ComEd Honored With Industry Awards for Outstanding Emergency Response

Thu Jan 10, 2013 12:21pm EST

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Utility recognized for local and national storm restoration efforts
CHICAGO,  Jan. 10, 2013  /PRNewswire/ -- The Edison Electric Institute (EEI)
honored ComEd with two Emergency Response Awards for 2012. ComEd received EEI's
Emergency Recovery Award for power restoration efforts after a significant storm
that hit northern  Illinois  on  July 1, 2012, knocking out power to more than
375,000 customers. Additionally, ComEd received an Emergency Assistance Award
for its support of East Coast utilities restoring power after Hurricane Sandy.

"We'd like to thank EEI for recognizing our restoration efforts locally for our
customers and nationally for those in need on the East Coast as a result of
Hurricane Sandy," said  Anne Pramaggiore, president and CEO of ComEd. "This
award is a testament to the dedication of our employees to improve our processes
and safely and quickly restore power to customers, wherever they may be.  I am
grateful for their hard work."

Following devastating storms in 2011, ComEd assembled a task force to assess
every aspect of its storm response process and benchmark against other utilities
and industry best practices. As a result, ComEd put in place more than 60 storm
response process improvements, which cut restoration times by more than 15
percent during this past summer's storms. Increasing first responders, using
satellite technology and smart boards to more efficiently deploy and track
response teams, deployment of a Mobile Operating Center that brings response
teams to the hardest-hit areas, and embedding response planners within
municipalities to more quickly identify and restore service to critical
infrastructure are some of the changes that improved ComEd's storm response.

In addition, ComEd provided customers with new capabilities to report outages
and receive outage status via two-way text messaging, a mobile app and a dynamic
outage map on ComEd.com.  ComEd also became the first in its industry to provide
customers the ability to report an outage on Facebook.

In  October 2012, ComEd sent more than 1,000 employees and contractors to assist
its sister utilities, PECO in  Philadelphia  and BGE in  Baltimore, with their
restoration efforts following the devastation of Hurricane Sandy.  Crews from
ComEd worked for three weeks in four states in difficult and dangerous
conditions to help local utilities restore power to more than 9 million
residents affected by the storm.

"This past year brought many unique challenges and I am proud of the way ComEd
employees answered the call," said  Terence R. Donnelly, executive vice
president and chief operating officer for ComEd. "We saw great innovation from
all areas of our company that translated into improved restoration efforts."

ComEd was honored previously by EEI for both emergency recovery and assistance.
The utility received the Emergency Recovery Award in 2007 and 2008 and the
Emergency Assistance Award in 2011 for restoration assistance after Hurricane
Irene.   

"ComEd was faced with major restoration efforts locally following the  July 1 
storm and in assistance following Hurricane Sandy," said EEI President  Tom
Kuhn.  "Getting the lights back on quickly and safely is never easy following
these natural disasters.  It takes strong commitment, advanced planning, and
great execution.  ComEd responded with all three.  They're a great example for
the nation's electric power industry.  I congratulate them."

The Emergency Recovery and Emergency Assistance Awards are presented annually by
EEI and recognize exceptional efforts in restoring electric service that has
been disrupted by severe weather or other natural events. A panel of judges
chose the recipients following an international nomination process. EEI is the
association of  United States  investor-owned electric utilities and industry
affiliates and associates worldwide. Its U.S. members serve about 70 percent of
the nation's electrical consumers.

Commonwealth  Edison Company  (ComEd) is a unit of  Chicago-based Exelon
Corporation (NYSE: EXC), the nation's leading competitive energy provider, with
approximately 6.6 million customers. ComEd provides service to approximately 3.8
million customers across northern  Illinois, or 70 percent of the state's
population.  

SOURCE  ComEd


ComEd Media Relations, +1-312-394-3500
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