters