Wells Fargo Shareowner Services Wins 2012 TALON Award

Thu Dec 20, 2012 8:30am EST

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Company recognized for award-winning customer service
MINNEAPOLIS--(Business Wire)--
For the eighth time in the last 10 years, Wells Fargo Shareowner Services has
won the Transfer Agent Leader Overall North America (TALON) large agent award.
The 2012 winners were selected by issuers and evaluated on a variety of customer
service functions, including call center operations, reorganizations, knowledge
and responsiveness. Leading the "Large Agent" category in 20 areas, Wells Fargo
Shareowner Services received the highest rating for overall customer
satisfaction. Issuers were polled in the annual Transfer Agent Comparison
Survey, which was released by Stockholder Consulting Services, Inc. 

"The fact that Wells Fargo once again received this honor from our customers is
recognition of our steadfast commitment to provide them with the best possible
service," said Todd May, head of Wells Fargo Shareowner Services. 

To benchmark the performance of the largest agents, Stockholder Consulting
Services, in partnership with Rutgers University Graduate School of Management,
developed the methodology for conducting this survey more than 19 years ago. In
2012, more than 1,000 companies participated in the survey via email, evaluating
overall satisfaction with their transfer agents. This year`s survey also found
that industry ratings for all agents increased since 2011, further reinforcing
that service agents continue to provide high quality of service. 

"Wells Fargo`s outstanding service continues to be well recognized in the study.
Their industry leadership over the last decade reinforces their unparalleled
client support and services," said Amy Pitou, president and CEO of Stockholder
Consulting Services. 

For more information, on Wells Fargo Shareowner Services visit

About Wells Fargo & Company

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based
financial services company with $1.4 trillion in assets. Founded in 1852 and
headquartered in San Francisco, Wells Fargo provides banking, insurance,
investments, mortgage, and consumer and commercial finance through more than
9,000 stores, 12,000 ATMs, the Internet (wellsfargo.com), and has offices in
more than 35 countries to support the bank`s customers who conduct business in
the global economy. With more than 265,000 team members, Wells Fargo serves one
in three households in the United States. Wells Fargo & Company was ranked No.
26 on Fortune`s 2012 rankings of America`s largest corporations. Wells Fargo`s
vision is to satisfy all our customers` financial needs and help them succeed

About Stockholder Consulting Services, Inc.

Established 20 years ago, Stockholder Consulting Services, Inc. is based in
Nutley, New Jersey. The company`s goal is to provide outstanding service to its
clients in the stock transfer industry and help the industry maintain high
standards by monitoring performance based on client`s feedback. Stockholder
Consulting conducts an annual transfer agent survey - the first of its kind to
canvass the entire industry. The company also publishes an annual Directory of
Transfer Agents which covers every transfer agent registered with the SEC.

Wells Fargo & Company
Katie Ellis, 415-222-3767 (Media)

Copyright Business Wire 2012
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