PECO Urges Customers to Be Aware of Utility Scam

Thu Jan 17, 2013 3:00pm EST

* Reuters is not responsible for the content in this press release.

PHILADELPHIA--(Business Wire)--
PECO is urging customers to be aware of a scam that continues to target
customers in the Philadelphia area. The scam, which has been reportedly taking
place throughout the country, claims that customers are behind on their account
and must make immediate payment to avoid service termination. 

Customers are being asked to purchase a pre-paid debit card, in random amounts,
from local pharmacies or convenience stores. The customer is then directed to
contact a number to utilize the card for immediate payment to their account.
Once the information is provided to the scammer, the funds on the card are

"We want to make our customers aware of this scam so they can protect themselves
from becoming victims of this and other fraudulent activities," said Mark Alden,
PECO vice president of Customer Operations. "We will not tolerate anyone taking
advantage of our customers. We are working closely with local police to
investigate any instances of scamming in our service territory so that these
individuals can be caught and brought to justice." 

PECO offers these tips for customers to help avoid being scammed:

* If customers receive a call from someone who says they are calling to collect
a bill payment for PECO, the caller should be able to provide information
specific to the customer`s account. This includes the following information:

* Account Name 
* Account Address 
* Account Number 
* Amount of Current Balance

If the caller cannot provide this information, it is likely the call is not
coming from PECO. In this case, customers should not provide any type of payment
or financial information, and call the company immediately at 1-800-494-4000 to
report the situation.

* Never provide your social security number, or banking or credit card
information over the phone unless you have initiated the call. 
* Never provide anyone access to your home who claims to be from PECO, or a
contractor working for PECO, unless the person has proper identification.
Customers can always contact the company at 1-800-494-4000 to confirm an
official visit.

Based in Philadelphia, PECO is an electric and natural gas utility subsidiary of
Exelon Corporation (NYSE: EXC).PECO serves 1.6 million electric and 494,000
natural gas customers in southeastern Pennsylvania and employs about 2,400
people in the region.PECO delivered 82.1 billion cubic feet of natural gas and
38.1 billion kilowatt-hours of electricity in 2011.Founded in 1881, PECO is one
of the Greater Philadelphia Region's most active corporate citizens, providing
leadership, volunteer and financial support to numerous arts and culture,
education, environmental, economic development and community programs and

Ben Armstrong
215-841-4137 or 215-841-5555

Copyright Business Wire 2013

Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.