ACE Further Strengthens European Claims Management Team

Thu Jan 17, 2013 8:15am EST

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LONDON--(Business Wire)--
ACE Group today announced a number of new appointments to its claims management
team in its Europe, Middle East and Africa (EMEA) region as it continues to
invest in building its claims management expertise, particularly in its growing
Accident & Health (A&H) division. 

Robert Whelan, Claims Manager for A&H in EMEA, has been appointed to the
newly-created role of Claims Manager, Consumer Lines for EMEA. Reporting to
Peter Murray, Claims Director, EMEA, he will work closely with the management
teams of ACE`s A&H and Life divisions to maintain and build upon the service
provided to customers of ACE`s consumer lines products throughout the EMEA
region. Robert has more than 30 years of experience within ACE and predecessor
companies and has previously held claims management roles within A&H and
Property. Most recently, he was the European Claims Systems and Process Manager.

Gerry Corry, Assistant A&H Claims Manager, has been promoted to A&H Claims
Operations Manager, Europe, reporting to Robert Whelan. In this role, she will
share best practice in A&H claims management and provide operational advice to
other parts of ACE European Group as well as manage a number of key client and
broker relationships. In addition, she will continue to manage the A&H
Operational Claims team. Gerry joined ACE in 2011 from esure and has over 20
years of experience of operational claims management. 

Mark Shillito has also joined the team as A&H Technical Claims Manager, bringing
with him over 20 years of experience in A&H and Life claims, the majority of
which was gained at the Aviva group. In this role, he will provide direction on
large or complex claims in the UK. 

All of these appointments are effective immediately. 

In addition, David McNamara, currently Vice President, Claims Operations and
Systems, in ACE`s New York office, will join the London-based team on 21 January
2013 as Regional Head of Claims Operations and Systems. He will report to Peter
Murray. In this role, he will design, implement and manage consistent processes
and systems to facilitate management information and reporting across EMEA

Peter Murray, Claims Director, EMEA and International Casualty Claims Executive,

"Following a number of significant announcements in 2012, primarily focused on
the property and casualty business, these latest appointments underline our
commitment to claims excellence in our consumer lines business in EMEA, and
particularly in our growing A&H segment." 

"Robert and Gerry have both shown a deep understanding of claims operations and
servicein their business areas and being able to promote from within to fill
these key roles is testament to the strength and depth of the team we have built
at ACE. We also warmly welcome Mark Shillito and David McNamara to the team,
whose expertise will complement our existing capabilities". 

About ACE:

The ACE Group is one of the world`s largest multiline property and casualty
insurers. With operations in 53 countries, ACE provides commercial and personal
property and casualty insurance, personal accident and supplemental health
insurance, reinsurance and life insurance to a diverse group of clients. ACE
Limited, the parent company of the ACE Group, is listed on the New York Stock
Exchange (NYSE: ACE) and is a component of the S&P 500 index. 

Visit and

Juliet Tilley, Communications Manager EMEA, ACE
Tel: +44 (0)20 7173 7793

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