CUSTOMER SUCCESS: University of Connecticut Speeds Operational 'Self Awareness' With BMC Software

Mon Nov 19, 2012 7:45am EST

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HOUSTON, Nov. 19, 2012 (GLOBE NEWSWIRE) -- With over 21,000 students and 14 schools and colleges, the University of Connecticut (UConn) is one of America's top research universities. When UConn deployed a new financial solution and related software from the Kuali Foundation, it quickly discovered that the Kuali system's batch scheduling software was cumbersome to use and lacked important functionality.

Since the new system would be handling business critical services, such as payment requests, invoices and payroll, the university had to find a scheduling solution that could ensure these jobs would be completed on time.

After an exhaustive research and review process, UConn deployed the BMC Control-M Workload Automation suite of scheduling tools from BMC Software (Nasdaq:BMC) because of its familiarity with the robust capabilities of these products and high level of confidence that they could ensure reliable, on-time completion of jobs as well as the visibility the business users needed.

"We've used Control-M job scheduling solutions on our mainframe for more than 15 years," said Nancy Flynn, operating systems programmer/analyst for technical infrastructure at UConn. "Our job scheduling department is well versed in how they work, and the user community is aware of what Control-M can do on the mainframe. There was a big push to move onto Control-M."

Flynn added, "Moving from the mainframe to distributed systems and Linux meant we faced a learning curve, but the way Control-M is organized – with templates, and multiple tabs, and a visual outline of each job – makes the scheduling aspects simple and straightforward."

The Challenge

UConn needed a feature-rich scheduling solution that would ensure on-time completion of batch jobs associated with a new, mission-critical financial application.

The Solution

To obtain the capabilities needed for UConn's complex scheduling requirements and ensure that these requirements were met, UConn implemented the Control-M Workload Automation suite.

Benefits

With BMC's Control-M products, UConn was able to:

  • Improve the efficiency of job creation and management
  • Simplify the development and customization of production schedules with templates that allowed easy modification
  • Prevent service disruptions by alerting administrators so they could intervene proactively to prevent delays or errors
  • Increase the reliability and security of file transfers
  • Remediate security vulnerabilities associated with scheduled database back-ups

For more information on the University of Connecticut's implementation and the BMC Control-M scheduling tools please:

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Business runs better when IT runs at its best. Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 — rely on BMC Software (Nasdaq:BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the broadest choice of IT management solutions, including industry-leading Business Service Management and Cloud Management offerings. For the four fiscal quarters ended September 30, 2012, BMC revenue was approximately $2.2 billion. www.bmc.com

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