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RIM says Apple claims about BlackBerry unacceptable

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A person poses while using a Blackberry Bold 2 smartphone made by Research in Motion (RIM), July 13, 2010. The company will hold its annual general meeting of shareholders today. REUTERS/Mark Blinch

A person poses while using a Blackberry Bold 2 smartphone made by Research in Motion (RIM), July 13, 2010. The company will hold its annual general meeting of shareholders today.

Credit: Reuters/Mark Blinch

TORONTO | Sun Jul 18, 2010 12:51pm EDT

TORONTO (Reuters) - Apple Inc appears to be deliberately distorting the issues surrounding the iPhone 4's antenna design by asserting that Research In Motion's BlackBerry has similar reception problems, RIM said.

"Apple's attempt to draw RIM into Apple's self-made debacle is unacceptable," RIM co-Chief Executives Mike Lazaridis and Jim Balsillie said in a statement emailed late Friday.

"Apple's claims about RIM products appear to be deliberate attempts to distort the public's understanding of an antenna design issue and to deflect attention from Apple's difficult situation."

Since the June 24 launch of the iPhone 4, some users have reported drastically reduced signal strength when they held the touch-screen phone a certain way, leading to dropped calls.

In response to the complaints Apple Chief Executive Steve Jobs said Friday the entire smartphone industry shared such reception problems, naming specifically Research in Motion, Samsung Electronics and HTC Corp.

At a rare, 90-minute press conference, Jobs maintained there were no problems with the iPhone 4's wraparound antenna design and accused the media of trying to "tear down" a company that had grown so successful.

"This is life in the smartphone world. Phones aren't perfect. Most every smartphone we tested behaved like this," Jobs said.

In response of Jobs' comments, RIM's co-chief executives issued a statement defending the BlackBerry's design and criticizing Apple's approach to dealing with the iPhone 4's antenna issue.

"RIM has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which reduce the risk for dropped calls, especially in areas of lower coverage," they said.

"One thing is for certain, RIM's customers don't need to use a case for their BlackBerry smartphone to maintain proper connectivity," the statement said.

RIM, based in Waterloo, Ontario, was referring to Jobs' offer to provide iPhone 4 users with free phone cases to address the reception complaints.

Apple, based in Cupertino, California, could not be reached immediately to comment.

(Reporting by Frank McGurty; Editing by Steve Orlofsky)

We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/
Comments (17)
sirteklaot wrote:
I personally have had issues with my Curve that holding it a certain way has caused dramatic drop in signal strength. Sometimes pulling it out of the holster to find my signal at all. So stop posturing RIM it happens.

Jul 18, 2010 1:05pm EDT  --  Report as abuse
Charles69 wrote:
Master Stroke from Master
A grand scheme once revealed will never die.
The death grip videos on other cell phones are spreading like wild fire across the web. Talk about dumping on the dumpers. Consumer Reports may well be bankrupted by the testing costs required to be fair to all. There sure are a bunch of death gripped other brands that need testing. Rim Nokia and Consumer Reports absolutely skewered. I love it. I love it. I love it.

Bake Your Brain HoldAn earlier comment referred to widespread testing of other phones. Please notice that a disproportion of even the newer designs still place the antenna next to the users brain. This is in utter disregard to the health of their customers. Shame shame.

Play and weep.

* Samsung I9000 Galaxy S: http://www.youtube.com/watch?v=LROTHrTR92k

* HTC Evo Signal Attenuation: http://www.youtube.com/watch?v=2pj2YBYTbag

* Samsung Galaxy 1:http://www.youtube.com/watch?v=

* Samsung Galaxy 2:http://www.youtube.com/watch?v=oPCQdYtPihg

* Droid Incredible: http://www.youtube.com/watch?v=eaDE941PzQk

* Droid Incredible (With Network Extender in Room): http://www.youtube.com/watch?v=VpEQH…eature=related

* Nexus One: http://www.youtube.com/watch?v=qEIA_lMwqJA

* Nexus One vs. iPhone (start at 1:29): http://www.youtube.com/watch?v=NvMoV4_C4aA

* Nexus One: http://posterous.com/getfile/files.p…n_-_iPhone.m4v

* Nexus One (after Google’s update to correct): http://www.youtube.com/watch?v=x2g5J4qPp54

* Nexus One: http://www.youtube.com/watch?v=deCkjeHYT-g

* Android G1: http://www.youtube.com/watch?v=3CDaxhjUs9M

* “Major signal degradation when Nexus One is picked up” (N1 Thread on On this Problem): http://www.google.com/support/forum/…9184c33e&hl=en

[/QUOTE]

Jul 18, 2010 1:10pm EDT  --  Report as abuse
aether wrote:
With regard to: “Jobs maintained there were no problems with the iPhone 4’s wraparound antenna design”:
Gee, did you watch the same press conference that i did? I remember Mr Jobs standing in front of a big screen with a circle highlighting a vulnerable spot in the phone saying “X marks the spot” and that Apple made the antenna weak point “very visible”. “Here’s where you touch it, everybody!”
It appears that most smart phones are vulnerable to an enclosing “Death Grip”, but the iPhone is vulnerable to being touched a one particular spot.

Jul 18, 2010 1:28pm EDT  --  Report as abuse
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