MEDHOST Attains No. 1 "Best in KLAS" Ranking in Emergency Department Market Segment

Thu Jan 12, 2012 10:30am EST

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MEDHOST Attains No. 1 “Best in KLAS” Ranking in Emergency Department Market Segment

MEDHOST’s easy-to-use EDIS ranks highest in “Needed Functionality” compared to other ED software

MEDHOST today announced that it tied for the No. 1 ranking in the Emergency Department (ED) segment of the 2011 Best in KLAS Awards: Software & Services report. In addition, MEDHOST scored higher than any other ED solution in terms of product functionality, with more than 80 percent of surveyed MEDHOST customers saying that the MEDHOST Emergency Department Information System (EDIS) functionality meets their needs. Functionality and features most often praised by MEDHOST customers include, touch screen navigation, complete clinical charting and clinician order entry, real-time patient tracking, robust charge capture, customization features, and comprehensive reporting capabilities.

The ease of use of MEDHOST’s EDIS and the company’s comprehensive customer support also contributed to the top ranking, which is based on performance feedback that KLAS collects from healthcare executives, managers and clinicians.

“We deliver easy-to-use solutions that not only align with clinical workflow, but also provide flexibility in the form of customization tools so that unique departmental or clinician requirements are met,” said Craig Herrod, president of MEDHOST. “Software benefits can’t be realized without user adoption, and because the MEDHOST EDIS provides a positive user experience, our customers have a high rate of compliance and thus are able to transform how their EDs operate.”

The No. 1 Best in KLAS ranking comes after MEDHOST experienced another record sales year, which included adding more than 100 new customers and a three-fold increase in new customer go-lives compared to 2010. In addition, the company has added more than 50 new associates to further boost development, as well as support its rapidly growing customer base.

“This recognition is especially rewarding because it is based on customers’ real-world experience with our EDIS and our customer support,” said Herrod. “What we are most proud of is that we achieved our top KLAS ranking after having back-to-back years of our highest growth and most implementations ever.”

The annual KLAS report ranks the best-performing healthcare IT vendors in more than 100 market segments based on ratings from over 18,000 interviews with healthcare providers.

“Since 1998, KLAS has been committed to helping healthcare providers make decisions based on candid peer feedback,” says Adam Gale, KLAS president. “Best in KLAS rankings mark those vendors who best keep their promises in their market segments for offering a combination of superior products, strong service, and high customer value. We hope these ratings continue to help providers find transparency from their vendors in making purchasing decisions.”

MEDHOST will demonstrate its EDIS and its new patient throughput solutions in booth 6134 at the HIMSS12 Annual Conference & Exhibition Feb. 20-24, 2012, in Las Vegas. For more information about MEDHOST or to schedule a demo at HIMSS12, send an e-mail to

About MEDHOST, Inc.

MEDHOST is dedicated to advancing healthcare IT by developing user-friendly software solutions that improve productivity and throughput, as well as enhance the patient care experience. The MEDHOST product suite has been adopted by leading institutions throughout North America and has proven to dramatically improve house-wide patient flow, financial performance and patient satisfaction. MEDHOST’s OpCenter is an executive decision-support system that provides hospital leaders with real-time information, so they can proactively manage high-level issues that impact throughput, patient satisfaction and resource utilization. MEDHOST EDIS version 4.2 is certified under Drummond Group’s Electronic Health Records ONC-ATCB program and includes real time Patient Tracking, Nurse Charting, Physician Documentation, Order Entry and comprehensive reporting. MEDHOST’s ED Pass kiosk enables self check-in, automatically screens for high-risk conditions and feeds information into the MEDHOST EDIS to expand visibility to the waiting room and improve patient safety. Care Clock, MEDHOST’s latest technology, enables hospitals to utilize information from the EDIS and post current ED wait times on their website so patients can make more informed decisions about where to seek care for non-urgent problems. MEDHOST is headquartered in Plano, Texas. More information is available at

MEDHOST is part of HealthTech, a health information technology company that owns Healthcare Management Systems, MEDHOST and Sentry Healthcare Services. HealthTech’s mission is to acquire and manage technology companies focused on creating value for the healthcare industry. More information is available at

Christina Baldwin
Jetstream Public Relations, Inc.
972.788.9456, ext. 302

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