Honda Canada warns customers of major data breach

TORONTO Fri May 27, 2011 4:13pm EDT

A logo of Honda Motor on a wheel is pictured at its showroom in Tokyo May 17, 2011. REUTERS/Yuriko Nakao

A logo of Honda Motor on a wheel is pictured at its showroom in Tokyo May 17, 2011.

Credit: Reuters/Yuriko Nakao

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TORONTO (Reuters) - The personal information of more than 283,000 customers at Honda Canada has been breached, the company confirmed on Friday.

Honda Canada said the stolen data included names, addresses, vehicle identification numbers and in some cases financing account numbers.

It said the data was not the type that would typically be used for identity theft or fraud, such as birth dates, telephone numbers, email addresses, credit card numbers, bank account numbers, driver's license numbers, social insurance numbers, or dollar amounts of financing or payments.

The company said the information was collected in 2009 as part of a series of customer mail programs encouraging Honda and Acura owners to register at the myHonda and myAcura websites. It added that the unauthorized access was recent.

The Toronto Star reported Honda first noticed suspicious activity on the e-commerce websites in late February and that it said in a letter to affected customers dated May 13 that it was tipped off by unusual volume on the sites, including "some unauthorized attempts to access account information."

Honda would not confirm the additional details the newspaper gave in its report.

The company said it is notifying all the affected customers by mail. It said it does not recommend taking any specific action at this time, other than being alert for marketing campaigns from third parties that reference Honda vehicle ownership.

Honda said it has had a toll-free line -- 1-800-839-2826 -- open since May 16 for customers who would like further information.

(Reporting by John McCrank)

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Comments (2)
iwritedoper wrote:
So here we go again, first Sony, then Lockheed Martin, now Honda…what else is it going to take before the National Online Identity Ecosystem gets underway…

May 27, 2011 12:43am EDT  --  Report as abuse
Wassup wrote:
A little too long to determine the spectrum of the breach and notification of those affected. I didn’t receive any assurance that American customers information might also be in jeopardy.

May 28, 2011 12:54pm EDT  --  Report as abuse
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