Systems America Subsidiary Forciva to Launch Cloud Based Service Order Management Application Built on Force.com Platform From Salesforce.com

Tue Oct 2, 2012 11:10am EDT

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SAN RAMON, Calif., Oct. 2, 2012 (GLOBE NEWSWIRE) -- Forciva, Inc., a subsidiary of Systems America, Inc. (OTC:SYAI) ("Systems America" or "Forciva"), a premier provider of cloud computing and information technology solutions, announced today that it is planning to launch a cloud based service order management ("SOM") application that would have companies streamline operations, service order capture, queue mgmt, pick-pack-ship, repair, supplier integration and many other functionalities integrated seamlessly with the Salesforce.com application. Systems America is expected to generate $7 to $10 million in sales in the first year of launch of the Forciva application.

Built with Force.com, Salesforce.com's enterprise cloud computing platform, the Forciva SOM app will run in the cloud and is integrated with the Sales and Service Cloud, providing service order capture, field workforce dispatch, queue management, repair and reverse diagnostics, service order routing, returns processing and channel entitlements at their fingertips of service individuals in office or on the road. In addition, the Forciva application would combine SOM iPad and Android versions with Salesforce CRM data so service staff have access to all CRM information to provide the best possible service and create upsell opportunities while on the road. The Forciva SOM Cloud and mobile solution is going to be 100% Force.com native and integrated with Chatter that facilitates real-time collaboration on the road to bring the power of the entire organization to the customer's doorstep with real-time collaboration and map and driving route information, same as Salesforce.com.

"The Forciva app will be driving three key trends – cloud, mobile and social - in its revolutionary new SOM application and mobile app built on Force.com," said Adesh Tyagi, Chairman & CEO at Systems America. "Forciva app represents the next generation of cloud computing applications that uses the Force.com platform to develop rich, mobile, collaborative applications that drive high impact for their markets and customers."

Forciva will be launched by the beginning of the year 2013. Be sure to check out the Forciva app demo for iPad and Android Tablets and check out the demo and more information about its Service Order management capabilities.

About Systems America

Systems America is a premier provider of diversified cloud computing and information technology solutions to commercial and government clients worldwide. We are ranked one of the fastest growing companies with multiple locations around the world. Systems America delivers superior cloud computing, information technology consulting services, and systems and integration services to hundreds of clients worldwide. Building on a core competency of efficient technology infrastructure outsourcing, the company is headquartered in San Ramon, California, United States. For additional information about Systems America, please visit http://www.systemsamerica.com.

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