Annoyed by cellphones? Scientists explain why

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1 of 2. City workers make phone calls outside the London Stock Exchange in Paternoster Square in the City of London at lunchtime October 1, 2008.

Credit: Reuters/Toby Melville

NEW YORK | Thu May 20, 2010 4:43pm EDT

NEW YORK (Reuters Life!) - Ever wonder why overhearing a cellphone conversation is so annoying? American researchers think they have found the answer.

Whether it is the office, on a train or in a car, only half of the conversation is overheard which drains more attention and concentration than when overhearing two people talking, according to scientists at Cornell University.

"We have less control to move away our attention from half a conversation (or halfalogue) than when listening to a dialogue," said Lauren Emberson, a co-author of the study that will be published in the journal Psychological Science.

"Since halfalogues really are more distracting and you can't tune them out, this could explain why people are irritated," she said in an interview.

Last year Americans spent 2.3 trillion minutes chatting on cellphones, according to the U.S. wireless trade association CTIA -- a ninefold increase since 2000.

Worldwide, there are about 4.6 billion cellphone subscribers, according to the International Telecommunications Union, a U.N. agency. The number is equal to about two-thirds of the world's population, leaving few corners of the globe where public spaces are free of mobile-tethered babblers.

China has the most cellphone users with 634 million, followed by India with 545 million and the United States with 270 million, figures from the U.S. Central Intelligence Agency (CIA) show.

Emberson said people try to make sense of snippets of conversation and predict what speakers will say next.

"When you hear half of a conversation, you get less information and you can't predict as well," she said. "It requires more attention."

The findings by Emberson and her co-author Michael Goldstein are based on research involving 41 college students who did concentration exercises, like tracking moving dots, while hearing one or both parties during a cellphone conversation.

The students made more errors when they heard one speaker's side of the conversation than when overheard the entire dialogue.

The study shows that overhearing a cellphone conversation affects the attention we use in our daily tasks, including driving, Emberson said.

"These results suggest that a driver's attention can be impaired by a passenger's cell phone conversation," according to the study.

It recommends similar studies should be conducted with driving simulators.

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Comments (13)
Keeft wrote:
More a case of WE dont want to hear someone elses conversation?? I`M ON THE TRAIN.. or wherever.. woman was irate in Tesco the other week as she couldnt get a signal..`cant get through to her`..hubby suggested she try again `when we get outside`…. but for a moment, she was irratiinal and couldnt seem to think. LOST CONTACT with the world..

May 20, 2010 8:09pm EDT  --  Report as abuse
Talleyrand wrote:
…. Is that what scientists do? Gee, I should have become one…. How about this: people talking into cellphones is a pain because they tend to scream into cellphones and not speak at a normal level. The other irritation is that you realize mostly how banal or idiotic or 95 % of conversations are and you can’t even interrupt and say “oh, did you know”, because the conversation is supposed to be private.

May 21, 2010 1:01am EDT  --  Report as abuse
LedZep wrote:
Hello?… Yes … no you can’t… wait… I don’t care… oh really?… no.. no..

This is one possible excerpt from a cell phone conversation.. Who likes to hear only half of a conversation.. Even if we’re not purposefully eavesdropping the brain does not like not being able to make sense of it’s sensory input, not to mention as aforementioned, raised tone and volume of the caller’s voise is certainly unquestionably annoying

May 21, 2010 2:41am EDT  --  Report as abuse
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