Groupon's CEO lashes out at critics ahead of IPO

Thu Aug 25, 2011 8:42pm EDT

* Mason blasts press, says accusations "insane"

* Expects 12 pct growth in U.S. revenue in August

* IPO slated for September

LOS ANGELES, Aug 25 (Reuters) - Groupon Inc CEO Andrew Mason, lashing out at what he called "insane" and "hilarious" criticism in the media, defended the daily-deals website's record and growth strategy in a lengthy memo to employees on Thursday.

Glimmers of frustration showed in a humor-laced three-page memo written with characteristic dry wit. Mason, whose company is speeding toward an IPO that sources pin around September, defended the use of a controversial accounting metric that was eventually dropped, and dismissed concerns about competition from the likes of Google (GOOG.O) and Facebook.

The soon-to-married Mason revealed in the memo, first printed on tech blog All Things Digital and confirmed to Reuters by a source close to the CEO, that U.S. revenue should jump about 12 percent in August from July, while marketing expenses are expected to slide 20 percent.

"While we've bitten our tongues and allowed insane accusations ... to go unchallenged publicly, it's important to me that you have the context necessary to brush this stuff off," Mason addressed employees in his memo.

Mason argued that rival services were "small and not growing" and waved off accusations Groupon was "buying customers" by splurging on marketing -- two key concerns on Wall Street ahead of its market debut.

"Even if we wanted to continue to spend at these levels, we would eventually run out of new subscribers to acquire," he wrote. "The real point is that our business is a lot harder to build than people realize and our scale creates competitive advantages that even the largest technology companies are having trouble penetrating."

Analysts say Groupon's IPO plans had been dented by a stock market slump and new financial disclosures that suggest the daily-deal company's business is slowing in North America.

In its latest IPO filing this month, it dropped the use of "adjusted consolidated segment operating income," or ACSOI, a much-debated measure that excludes online marketing expenses, stock-based compensation and acquisition-related items.

Marketing expenses account for almost a fifth of revenue, an atypically high proportion but one that should drop over time as more people signed on for email alerts and eventually became customers, Mason said in Thursday's memo.

The CEO also lashed out at reports that Groupon was shutting more than 10 offices around China and laying off hundreds of employees at its Gaopeng venture with Tencent Holdings (0700.HK). [ID:nL4E7JO06O]

The Wall Street Journal reported both companies as describing a "change in strategy".

"What about our joint-venture with Tencent in China? Did you read the article that Gaopeng's CEO has kidnapped the first-born children of all our employees and is putting them to work building a laser beam he'll use to slice the moon in half?" Mason wrote, tongue-in-cheek.

"It turns out that that one isn't true either. China is definitely a different market, but every month we inch closer to profitability." (Reporting by Edwin Chan; Editing by Gary Hill)

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Comments (2)
puzzled wrote:
A small piece of advice to Mr. Mason – CEO. Dont be so emotional even to your employees. Dont laugh at or mock your critics – you are doing exactly what you are criticizing. Get some maturity and hire an experienced CEO thats handled investor questions to do some dry runs (looks like weeks in advance) before your IPO roadshow – Your bankers can help you find a coach (if they have some resourcefulness and want to price this deal anywhere near where you hope it will land). Too bad your investors will eventually learn about you the hard way. Would short you and the Company in the first 6 motnhs if it was allowed. Take some lessons from guys ahead of you – keep your mouth shut and stay humble

Aug 25, 2011 10:51pm EDT  --  Report as abuse
wrote:
I think that Mr. Mason’s little rant is an attempt to mask some real worry. Investors can have short memories but most serious investors still remember the runaway dot.com debacle. Groupon has never turned a profit, is bleeding money, produces questionable numbers, does not have a unique business plan, and new competitors are entering this market monthly including some of the big boys. An IPO will only serve to make Mr. Mason and a few select individuals wealthy. If an investor only wants to do that with their money, go for it. Myself? Well,I prefer to get a return on my money but heck, that’s just me.

Aug 25, 2011 12:42am EDT  --  Report as abuse
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