's High Volume Shipping Customer Support Team Wins Gold at 2012 American Business Awards

Mon Jul 30, 2012 8:00am EDT

* Reuters is not responsible for the content in this press release.

  LOS ANGELES, CA, Jul 30 (Marketwire) -- (NASDAQ: STMP), the leading provider of USPS postage online
and shipping software to over 400,000 customers, today announced it won
the Gold Stevie Award in the "Customer Service Team of the Year" category
at the 2012 American Business Awards (ABA). The Gold Stevie Award was
awarded to the high volume shipping team in the customer
service department.

    "Earning the Gold Stevie Award for Customer Service Team of the Year is a
great achievement for our high volume shipping business," said Chairman
and CEO Ken McBride. " is the fastest growing provider of high
volume PC Postage shipping services, with total high volume postage
growth of 96% last year, and our world-class support team is a key
contributor to our growth." 

    The high volume shipping team was honored by the ABA for its service
achievements throughout the 2011 calendar year. The team produced a
record-breaking performance year with an A+ rating with the Better
Business Bureau. In addition, the team decreased call hold times by 8%
and increased customer satisfaction ratings by 3%. The Gold Stevie Award
marks the fifth form of recognition for by the ABA in five

    More than 3,000 submissions were received by the ABA and more than 270
executives nationwide were a part of the judging that determined this
year's Gold, Silver and Bronze award winners. 

    The list of 2012 ABA award winners in all categories is available at

    About (NASDAQ: STMP) is a leading provider of
Internet-based postage services.'s service enables small
businesses, high volume shippers, enterprise shippers, and consumers to
print U.S. Postal Service-approved postage with just a PC, printer and
Internet connection, right from their home or office. The Company
currently has PC Postage partnerships with Avery Dennison, Microsoft, HP,
the U.S. Postal Service and others.

    About the Stevie Awards
 Stevie Awards are conferred in four programs:
The American Business Awards, The International Business Awards, the
Stevie Awards for Women in Business, and the Stevie Awards for Sales &
Customer Service. Honoring organizations of all types and sizes and the
people behind them, the Stevies recognize outstanding performances in the
workplace worldwide. Learn more about The Stevie Awards at, the logo and PhotoStamps(R) are trademarks or
registered trademarks of Inc. All other brands and names are
property of their respective owners.


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