HP Helps Russian Railways Improve IT Operations

Wed Jul 11, 2012 7:45am EDT

* Reuters is not responsible for the content in this press release.

  MOSCOW, Jul 11 (Marketwire) -- 
HP (NYSE: HPQ) today announced that Russian Railways, one of the world's
largest railway companies, has significantly improved its IT operations
with HP IT Service Management (ITSM). 

    HP ITSM has boosted the effectiveness and maturity of Russian Railways'
IT services by automating the management and quality control of its IT
service support processes.

    Russian Railways, the government-owned national rail carrier of the
Russian Federation, operates more than 86,000 kilometers of routes, and
carries approximately 1 billion passengers and 1.2 billion tonnes of
freight annually across nine time zones. Russian Railways is one of the
world's largest companies, employing 950,000 people. As part of the
Russian Ministry of Railways' comprehensive Railway Structural Reform
Programme, Russian Railways needed to boost the maturity of its IT
systems and processes to meet its business goals.

    HP and partner Digital Design used ITIL best practices to seamlessly
transform Russian Railways' IT processes without disruption to day-to-day
business. An on-site team of HP ITSM specialists in the Main Computing
Center -- Russian Railways' recently created IT organization -- helped to
successfully manage the project and will support Russian Railways' IT
team to drive further changes while maintaining organizational integrity. 

    "New challenges faced by the Main Computing Center have driven demand for
a fundamentally new approach to managing the support of IT services,"
said Alexey Illarionov, chief information officer, Russian Railways. "We
needed a quality breakthrough in terms of IT-systems use. HP made it
possible to increase the quality of IT services without increasing the
number of IT specialists. The level of IT maturity in the company has
risen to considerably higher than the average worldwide rates,(1)
increasing our ability to adopt to the changing business environment and
support fast introduction of new services."

    Russian Railways' process-focused system is now used by 11,000 IT staff
members and key IT providers, as well as 250,000 employees. The quality
of IT services provided by all Russian Railways' departments and
subsidiaries are controlled via service-level agreements, and application
campaigns for IT services have become standard procedure. 

    With the world's largest installation of HP Service Manager software,
Russian Railways has automated processes for all incidents, changes and
work orders carried out within the company's IT infrastructure and is
able to reallocate the most advanced IT resources for more innovative

    "HP has enabled Russian Railways to drive its IT organization to the
highest level of maturity in a short time," said Alexander Mikoyan,
managing director, HP Russia. "HP's advanced technologies and wide
international experience helps companies like Russian Railways to achieve
the best results for their business and become industry leaders." 

    HP's premier Europe, Middle East and Africa client event, HP Discover,
takes place Dec. 4-6 in Frankfurt, Germany.

    About HP
 HP creates new possibilities for technology to have a
meaningful impact on people, businesses, governments and society. The
world's largest technology company, HP brings together a portfolio that
spans printing, personal computing, software, services and IT
infrastructure to solve customer problems. More information about HP is
available at http://www.hp.com.

    (1) Based on COBIT Online evaluation of more than 200 companies with at
least $5 billion turnover or 15,000 employees. 

    This news release contains forward-looking statements that involve risks,
uncertainties and assumptions. If such risks or uncertainties materialize
or such assumptions prove incorrect, the results of HP and its
consolidated subsidiaries could differ materially from those expressed or
implied by such forward-looking statements and assumptions. All
statements other than statements of historical fact are statements that
could be deemed forward-looking statements, including but not limited to
statements of the plans, strategies and objectives of management for
future operations; any statements concerning expected development,
performance, market share or competitive performance relating to products
and services; any statements regarding anticipated operational and
financial results; any statements of expectation or belief; and any
statements of assumptions underlying any of the foregoing. Risks,
uncertainties and assumptions include macroeconomic and geopolitical
trends and events; the competitive pressures faced by HP's businesses;
the development and transition of new products and services (and the
enhancement of existing products and services) to meet customer needs and
respond to emerging technological trends; the execution and performance
of contracts by HP and its customers, suppliers and partners; the
protection of HP's intellectual property assets, including intellectual
property licensed from third parties; integration and other risks
associated with business combination and investment transactions; the
hiring and retention of key employees; assumptions related to pension and
other post-retirement costs and retirement programs; the execution,
timing and results of restructuring plans, including estimates and
assumptions related to the cost and the anticipated benefits of
implementing those plans; expectations and assumptions relating to the
execution and timing of cost reduction programs and restructuring and
integration plans; the resolution of pending investigations, claims and
disputes; and other risks that are described in HP's Quarterly Report on
Form 10-Q for the fiscal quarter ended April 30, 2012 and HP's other
filings with the Securities and Exchange Commission, including HP's
Annual Report on Form 10-K for the fiscal year ended October 31, 2011. HP
assumes no obligation and does not intend to update these forward-looking

    Copyright 2012 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should
be construed as constituting an additional warranty. HP shall not be
liable for technical or editorial errors or omissions contained herein.


Editorial contacts

Diana Wong
+1 408 447 0900

Maria Martinova
+7 495 7973500

Tatiana Nazarova
Mikhailov & Partners, for HP
+7 903 1174323


Copyright 2012, Marketwire, All rights reserved.

Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.