Study Shows IT and Business Professionals Are Finding Business Advantages in Cloud Infrastructure-as-a-Service

Wed Oct 31, 2012 8:05am EDT

* Reuters is not responsible for the content in this press release.

  PALO ALTO, CA, Oct 31 (Marketwire) -- 
VMware, Inc. (NYSE: VMW), the global leader in virtualization and cloud
infrastructure, today announced new research findings that demonstrate
public cloud adoption has moved beyond test and development in many
companies. The study, commissioned by VMware and conducted by analyst
firm Enterprise Strategy Group (ESG), found 67 percent of the mid-market
and enterprise companies surveyed are running what they view as
mission-critical workloads on Infrastructure-as-a-Service (IaaS). 

    "The study demonstrates that IaaS from cloud service providers is seeing
broad adoption by mainstream business for business-critical applications
and data, moving beyond test and development," said Mathew Lodge, vice
president, cloud services, VMware. "As IaaS adoption grows, so does the
importance of strong customer service and support as well as the quality
of the underlying technology. Compatibility with existing virtualized
datacenters and private clouds was also key."

    Other Key Findings

--  IaaS is in production -- More than 80 percent of IaaS customers
    surveyed are currently running production workloads on IaaS.
--  Storage, on-demand compute and disaster recovery services top the list
    -- Seventy percent of current IaaS customers use cloud storage
    services, followed by 58 percent using cloud servers, and 53 percent
    leveraging disaster recovery services.
--  Customers want support and TCO -- Service and support topped a list of
    criteria for selecting cloud service providers with 80 percent of
    respondents citing it as important. A quarter of the respondents
    indicated total cost of ownership (TCO) was the single most important
    criteria for service provider selection.
--  Importance of compatibility -- Seventy-eight percent of respondents
    reported that it was also important that their cloud service
    providers' infrastructure technologies were compatible with their
    internal private cloud / virtualized datacenter.
--  Underlying technology matters -- Eighty-three percent of respondents
    indicated the underlying technology used to deliver IaaS was of some
    level of importance to them, with nearly half citing it as a very
    important or critical factor when considering IaaS.


VMware Service Provider Program and vCloud Services
 The VMware
Service Provider Program (VSPP) is for service providers offering cloud
computing and hosted IT services built on VMware software. There are over
9,400 service providers in more than 60 countries in the VSPP today. 

    VMware vCloud(R) Services offer a broad array of VMware-compatible
infrastructure clouds built on a secure platform and delivered by vCloud
service providers, enabling customers to easily extend, manage and scale
their datacenter workloads to a public cloud. With more than 180
certified VMware vCloud Services in 29 countries, VMware and VSPP
partners together form the number two public cloud ecosystem in the

    About the Research
 ESG, an integrated IT research, analysis, and
strategy firm that is world-renowned for providing actionable insight and
intelligence to the global IT community, conducted the study during July
23 - August 13, 2012. The research included data from 243 IT and business
professionals whose organizations are currently using public cloud
services, specifically IaaS. These respondents were from midmarket (100
to 999 employees) and enterprise-class (1,000+ employees) companies in
North America (US and Canada) and Western Europe (France, UK, Germany and

    Additional Resources

--  Learn more about how customers are using VMware vCloud on Another
    VMware Cloud
--  Learn more about the vCloud ecosystem
--  Get your own vCloud IaaS service in minutes:
--  Read the VMware vCloud Blog for the latest information on VMware
--  Follow VMware vCloud on Twitter @vCloud


About VMware
 VMware is the leader in virtualization and cloud
infrastructure solutions that enable businesses to thrive in the Cloud
Era. Customers rely on VMware to help them transform the way they build,
deliver and consume Information Technology resources in a manner that is
evolutionary and based on their specific needs. With 2011 revenues of
$3.77 billion, VMware has more than 400,000 customers and 55,000
partners. The company is headquartered in Silicon Valley with offices
throughout the world and can be found online at 

    VMware and VMware vCloud are registered trademarks and/or trademarks of
VMware, Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective

    Forward Looking Statements

    This press release contains forward-looking statements including, among
other things, statements regarding expectations for the growth of IaaS
and public cloud services and the potential benefits to businesses of the
VMware VSPP program. Actual results could differ materially from those
projected in the forward-looking statements as a result of certain risk
factors, including but not limited to (i) adverse changes in general
economic or market conditions; (ii) priorities, delays or reductions in
information technology spending; (iii) competitive factors, including but
not limited to pricing pressures, industry consolidation, entry of new
competitors into the IaaS and cloud computing markets, and new product
and marketing initiatives by our competitors; (iv) our customers' ability
to develop, and to transition to, new products and computing strategies
such as cloud computing and IaaS; (v) the uncertainty of customer
acceptance of emerging technology; (vi) rapid technological and market
changes in IaaS; (vii) changes to product development timelines; (viii)
VMware's ability to protect its proprietary technology; and (ix) VMware's
ability to attract and retain highly qualified employees.. These forward
looking statements are based on current expectations and are subject to
uncertainties and changes in condition, significance, value and effect as
well as other risks detailed in documents filed with the Securities and
Exchange Commission, including our most recent reports on Form 10-K and
Form 10-Q and current reports on Form 8-K that we may file from time to
time, which could cause actual results to vary from expectations. VMware
assumes no obligation to, and does not currently intend to, update any
such forward-looking statements after the date of this release


Liz Nelson
VMware Global Communications 
(650) 427-1959

Alex Kirschner
The OutCast Agency for VMware 
(415) 345-4783 

Copyright 2012, Marketwire, All rights reserved.