Mobile etiquette seen getting worse, not better

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A man displayed the LG Optimus 3D during the GSMA Mobile World Congress in Barcelona February 17, 2011. REUTERS/Gustau Nacarino

A man displayed the LG Optimus 3D during the GSMA Mobile World Congress in Barcelona February 17, 2011.

Credit: Reuters/Gustau Nacarino

NEW YORK | Fri Feb 25, 2011 11:50am EST

NEW YORK (Reuters) - Whether is it texting during dinner, talking on a cellphone in a public restroom or using a laptop while driving, most people think mobile etiquette is getting worse, not better.

Ninety one percent of U.S. adults questioned in a new poll by computer innovation company Intel said they have seen people misuse technology, and three quarters think mobile manners have decreased in the past year.

"New digital technologies are becoming a mainstay in consumers' lives, but we haven't worked out for ourselves, our families, communities and societies what all the right kinds of behaviors and expectations will be," said Genevieve Bell, the head of interaction and experience research at Intel.

The poll of 2,000 adults revealed that most U.S. adults wished people practiced better mobile etiquette and found the lack of cellphone manners extremely annoying, even though about 20 percent admitted to poor etiquette themselves.

Nearly 75 percent said the lack of mobile manners has created a new form of public rage and 65 percent admitted they became angry around people who misused mobile devices.

The most annoying behaviors were the use of mobile devices during driving, followed by talking on a cellphone loudly in a public place and walking in the street while texting or talking on the phone.

People reported seeing, on average five mobile offenses every day, according to the poll. Nearly a quarter said they had even seen someone using a laptop while driving, and one in five said they checked their mobile devices before getting out of bed in the morning.

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Comments (29)
intelex wrote:
All I can say is we must have solved every other problem in the world, when we can afford to navel gaze like this on people’s cell phone habits.

Some of us enjoy our lives enough to not worry about other people and what they do.

All articles like this do is train us to be “outraged” when someone uses a cell phone in public.

Feb 25, 2011 2:55pm EST  --  Report as abuse
geminii_2011 wrote:
How many of you have ever witnessed a car on a 55 mph highway just come to a dead stop so the idiot behind the wheel can check his e-mail? How many of you have been hit/injured by a driver who was hypnotized by his/her cell phone? How many of you have seen a group of 6 or 7 people walk into a restaurant, all of them on cell phones for the entire dinner? How many of you have seen someone on a non-operational cell phone just so they didn’t have to interact with people? How many of you have seen people texting each other from 1 or 2 feet away? How many of you had your cell phones ripped out of your hands while you were waiting for a bus? How many of you ride a bike through heavy mid-town traffic, cell phone in one hand, a cigarette in the other? We are a nation of self-absorbed oafs with a hell of an addiction.

Feb 25, 2011 3:08pm EST  --  Report as abuse
Empocher85 wrote:
Two cell-phone issues that irk me beyond belief: Staying on your cell phone at the cash register in a store (yes, sir, there ARE people waiting in line behind you)… and DIALING a phonecall as you step into an elevator.

Feb 25, 2011 3:10pm EST  --  Report as abuse
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