New Payment Scam Targets Southern California Edison Customers

Fri Jan 11, 2013 1:38pm EST

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ROSEMEAD, Calif.--(Business Wire)--
Southern California Edison (SCE) is advising customers to be aware of a new
telephone scam that is demanding immediate payment for allegedly past due
electricity bills. 

Imposters have been calling SCE customers telling them they must make immediate
payment on past due bills or have their electric service disconnected. The
callers are also demanding that payment be made through a prepaid cash card,
such as a PayPal or Green Dot card. 

"We ask our customers to be alert to these calls that demand immediate payment
and threaten service disconnection," said Henry Martinez, SCE vice president of
Safety, Security & Compliance. "Customers suspecting a fraudulent call should
ask for the caller`s name, department and business phone number. If the caller
refuses to provide this information, customers should terminate the call and
report the incident immediately to local police or SCE at 800-655-4555." 

SCE also reminds customers to ask for identification when a stranger comes to
the door or calls claiming to be a utility worker. SCE utility workers will
provide verification, including their department and phone number, when asked. 

In most cases, home visits by SCE are scheduled by the customer and SCE will
confirm the appointment in writing. If there are any concerns, SCE and law
enforcement officials suggest having the utility worker wait outside until their
identity can be verified. 

SCE customers should also note that:

* An SCE employee will never ask for money in person. 
* Never reveal your credit card, ATM or calling card numbers (or PIN numbers) to
anyone. 
* If someone calls and requests you leave your residence at a specific time for
a utility-related cause, call the police. This could be a burglary set up by the
caller. 
* Be suspicious of anyone who arrives at your house without an appointment
asking to check an appliance, wiring, or suggesting that there may be some other
electrical problem inside your residence 
* For more ways customers can stay safe, please see www.sce.com/safety and read
the safety tips section.

About Southern California Edison

An Edison International (NYSE:EIX) company, Southern California Edison is the
largest electric utility in California, serving a population of more than 13
million via 4.8 million customer accounts in a 50,000-square-mile service area
within Central, Coastal and Southern California.

Edison International
Mashi Nyssen, (626) 302-2255 



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