M.Video Selects Oracle Commerce Solutions to Support Growth and Develop a Complete Customer Experience

Mon Jan 14, 2013 8:00am EST

* Reuters is not responsible for the content in this press release.

  NEW YORK, NY, Jan 14 (Marketwire) -- 
NATIONAL RETAIL FEDERATION ANNUAL CONFERENCE -- Oracle (NASDAQ: ORCL)

    News Facts


--  M.Video, a leading Russian consumer electronics retailer, has selected
    Oracle Commerce solutions to support growth by helping to deliver a
    consistent and dynamic customer experience across its web, call
    center, mobile and social channels, along with its more than 280
    stores in more than 120 cities.
--  The first and only publicly traded company in its sector, M.Video
    offers over 20,000 audio/video, digital, small and large home
    appliances, media and entertainment products as well as accessories,
    and is well known for its outstanding customer service.
--  Following a full and competitive evaluation, M.Video identified Oracle
    Commerce, including Oracle ATG Web Commerce, Oracle Web Commerce
    Service Center and Oracle Endeca solutions, as the integrated,
    scalable platform to support all consumer touch points and facilitate
    a complete cross-channel experience.
--  The implementation will replace M.Video's legacy system which lacks
    the flexibility to meet the changing needs of its customers and engage
    more effectively through recommendations, promotions and search.
--  Implementation of the Oracle Commerce solutions is underway with
    Gold-level Oracle PartnerNetwork (OPN) members, EPAM and Spindrift
    providing business consultancy, integration and development.

    

Supporting Quotes


--  "The experience we deliver to our customers is key to our success,"
    said Chris Mangham, CIO, M.Video. "Oracle Commerce will help us to
    engage more effectively with our customers at whichever touch point
    they use and deliver that superior and consistent experience that
    increases loyalty and customer satisfaction, and supports growth."
--  "Customers expect each interaction to be personalized, relevant and
    consistent," said Mike Webster, senior vice president and general
    manager, Oracle Retail. "Oracle Commerce will enable M.Video to
    maximize interactions with customers at every opportunity and optimize
    the benefits to both customers and the business."

    

Supporting Resources


--  About M.Video
--  Oracle Retail on Facebook, Twitter and YouTube
--  Oracle Retail Blog
--  Oracle Insight-Driven Retailing Blog
--  Oracle Retail in the News
--  Oracle Retail Asset and Centralized Knowledge Portal
--  Oracle in Retail
--  About Oracle Commerce
--  Complete Commerce Blog
--  @OracleCommerce

    

About Oracle Retail
 Oracle provides retailers with a complete, open
and integrated suite of business applications, server and storage
solutions that are engineered to work together to optimize every aspect
of their business. 20 of the top 20 retailers worldwide -- including
fashion, hardlines, grocery and specialty retailers -- use Oracle
solutions to drive performance, deliver critical insights and fuel growth
across traditional, mobile and commerce channels. For more information,
visit our Web site at http://www.oracle.com/goto/retail

    About Oracle in Industries
 Oracle industry solutions leverage the
company's best-in-class portfolio of products to address complex business
processes relevant to retail, helping speed time to market, reduce costs,
and gain a competitive edge.

    About Oracle 
 Oracle engineers hardware and software to work together in
the cloud and in your data center. For more information about Oracle
(NASDAQ: ORCL), visit www.oracle.com.

Trademark
 Oracle and Java are
registered trademarks of Oracle and/or its affiliates. Other names may be
trademarks of their respective owners.

    

Contacts: 
Greg Lunsford 
Oracle
+1.650.506.6523
greg.lunsford@oracle.com

Emma Quinn
JD Marketing
+44.20.8297.5388
emmaq@jdmarketing.co.uk 

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