Jersey Central Power & Light Announces New Practices Designed to Provide Additional Information During Storms

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MORRISTOWN, N.J., Jan. 3, 2013 /PRNewswire/ -- Jersey Central Power & Light
(JCP&L) officials today announced a series of new operational practices that
will provide additional information to municipal officials about power outage
restoration efforts during significant storm events.

The JCP&L enhancements will include:

* Providing municipalities with maps showing electrical circuit routes in their
communities
* Locating JCP&L municipal liaisons in company field offices to maintain contact
with local officials
* Hosting targeted teleconference briefings for municipal officials about
localized restoration work
* Deploying additional company personnel to work with municipal representatives

* Training county and municipal first responders on electrical safety
* Participating in community advisory board meetings with county and municipal
leaders and emergency agencies to outline the company's restoration procedures

"We are committed to continuous improvement for our customers and welcome the
opportunity to work with state, county and municipal officials over the next
several months as we implement these new practices," said Don Lynch, president
of JCP&L. "These enhancements, which are based on feedback from customers and
municipal officials following Hurricane Sandy, are designed to provide more
outreach and collaboration to elected officials and customers about the
company's restoration process and priorities on a community by community basis."

In addition to these new practices, JCP&L is developing a number of mobile
technology tools to help customers report outages and access other important
information about their electric account. This month, the company will launch a
new customer app that can be downloaded to Apple or Android smartphones. The
app will make it easier for customers to report a power outage, view the
company's 24/7 Power Center maps, or access their JCP&L accounts from a mobile
device. The app will be similar to the company's new mobile website, which is
available now by visiting www.jcp-l.com from a smartphone. Advancements
allowing customers to receive outage or account information via text message or
email are under development for later in 2013. Further improvements also are
being made to the 24/7 Power Center, including a greater level of detail about
power outages, and redesigning content to ensure customers can find the
information they need before, during and after a major storm.

The company announced the new practices and upcoming technology improvements at
meetings today in Eatontown and Morristown with members of the League of
Municipalities, the New Jersey Board of Public Utilities and the New Jersey
State Police. These were the latest in a series of meetings JCP&L has
participated in with customers, regulators and elected officials to receive
feedback concerning restoration efforts following Hurricane Sandy.

JCP&L is a subsidiary of FirstEnergy Corp. (NYSE: FE). JCP&L serves 1.1 million
customers in the counties of Burlington, Essex, Hunterdon, Mercer,
Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and
Warren. Follow JCP&L on Twitter @JCP_L, on Facebook at
www.facebook.com/JCPandL, or online at www.jcp-l.com.

FirstEnergy is a diversified energy company dedicated to safety, reliability and
operational excellence. Its 10 electric distribution companies form one of the
nation's largest investor-owned electric systems, serving customers in
Maryland, Ohio, Pennsylvania, New Jersey, New York and West Virginia. Its
generation subsidiaries control more than 20,000 megawatts of capacity from a
diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro,
pumped-storage hydro and other renewables. Follow FirstEnergy on Twitter
@FirstEnergyCorp.

Forward-Looking Statements: This news release includes forward-looking
statements based on information currently available to management. Such
statements are subject to certain risks and uncertainties. These statements
include declarations regarding management's intents, beliefs and current
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performance or achievements to be materially different from any future results,
performance or achievements expressed or implied by such forward-looking
statements. Actual results may differ materially due to: the speed and nature of
increased competition in the electric utility industry, the impact of the
regulatory process on the pending matters before FERC and in the various states
in which we do business including, but not limited to, matters related to rates,
the uncertainties of various cost recovery and cost allocation issues resulting
from ATSI's realignment into PJM, economic or weather conditions affecting
future sales and margins, regulatory outcomes associated with Hurricane Sandy,
changing energy, capacity and commodity market prices and availability,
financial derivative reforms that could increase our liquidity needs and
collateral costs, the continued ability of our regulated utilities to collect
transition and other costs, operation and maintenance costs being higher than
anticipated, other legislative and regulatory changes, and revised environmental
requirements, including possible GHG emission, water intake and coal combustion
residual regulations, the potential impacts of CAIR, and any laws, rules or
regulations that ultimately replace CAIR, and the effects of the EPA's MATS
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that may arise in connection with any litigation, including NSR litigation or
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expenditures could result in our decision to deactivate or idle certain
generating units), the uncertainties associated with our plans to deactivate our
older unscrubbed regulated and competitive fossil units and our plans to change
the operations of certain fossil plants, including the impact on vendor
commitments, and the timing of those deactivations and operational changes as
they relate to, among other things, the RMR arrangements and the reliability of
the transmission grid, issues that could result from the NRC's review of the
indications of cracking in the Davis Besse Plant shield building, adverse
regulatory or legal decisions and outcomes with respect to our nuclear
operations (including, but not limited to the revocation or non-renewal of
necessary licenses, approvals or operating permits by the NRC or as a result of
the incident at Japan's Fukushima Daiichi Nuclear Plant), adverse legal
decisions and outcomes related to ME's and PN's ability to recover certain
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continuing availability of generating units, changes in their operational status
and any related impacts on vendor commitments, replacement power costs being
higher than anticipated or inadequately hedged, the ability to comply with
applicable state and federal reliability standards and energy efficiency
mandates, changes in customers' demand for power, including but not limited to,
changes resulting from the implementation of state and federal energy efficiency
mandates, the ability to accomplish or realize anticipated benefits from
strategic goals, our ability to improve electric commodity margins and the
impact of, among other factors, the increased cost of fuel and fuel
transportation on such margins, the ability to experience growth in the
Regulated Distribution and Competitive Energy Services segments, changing market
conditions that could affect the measurement of liabilities and the value of
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the state of the national and regional economy and its impact on our major
industrial and commercial customers, issues concerning the soundness of domestic
and foreign financial institutions and counterparties with which we do business,
the risks and other factors discussed from time to time in our SEC filings, and
other similar factors. The foregoing review of factors should not be construed
as exhaustive. New factors emerge from time to time, and it is not possible for
management to predict all such factors, nor assess the impact of any such factor
on FirstEnergy's business or the extent to which any factor, or combination of
factors, may cause results to differ materially from those contained in any
forward-looking statements. FirstEnergy expressly disclaims any current
intention to update, except as required by law, any forward-looking statements
contained herein as a result of new information, future events or otherwise.

SOURCE FirstEnergy Corp.

Ron Morano, +1-973-401-8097