IBM touts social skills on RIM's PlayBook

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Mon Jan 31, 2011 3:57pm EST

* IBM makes move on mobile and social cloud-computing

* Fierce competition to enable corporate platforms

* RIM's PlayBook has challenge to chase Apple's iPad

By Alastair Sharp

TORONTO, Jan 31 (Reuters) - IBM (IBM.N) wants to dislodge Microsoft's (MSFT.O) desktop-bound business software by touting an update of its Lotus programs designed to harness the mobility and collaboration possible with cloud computing.

The computing giant invited BlackBerry maker Research In Motion's (RIM.TO) co-Chief Executive Jim Balsillie to the stage of Lotusphere, an IBM conference in Orlando, on Monday to display IBM's newest wares on RIM's (RIMM.O) unreleased PlayBook tablet.

Established tech giants and relative upstarts covet opportunities in cloud computing -- using Internet technology to move computers and information away from desktops and into remote data centers. The move to cloud-computing is closely linked to the booming use of smartphones and tablet computers, particularly in offices.

Balsillie demonstrated how a PlayBook user could receive an email from a contact in a Lotus email program and quickly look up his profile in Lotus Connections and invite him into a social network.

IBM's invitation to RIM was strategic for both companies, said Forrester analyst Ted Schadler. IBM was ahead of Cisco (CSCO.O), Google (GOOG.O) and Microsoft in a shifting market to use cloud-based applications to aid sales, marketing, customer service and product development teams, he said.

IBM "can have their cake and eat it too. They can show solidarity with RIM, and at the same time everyone knows they're running on iPad," he said, referring to Apple's tablet.

The global market for social platforms, which allow customers, employees, business partners and suppliers to collaborate and communicate, is expected to almost triple to $1.8 billion by 2014, according to research company IDC.

IBM said its launch of a cloud-based version of LotusLive Symphony, an office productivity suite, would enable its customers to co-edit documents, spreadsheets and presentations at the same time from multiple locations.

It will be available in the second half of 2011 on RIM and Apple devices as well as Nokia (NOK1V.HE) smartphones and devices using Google's Android operating system.

IBM also refreshed its Lotus Notes email, Connections file-sharing and networking software, and Lotus Sametime instant messaging software.

With the revamp, "IBM is the leading alternative for organizations looking to break free of costly Microsoft Office desktops," the New York-based company said in a statement.

"IBM is trying to get out from the email war (with Microsoft) and take collaboration ... much deeper into the business with a bigger toolset and deeper ties to business processes," Forrester's Schadler said.

For its part, RIM is eager to fan corporate interest in its PlayBook, which many view as a formidable device that could still struggle to make its mark in a sea of iPad lookalikes.

With the April launch of the iPad, Apple (AAPL.O) virtually created the market for tablets - touchscreen computers halfway between smartphones and laptops. The device is already reaching into corporations where RIM's BlackBerry has long been the mobile extension of choice.

Google's Android operating system, which Samsung (005930.KS) runs on its Galaxy Tab, won a 22 percent share of the tablet market in the fourth quarter, Strategy Analytics said. [ID:nN31165437]

IBM said insurer Zurich Financial's (ZURN.VX) North America unit uses IBM software on iPads to connect 60,000 mobile workers with email, calendar, contacts and directories.

Its social software for mobile devices is used by General Motors (GM.N), the University of Zurich and Russian wireless carrier Vimpelcom (VIP.N), among others.

IBM also said it had spent $42 million to expand cloud-computing facilities in Canada to keep confidential information secure within the country to comply with privacy laws.

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xcel wrote:
Cloud Technologies are maturing beyond networks and work process dispatching into the key enabling factors – apps. You cannot have cloud services without the cloud apps. Current iApps and Google Apps are ’small’ clouds in that the users still have to conscious with the ‘brand’ of the cloud such as Google, Amazon, MobileMe, IBM. Small companies like Rim have no such ‘brand’ power and must attach to the IBM cloud through the IBM LotusLive cloud. Unfortunately, as time evolves Rim will be totally hidden from being a ‘brand’ and the Rim products will be part of the faceless services faithfully serving the visible clouds such as the IBM LotusLive Symphony, which by all measures, are one of many clouds that people will come to know and use. Cloud technologies will filter out non-cloud related entities, Rim Blackberrys and future tablets will become faceless conduits to clouds, that’s the whole idea about Clouds.

The real Cloud Wars are between Microsoft which is shifting from desktop to cloud, Apple is already there with its iApps but it takes a fair bit of time for the non-Apple people to accept iOS apps as Cloud version 0.5 apps because iOS apps are still too much ‘brand’ driven. Google is perhaps Cloud version 0.25 because ‘Google’ is trying too hard to be ‘the brand’ making a unrealistic one-cloud-fits-all choice. Nokia has no idea what Cloud is, or isn’t.

As proud as Rim once was, Rim’s only way to avoid being phased out by the iPad/LotusSphere Cloud is to become a faceless conduit to the LotusSphere Cloud as IBM perpetuates through iPad as the dominant replacement for the $ currently hogged by Microsoft Office on the desktop now but soon ceding to the OfficeLive Cloud initiative.

IBM’s main thrift is with iPad because 85% of all the world’s biggest corporations are keying on standardizing on iPad as the Cloud dominator, that would be a multi-trillion dollar business at IBM’s expense. Rim has absilutely no choice because clearly, every business entity in the world is gravitating towards the iPad. As of now, only IBM and the limited number of IBM Lotus clients such as the Canadian Banks are mildly interested in the Playbook which is already using the Blackberrys. Playbook apps lack its own utilities into enterprise connectivity. Assuming that Rim caves in to IBM’s domination and becomes a faceless LotusSphere conduit, it would only be a matter of months before iPad sweeps the Cloud Technologies landscape purely by the weight of end user demands. The clear winner is iPad, and the Open Standards that are clearly not Rim, and only partly IBM.

Jan 31, 2011 7:10pm EST  --  Report as abuse
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