Capital One Reports Fourth Quarter 2012 Net Income of $843 million, or $1.41 per share

Thu Jan 17, 2013 4:06pm EST

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Earnings for full year 2012 were $3.5 billion, or $6.16 per share
MCLEAN, Va.,  Jan. 17, 2013  /PRNewswire/ -- Capital One Financial Corporation
(NYSE: COF) today announced net income for the full year 2012 of  $3.5 billion,
or  $6.16  per diluted common share, compared with net income of  $3.1 billion,
or  $6.80  per diluted common share, for 2011. Results for 2012 reflect the
impacts of acquisition-related accounting and an increase in the number of
shares outstanding. Net income for the fourth quarter of 2012 was  $843 million,
or  $1.41  per diluted common share, compared with net income of  $1.2 billion,
or  $2.01  per diluted common share, for the third quarter of 2012, and net
income of  $407 million, or  $0.88  per diluted common share, for the fourth
quarter of 2011.   

"Seasonal expense and margin trends led to a reduction in fourth quarter
earnings compared to the previous quarter," said  Gary L. Perlin, Capital One's
Chief Financial Officer. "With a few exceptions largely related to these
seasonal patterns, fourth quarter 2012 results give us a good picture of what to
expect in terms of pre-provision earnings in 2013, assuming little change in the
external environment."  

The company expects average quarterly revenue levels in 2013 to be consistent
with the fourth quarter of 2012, as a modest decline in earning assets will be
offset by a steady to slightly higher net interest margin. Overall, the company
expects non-interest expense to be, on average, just over  $3.1 billion  per
quarter, reflecting a modest decline in quarterly expenses relative to
seasonally elevated operating and marketing costs in the fourth quarter of 2012.
 

"Capital One remains well positioned to deliver sustained shareholder value
through sure-footed execution, substantial capital generation, and disciplined
capital allocation for the benefit of our shareholders," said  Richard D.
Fairbank, Chairman and Chief Executive Officer. "As a first step, we expect to
return to a meaningful dividend in 2013, following the completion of the current
CCAR process."

Total Company Results

All comparisons in the following paragraphs are for the fourth quarter of 2012
compared with the third quarter of 2012 unless otherwise noted.     

Loans and Deposits

Period-end loans held for investment increased  $2.8 billion  to  $205.9
billion. Commercial Banking's period-end loans increased  $1.6 billion, or 4
percent, to  $38.8 billion, and period-end loans in Auto Finance grew  $689
million, or 3 percent, to  $27.1 billion  due to strong growth in both
businesses. Domestic Card period-end loans increased  $2.5 billion  as seasonal
growth at the end of the fourth quarter was partially offset by expected run-off
in acquired credit card loans and the continued run-off of installment loans.
Period-end loans in Home Loans decreased  $2.2 billion, or 5 percent, to  $44.1
billion, driven by the continued run-off of acquired portfolios.   

Average loans in the quarter were essentially flat at  $202.9 billion. Average
loans in Commercial Banking grew  $831 million  and Auto Finance average loans
grew  $958 million. Average Domestic Card loan growth of  $216 million  was
modest compared with the growth in period-end loans reflecting the magnitude of
the increase in period-end loans driven by our partnerships portfolio.  Average
Home Loans decreased by  $2.0 billion, driven largely by the continued run-off
of acquired portfolios.  

Period-end total deposits decreased  $770 million  to  $212.5 billion, driven by
a reduction in deposits in legacy banking segments. Average deposits in the
quarter were essentially flat and deposit interest rates declined 5 basis points
to 0.72 percent.

Revenues

Total net revenue for the fourth quarter of 2012 was  $5.6 billion, a decline of
 $158 million, or 3 percent, almost entirely driven by higher levels of
estimated uncollectible finance charges and fees in the company's Domestic Card
business.  This was due to seasonally higher levels of finance charge and fee
reversal and a higher portion of the uncollectible finance charges and fees
being recognized as a reduction of net revenue instead of being offset against
the SOP 03-3 credit mark on acquired delinquent non-revolving credit card loans.

The higher levels of estimated uncollectible finance charges and fees coupled
with a substantial increase in the proportion of lower-yielding cash and
investment securities in anticipation of the call of high coupon trust
securities resulted in a decrease in net interest margin of 45 basis points to
6.52 percent. Cost of funds in the fourth quarter declined 7 basis points to
0.99 percent.  

Non-Interest Expense

Operating expenses were  $2.9 billion  in the fourth quarter, an increase of 
$133 million, or 5 percent, driven by higher year-end expense patterns and
somewhat higher integration expenses.  Marketing expense increased  $77 million 
in the quarter to  $393 million.  

Provision for Credit Losses

Provision for credit losses was  $1.2 billion  in the quarter, up  $137 million 
from the previous quarter, largely caused by an increasingly lower proportion of
charge-offs related to acquired delinquent non-revolving credit card loans being
absorbed by the SOP 03-3 credit mark than was absorbed in the third quarter and
an expected seasonal increase to the underlying Domestic Card portfolio.  

The net charge-off rate was 2.26 percent in the fourth quarter of 2012, an
increase of 51 basis points from 1.75 percent in the third quarter, largely
because of the diminishing impact of the credit mark discussed above. The net
charge-off rate for Domestic Card increased to 4.35 percent from 3.04 percent,
also driven by seasonality and the diminishing impact of the credit mark
described above. The net charge-off rate for Auto Finance increased 45 basis
points, while the rate for Commercial Banking increased 10 basis points.  

Net Income

Net income decreased 28 percent in the fourth quarter driven by lower revenue
and higher non-interest and credit expenses.  

Capital Ratios

The company's estimated Tier 1 common ratio was approximately 11.0 percent as of
 December 31, 2012, up from 10.7 percent as of  September 30, 2012.  

Detailed segment information will be available in the company's Annual Report on
Form 10-K for the year ended  December 31, 2012.

Earnings Conference Call Webcast Information

The company will hold an earnings conference call on  January 17, 2013  at  5:00
PM, Eastern Standard Time. The conference call will be accessible through live
webcast. Interested investors and other individuals can access the webcast via
the company's home page (www.capitalone.com). Choose "Investors" to access the
Investor Center and view and/or download the earnings press release, the
financial supplement, including a reconciliation to GAAP financial measures, and
the earnings release presentation. The replay of the webcast will be archived on
the company's website through  January 31, 2013  at  10:00 PM.  

Forward-looking Statements

The company cautions that its current expectations in this release dated 
January 17, 2013  and the company's plans, objectives, expectations and
intentions, are forward-looking statements which speak only as of the date
hereof. The company does not undertake any obligation to update or revise any of
the information contained herein whether as a result of new information, future
events or otherwise.  

Certain statements in this release are forward-looking statements, including
those that discuss, among other things: strategies, goals, outlook or other
non-historical matters; projections, revenues, income, returns, expenses,
capital measures, accruals for claims in litigation and for other claims against
the company, earnings per share or other financial measures for the company;
future financial and operating results; the company's plans, objectives,
expectations and intentions; the projected impact and benefits of the
acquisition of ING Direct and HSBC's U.S. Card business (the "Transactions");
and the assumptions that underlie these matters.  To the extent that any such
information is forward-looking, it is intended to fit within the safe harbor for
forward-looking information provided by the Private Securities Litigation Reform
Act of 1995. Numerous factors could cause the company's actual results to differ
materially from those described in such forward-looking statements, including,
among other things: general economic and business conditions in the U.S., the
U.K.,  Canada  or the company's local markets, including conditions affecting
employment levels, interest rates, consumer income and confidence, spending and
savings that may affect consumer bankruptcies, defaults, charge-offs and deposit
activity; an increase or decrease in credit losses (including increases due to a
worsening of general economic conditions in the credit environment); financial,
legal, regulatory, tax or accounting changes or actions, including the impact of
the Dodd-Frank Wall Street Reform and Consumer Protection Act and the
regulations promulgated thereunder and regulations governing bank capital and
liquidity standards, including  Basel-related initiatives; the possibility that
the company may not fully realize the projected cost savings and other projected
benefits of the Transactions; difficulties and delays in integrating the assets
and businesses acquired in the Transactions; business disruption following the
Transactions; diversion of management time on issues related to the
Transactions, including integration of the assets and businesses acquired;
reputational risks and the reaction of customers and counterparties to the
Transactions; disruptions relating to the Transactions negatively impacting the
company's ability to maintain relationships with customers, employees and
suppliers; changes in asset quality and credit risk as a result of the
Transactions; the accuracy of estimates and assumptions the company uses to
determine the fair value of assets acquired and liabilities assumed in the
Transactions; developments, changes or actions relating to any  litigation
matter involving the company; the inability to sustain revenue and earnings
growth; increases or decreases in interest rates; the company's ability to
access the capital markets at attractive rates and terms to capitalize and fund
its operations and future growth; the success of the company's marketing efforts
in attracting and retaining customers; increases or decreases in the company's
aggregate loan balances or the number of customers and the growth rate and
composition thereof, including increases or decreases resulting from factors
such as shifting product mix, amount of actual marketing expenses the company
incurs and attrition of loan balances; the level of future repurchase or
indemnification requests the company may receive, the actual future performance
of mortgage loans relating to such requests, the success rates of claimants
against the company, any developments in litigation and the actual recoveries
the company may make on any collateral relating to claims against the company;
the amount and rate of deposit growth; changes in the reputation of or
expectations regarding the financial services industry or the company with
respect to practices, products or financial condition; any significant
disruption in the company's operations or technology platform; the company's
ability to maintain a compliance infrastructure suitable for the nature of our
business; the company's ability to control costs; the amount of, and rate of
growth in, the company's expenses as its business develops or changes or as it
expands into new market areas; the company's ability to execute on its strategic
and operational plans; any significant disruption of, or loss of public
confidence in, the United States Mail service affecting the company's response
rates and consumer payments; the company's ability to recruit and retain
experienced personnel to assist in the management and operations of new products
and services; changes in the labor and employment markets; fraud or misconduct
by the company's customers, employees or business partners; competition from
providers of products and services that compete with the company's businesses;
and other risk factors set forth from time to time in reports that the company
files with the Securities and Exchange Commission, including, but not limited
to, the Annual Report on Form 10-K for the year ended  December 31, 2011.

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding
company whose subsidiaries, which include Capital One, N.A., and Capital One
Bank (USA), N. A., had  $212.5 billion  in deposits and  $312.9 billion  in
total assets outstanding as of  December 31, 2012. Headquartered in  McLean,
Virginia, Capital One offers a broad spectrum of financial products and services
to consumers, small businesses and commercial clients through a variety of
channels. Capital One, N.A. has more than 900 branch locations primarily in  New
York,  New Jersey,  Texas,  Louisiana,  Maryland,  Virginia  and the  District
of Columbia. ING DIRECT, a division of Capital One, N.A., offers direct banking
products and services to customers nationwide.  A Fortune 500 company, Capital
One trades on the New York Stock Exchange under the symbol "COF" and is included
in the S&P 100 index.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Exhibit 99.2                                                                                                                                                                                                                                                                                       
 Capital One Financial Corporation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
 Financial Supplement                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
 Fourth Quarter 2012  (1) (2)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
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 Capital One Financial Corporation Consolidated                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
               Table   1:                                                                                                                                                                                                                                                                                                                                                                                              Financial & Statistical Summary-Consolidated                                                                                                                                                                                                                                                       1                                                                                                                                                                                                                                                                                                  
               Table   2:                                                                                                                                                                                                                                                                                                                                                                                              Consolidated Statements of Income                                                                                                                                                                                                                                                                  2                                                                                                                                                                                                                                                                                                  
               Table   3:                                                                                                                                                                                                                                                                                                                                                                                              Consolidated Balance Sheets                                                                                                                                                                                                                                                                        3                                                                                                                                                                                                                                                                                                  
               Table   4:                                                                                                                                                                                                                                                                                                                                                                                              Notes to Consolidated Financial Statements & Statistical Summary (Tables 1-3)                                                                                                                                                                                                                      4                                                                                                                                                                                                                                                                                                  
               Table   5:                                                                                                                                                                                                                                                                                                                                                                                              Average Balances, Net Interest Income and Net Interest Margin                                                                                                                                                                                                                                      5                                                                                                                                                                                                                                                                                                  
               Table   6:                                                                                                                                                                                                                                                                                                                                                                                              Loan Information and Performance Statistics                                                                                                                                                                                                                                                        6                                                                                                                                                                                                                                                                                                  
               Table   7:                                                                                                                                                                                                                                                                                                                                                                                              Loan Information and Performance Statistics (Excluding Acquired Loans)  (3)                                                                                                                                                                                                                        7                                                                                                                                                                                                                                                                                                  
 Business Segment Detail                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
               Table   8:                                                                                                                                                                                                                                                                                                                                                                                              Financial & Statistical Summary-Credit Card Business                                                                                                                                                                                                                                               8                                                                                                                                                                                                                                                                                                  
               Table   9:                                                                                                                                                                                                                                                                                                                                                                                              Financial & Statistical Summary-Consumer Banking Business                                                                                                                                                                                                                                          9                                                                                                                                                                                                                                                                                                  
               Table 10:                                                                                                                                                                                                                                                                                                                                                                                               Financial & Statistical Summary-Commercial Banking Business                                                                                                                                                                                                                                        10                                                                                                                                                                                                                                                                                                 
               Table 11:                                                                                                                                                                                                                                                                                                                                                                                               Financial & Statistical Summary-Other and Total                                                                                                                                                                                                                                                    11                                                                                                                                                                                                                                                                                                 
               Table 12:                                                                                                                                                                                                                                                                                                                                                                                               Notes to Loan and Business Segment Disclosures (Tables 6  -11)                                                                                                                                                                                                                                     12                                                                                                                                                                                                                                                                                                 
 Other                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
               Table 13:                                                                                                                                                                                                                                                                                                                                                                                               Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures                                                                                                                                                                                                                 13                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
 (1)           The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation, and investors should refer to our December 31, 2012 Annual Report on Form 10-K once it is filed with the Securities and Exchange Commission.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
 (2)           References to ING Direct refer to the business and assets acquired and liabilities assumed in the February 17, 2012 acquisition. References to HSBC refer to the May 1, 2012 transaction in which we acquired substantially all of HSBC's credit card and private-label credit card business in the United States ("HSBC U.S. card").                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
 (3)           We use the term "acquired loans" to refer to a limited portion of the credit card loans acquired in the HSBC U.S. card acquisition and the substantial majority of loans acquired in the ING Direct and Chevy Chase Bank ("CCB") acquisitions, which were recorded at fair value at acquisition and subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting standard formerly known as "SOP 03-3"). Because SOP 03-3 takes into consideration future credit losses expected to be incurred over the life of the loans, there are no charge-offs or an allowance associated with these loans unless the estimated cash flows expected to be collected decrease subsequent to acquisition. In addition, these loans are not classified as delinquent or nonperforming even though the customer may be contractually past due because we expect that we will fully collect the carrying value of these loans. The accounting and         
               classification of these loans may significantly alter some of our reported credit quality metrics. We therefore supplement certain reported credit quality metrics with metrics adjusted to exclude the impact of these acquired loans.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                                       
 Table 1:  Financial & Statistical Summary-Consolidated  (1)(2)(3)                                                                                                                              
                                                                                                                                                                                             
                                                                                                                                                                                             
 (Dollars in millions, except per share data and as noted) (unaudited)                               2012                                   2012                   2011                      
                                                                                                     
Q4                                    
Q3                    Q4                        
 Earnings                                                                                                                                                                                    
 Net interest income                                                                                 $            4,528                     $            4,646     $              3,182      
 Non-interest income(4) (5)                                                                          1,096                                  1,136                  868                       
 Total net revenue(6)                                                                                5,624                                  5,782                  4,050                     
 Provision for credit losses                                                                         1,151                                  1,014                  861                       
 Marketing expenses                                                                                  393                                    316                    420                       
 Operating expenses(7)                                                                               2,862                                  2,729                  2,198                     
 Income from continuing operations before income taxes                                               1,218                                  1,723                  571                       
 Income tax provision                                                                                370                                    535                    160                       
 Income from continuing operations, net of tax                                                       848                                    1,188                  411                       
 Loss from discontinued operations, net of tax(4)                                                    (5)                                    (10)                   (4)                       
 Net income                                                                                          843                                    1,178                  407                       
 Dividends and undistributed earnings allocated to participating securities  (8)                     (3)                                    (5)                    (26)                      
 Preferred stock dividends                                                                           (15)                                   -                      -                         
 Net income available to common stockholders                                                         $              825                     $            1,173     $                 381     
                                                                                                                                                                                             
 Common Share Statistics                                                                                                                                                                     
 Basic EPS:(8)                                                                                                                                                                               
 Income from continuing operations, net of tax                                                       $             1.43                     $             2.05     $                0.89     
 Loss from discontinued operations, net of tax                                                       (0.01)                                 (0.02)                 (0.01)                    
 Net income per common share                                                                         $             1.42                     $             2.03     $                0.88     
 Diluted EPS:(8)                                                                                                                                                                             
 Income from continuing operations, net of tax                                                       $             1.42                     $             2.03     $                0.89     
 Loss from discontinued operations, net of tax                                                       (0.01)                                 (0.02)                 (0.01)                    
 Net income per common share                                                                         $             1.41                     $             2.01     $                0.88     
 Weighted average common shares outstanding (in millions):                                                                                                                                   
 Basic EPS                                                                                           579.2                                  578.3                  456.2                     
 Diluted EPS                                                                                         585.6                                  584.1                  458.5                     
 Common shares outstanding (period end, in millions)                                                 582.2                                  581.3                  459.9                     
 Dividends per common share                                                                          $             0.05                     $             0.05     $                0.05     
 Tangible book value per common share (period end)(9) (26)                                           40.23                                  38.70                  34.26                     
                                                                                                                                                                                             
 Balance Sheet (Period End)                                                                                                                                                                  
 Loans held for investment(10)                                                                       $        205,889                       $        203,132       $           135,892       
 Interest-earning assets                                                                             280,096                                270,661                179,878                   
 Total assets                                                                                        312,918                                301,989                206,019                   
 Interest-bearing deposits                                                                           190,018                                192,488                109,945                   
 Total deposits                                                                                      212,485                                213,255                128,226                   
 Borrowings                                                                                          49,910                                 38,377                 39,561                    
 Stockholders' equity                                                                                40,499                                 39,672                 29,666                    
                                                                                                                                                                                             
 Balance Sheet (Quarterly Average Balances)                                                                                                                                                  
 Average loans held for investment(10)                                                               $        202,944                       $        202,856       $           131,581       
 Average interest-earning assets                                                                     277,886                                266,803                176,271                   
 Average total assets                                                                                308,096                                297,154                200,106                   
 Average interest-bearing deposits                                                                   192,122                                193,700                109,914                   
 Average total deposits                                                                              213,494                                213,323                128,450                   
 Average borrowings                                                                                  44,189                                 36,451                 34,811                    
 Average stockholders' equity                                                                        40,212                                 38,535                 29,698                    
                                                                                                                                                                                             
 Performance Metrics                                                                                                                                                                         
 Net interest income growth (quarter over quarter)                                                   (3)                 %                  16                  %  (3)                    %  
 Non-interest income growth(quarter over quarter)                                                    (4)                                    8                      -                         
 Total net revenue growth(quarter over quarter)                                                      (3)                                    14                     (3)                       
 Total net revenue margin(11)                                                                        8.10                                   8.67                   9.19                      
 Net interest margin(12)                                                                             6.52                                   6.97                   7.22                      
 Return on average assets(13)                                                                        1.10                                   1.60                   0.82                      
 Return on average total stockholders' equity(14)                                                    8.44                                   12.33                  5.54                      
 Return on average tangible common equity(15) (26)                                                   14.74                                  21.93                  10.43                     
 Non-interest expense as a % of average loans held for investment(16)                                6.42                                   6.00                   7.96                      
 Efficiency ratio(17)                                                                                57.88                                  52.66                  64.64                     
 Effective income tax rate                                                                           30.4                                   31.1                   28.0                      
 Full-time equivalent employees (in thousands), period end                                           39.6                                   37.6                   30.5                      
                                                                                                                                                                                             
 Credit Quality Metrics(10) (18)                                                                                                                                                             
 Allowance for loan and lease losses                                                                 $            5,156                     $            5,154     $              4,250      
 Allowance as a % of loans held for investment                                                       2.50                %                  2.54                %  3.13                   %  
 Allowance as a % of loans held for investment (excluding acquired loans)                            3.02                                   3.11                   3.22                      
 Net charge-offs                                                                                     $            1,150                     $              887     $                 884     
 Net charge-off rate(19)                                                                             2.26                %                  1.75                %  2.69                   %  
 Net charge-off rate (excluding acquired loans)(19)                                                  2.78                                   2.18                   2.79                      
 30+ day performing delinquency rate                                                                 2.70                                   2.54                   3.35                      
 30+ day performing delinquency rate (excluding acquired loans)                                      3.29                                   3.15                   3.47                      
 30+ day delinquency rate(20)                                                                        **                                     2.92                   3.95                      
 30+ day delinquency rate (excluding acquired loans)(20)                                             **                                     3.62                   4.09                      
                                                                                                                                                                                             
 Capital Ratios  (21)                                                                                                                                                                        
 Tier 1 common ratio(22)                                                                             11.0                %                  10.7                %  9.7                    %  
 Tier 1 risk-based capital ratio(23)                                                                 11.4                                   12.7                   12.0                      
 Total risk-based capital ratio(24)                                                                  13.6                                   15.0                   14.9                      
 Tangible common equity ("TCE") ratio(25) (26)                                                       7.9                                    7.9                    8.2                       


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                                                                                                               
 Table 2:  Consolidated Statements of Income  (1)(2)(3)                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                                  
                                                                                                              Three Months Ended                                                                                  Year Ended                                             
                                                                                                              December 31,                       September 30,                December 31,                   December 31,                                           
 (Dollars in millions, except per share data) (unaudited)                                                      2012                               2012                         2011                           2012                          2011                   
                                                                                                                                                                                                                                                                  
 Interest income:                                                                                                                                                                                                                                                  
 Loans held for investment                                                                                     $              4,726               $              4,901         $              3,440           $            17,537           $            13,774    
 Investment securities                                                                                         361                                335                          244                            1,329                         1,137                  
 Other                                                                                                         28                                 18                           17                             98                            76                     
                                           Total interest income                                              5,115                              5,254                        3,701                          18,964                        14,987                 
                                                                                                                                                                                                                                                                  
 Interest expense:                                                                                                                                                                                                                                                 
 Deposits                                                                                                      348                                371                          264                            1,403                         1,187                  
 Securitized debt obligations                                                                                  58                                 64                           80                             271                           422                    
 Senior and subordinated notes                                                                                 85                                 85                           89                             345                           300                    
 Other borrowings                                                                                              96                                 88                           86                             356                           337                    
                                           Total interest expense                                             587                                608                          519                            2,375                         2,246                  
                                                                                                                                                                                                                                                                  
 Net interest income                                                                                           4,528                              4,646                        3,182                          16,589                        12,741                 
 Provision for credit losses                                                                                   1,151                              1,014                        861                            4,415                         2,360                  
                                           Net interest income after provision for credit losses              3,377                              3,632                        2,321                          12,174                        10,381                 
                                                                                                                                                                                                                                                                  
 Non-interest income:                                                                                                                                                                                                                                              
 Service charges and other customer-related fees                                                               595                                557                          452                            2,106                         1,979                  
 Interchange fees, net                                                                                         459                                452                          346                            1,647                         1,318                  
 Net other-than-temporary impairment losses recognized in earnings                                             (12)                               (13)                         (6)                            (52)                          (21)                   
 Bargain purchase gain  (5)                                                                                    -                                  -                            -                              594                           -                      
 Other  (4)                                                                                                    54                                 140                          76                             512                           262                    
                                           Total non-interest income                                          1,096                              1,136                        868                            4,807                         3,538                  
                                                                                                                                                                                                                                                                  
 Non-interest expense:                                                                                                                                                                                                                                             
 Salaries and associate benefits                                                                               1,039                              1,002                        817                            3,876                         3,023                  
 Occupancy and equipment                                                                                       384                                354                          268                            1,331                         1,029                  
 Marketing                                                                                                     393                                316                          420                            1,364                         1,337                  
 Professional services                                                                                         362                                307                          366                            1,270                         1,198                  
 Communications and data processing                                                                            205                                198                          177                            778                           681                    
 Amortization of intangibles  (7)                                                                              190                                197                          51                             604                           216                    
 Merger-related expense (7)                                                                                    69                                 48                           27                             336                           45                     
 Other                                                                                                         613                                623                          492                            2,387                         1,803                  
                                           Total non-interest expense                                         3,255                              3,045                        2,618                          11,946                        9,332                  
 Income from continuing operations before income taxes                                                         1,218                              1,723                        571                            5,035                         4,587                  
 Income tax provision                                                                                          370                                535                          160                            1,301                         1,334                  
 Income from continuing operations, net of tax                                                                 848                                1,188                        411                            3,734                         3,253                  
 Loss from discontinued operations, net of tax  (4)                                                            (5)                                (10)                         (4)                            (217)                         (106)                  
                                           Net income                                                         843                                1,178                        407                            3,517                         3,147                  
 Dividends and undistributed earnings allocated to participating securities  (8)                               (3)                                (5)                          (26)                           (15)                          (26)                   
 Preferred stock dividends                                                                                     (15)                               -                            -                              (15)                          -                      
                                           Net income available to common stockholders                        $                 825              $              1,173         $                 381          $              3,487          $              3,121   
                                                                                                                                                                                                                                                                  
 Basic earnings per common share:  (8)                                                                                                                                                                                                                             
                                           Income from continuing operations                                  $                1.43              $                2.05        $                0.89          $                6.60         $                7.08  
                                           Loss from discontinued operations                                  (0.01)                             (0.02)                       (0.01)                         (0.39)                        (0.23)                 
                                           Net income per basic common share                                  $                1.42              $                2.03        $                0.88          $                6.21         $                6.85  
                                                                                                                                                                                                                                                                  
 Diluted earnings per common share:  (8)                                                                                                                                                                                                                           
                                           Income from continuing operations                                  $                1.42              $                2.03        $                0.89          $                6.54         $                7.03  
                                           Loss from discontinued operations                                  (0.01)                             (0.02)                       (0.01)                         (0.38)                        (0.23)                 
                                           Net income per diluted common share                                $                1.41              $                2.01        $                0.88          $                6.16         $                6.80  
                                                                                                                                                                                                                                                                  
 Weighted average common shares outstanding (in millions):                                                                                                                                                                                                         
                                           Basic EPS                                                          579.2                              578.3                        456.2                          561.1                         455.5                  
                                           Diluted EPS                                                        585.6                              584.1                        458.5                          566.5                         459.1                  
                                                                                                                                                                                                                                                                  
 Dividends paid per common share                                                                               $                0.05              $                0.05        $                0.05          $                0.20         $                0.20  
                                                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                                  


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                                                             
 Table 3:  Consolidated Balance Sheets                                                                                                                                                                              
                                                                                                                                                                                                                   
                                                                                                                                                                                                                   
                                                                                                                                             December 31,            September 30,           December 31,          
 (Dollars in millions)(unaudited)                                                                                                             2012                    2012                    2011                  
                                                                                                                                                                                                                   
 Assets:                                                                                                                                                                                                            
 Cash and due from banks                                                                                                                      $             3,440     $             1,855     $             2,097   
 Interest-bearing deposits with banks                                                                                                         7,617                   3,860                   3,399                 
 Federal funds sold and securities purchased under agreements to resell                                                                       1                       254                     342                   
                                       Cash and cash equivalents                                                                             11,058                  5,969                   5,838                 
 Restricted cash for securitization investors                                                                                                 428                     760                     791                   
 Securities available for sale, at fair value                                                                                                 63,979                  61,464                  38,759                
 Loans held for investment:                                                                                                                                                                                         
                                       Unsecuritized loans held for investment                                                               163,341                 159,219                 88,242                
                                       Restricted loans for securitization investors                                                         42,548                  43,913                  47,650                
                                       Total loans held for investment                                                                       205,889                 203,132                 135,892               
                                       Less: Allowance for loan and lease losses                                                             (5,156)                 (5,154)                 (4,250)               
                                       Net loans held for investment                                                                         200,733                 197,978                 131,642               
 Loans held for sale, at lower-of-cost-or-fair-value                                                                                          201                     187                     201                   
 Premises and equipment, net                                                                                                                  3,587                   3,519                   2,748                 
 Interest receivable                                                                                                                          1,694                   1,614                   1,029                 
 Goodwill                                                                                                                                     13,904                  13,901                  13,592                
 Other                                                                                                                                        17,334                  16,597                  11,419                
                                       Total assets                                                                                          $         312,918       $         301,989       $         206,019     
                                                                                                                                                                                                                   
                                                                                                                                                                                                                   
 Liabilities:                                                                                                                                                                                                       
 Interest payable                                                                                                                             $                450    $                368    $                466  
 Customer deposits:                                                                                                                                                                                                 
                                       Non-interest bearing deposits                                                                         22,467                  20,767                  18,281                
                                       Interest-bearing deposits                                                                             190,018                 192,488                 109,945               
                                       Total customer deposits                                                                               212,485                 213,255                 128,226               
 Securitized debt obligations                                                                                                                 11,398                  12,686                  16,527                
 Other debt:                                                                                                                                                                                                        
                                       Federal funds purchased and securities loaned or sold under agreements to repurchase                  1,248                   967                     1,464                 
                                       Senior and subordinated notes                                                                         12,686                  11,756                  11,034                
                                       Other borrowings                                                                                      24,578                  12,968                  10,536                
                                       Total other debt                                                                                      38,512                  25,691                  23,034                
 Other liabilities                                                                                                                            9,574                   10,317                  8,100                 
                                       Total liabilities                                                                                     272,419                 262,317                 176,353               
                                                                                                                                                                                                                   
 Stockholders' equity:                                                                                                                                                                                              
 Preferred stock                                                                                                                              853                     853                     -                     
 Common stock                                                                                                                                 6                       6                       5                     
 Paid-in capital, net                                                                                                                         25,335                  25,265                  19,274                
 Retained earnings and accumulated other comprehensive income                                                                                 17,592                  16,835                  13,631                
 Treasury stock, at cost                                                                                                                      (3,287)                 (3,287)                 (3,244)               
                                       Total stockholders' equity                                                                            40,499                  39,672                  29,666                
                                       Total liabilities and stockholders' equity                                                            $         312,918       $         301,989       $         206,019     
                                                                                                                                                                                                                   


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 Table 4: Notes to Consolidated Financial Statements & Statistical Summary (Tables 1-3)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (1)        Certain prior period amounts have been reclassified to conform to the current period presentation.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (2)        Results for Q2 2012 and thereafter include the impact of the May 1, 2012 closing of the HSBC transaction, which resulted in the addition of approximately $28.2 billion in credit card receivables at closing.                                                                                                                                                                                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (3)        Results for Q1 2012 and thereafter include the impact of the February 17, 2012 acquisition of ING Direct, which resulted in the addition of loans of $40.4 billion, other assets of $53.9 billion and deposits of $84.4 billion at acquisition.                                                                                                                                                                                                                                                                                                                                                          
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (4)        We did not record a provision for mortgage representation and warranty losses in Q4 or Q3 2012. We recorded a provision for mortgage representation and warranty losses of $59 million in Q4 2011. The majority of the provision for representation and warranty losses is generally included net of tax in discontinued operations, with the remaining amount included pre-tax in non-interest income. The mortgage representation and warranty reserve decreased to $899 million as of December 31, 2012, from $919 million as of September 30, 2012, due to the settlement of claims in Q4 2012        
            totaling $20 million.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (5)        Includes a bargain purchase gain of $594 million recognized in earnings in Q1 2012 attributable to the February 17, 2012 acquisition of ING Direct.  Represents the excess of the fair value of the net assets acquired in the ING Direct acquisition as of the acquisition date of February 17, 2012 over the consideration transferred.                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (6)        Total net revenue was reduced by $318 million in Q4 2012, $185 million in Q3 2012 and $130 million in Q4 2011, for the estimated uncollectible amount of billed finance charges and fees. Premium amortization related to the ING Direct and HSBC U.S. card acquisitions reduced revenue by $124 million in Q4 2012 and $133 million in Q3 2012.                                                                                                                                                                                                                                                          
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (7)        Includes merger-related expenses, including transaction costs, attributable to acquisitions of $69 million in Q4 2012, $48 million in Q3 2012, and $27 million in Q4 2011. Also includes intangible amortization expense related to purchased credit card relationships ("PCCR") from the HSBC U.S. card acquisition of $122 million in Q4 2012 and $127 million in Q3 2012. Other asset and intangible amortization expense related to the ING Direct and HSBC U.S. Card acquisitions totaled $48 million in Q4 2012 and $42 million in Q3 2012.                                                         
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (8)        Dividends and undistributed earnings allocated to participating securities and EPS are computed independently for each period. Accordingly, the sum of each quarter may not agree to the year-to-date total.                                                                                                                                                                                                                                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (9)        Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See "Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information.                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (10)       See "Table 12: Notes to Loan and Business Segment Disclosures (Tables 6 -11)" for information on acquired loans accounted for based on estimated cash flows expected to be collected.                                                                                                                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (11)       Calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (12)       Calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (13)       Calculated based on annualized income from continuing operations, net of tax, for the period divided by average total assets for the period.                                                                                                                                                                                                                                                                                                                                                                                                                                                              
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (14)       Calculated based on annualized income from continuing operations, net of tax, for the period divided by average stockholders' equity for the period.                                                                                                                                                                                                                                                                                                                                                                                                                                                      
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (15)       Calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible common equity for the period. See "Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information.                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (16)       Calculated based on annualized non-interest expense for the period divided by average loans held for investment for the period.                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (17)       Calculated based on non-interest expense, excluding goodwill impairment charges, for the period divided by total net revenue for the period.                                                                                                                                                                                                                                                                                                                                                                                                                                                              
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (18)       Loans acquired as part of the CCB, ING Direct and HSBC U.S. card acquisitions classified as held for investment are included in the denominator used in calculating our reported credit quality metrics. We supplement certain reported credit quality metrics with metrics adjusted to exclude from the denominator acquired loans accounted for based on estimated expected cash flows to be collected (formerly SOP 03-3). See "Table 7: Loan Information and Performance Statistics (Excluding Acquired Loans)" for additional information.                                                           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (19)       Calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (20)       The 30+ day total delinquency rate as of the end of Q4 2012 will be provided in the Annual Report on Form 10-K for the year ended December 31, 2012 .                                                                                                                                                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (21)       Regulatory capital ratios as of the end of Q4 2012 are preliminary and therefore subject to change.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (22)       Tier 1 common ratio is a regulatory capital measure calculated based on Tier 1 common capital divided by risk-weighted assets. See "Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information.                                                                                                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (23)       Tier 1 risk-based capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets. See "Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information.                                                                                                                                                                                                                                                                                                                                        
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (24)       Total risk-based capital ratio is a regulatory capital measure calculated based on total risk-based capital divided by risk-weighted assets. See "Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information.                                                                                                                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (25)       TCE ratio is a non-GAAP measure calculated based on tangible common equity divided by tangible assets. See "Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information.                                                                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
 (26)       The previously reported TCE as of the end of Q3 2012 has been revised to exclude noncumulative perpetual preferred stock. See "Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information.                                                                                                                                                                                                                                                                                                                                                  


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                                                                                           
 Table 5:  Average Balances, Net Interest Income and Net Interest Margin                                                                                                                                                                                
                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                         
                                                      2012 Q4                                                                    2012 Q3                                                      2011 Q4                                                
                                                      Average              Interest Income/          Yield/                  Average               Interest Income/      Yield/       Average           Interest Income/      Yield/     
 (Dollars in millions)(unaudited)                      Balance              Expense                   Rate                    Balance               Expense               Rate         Balance           Expense               Rate       
 Interest-earning assets:                                                                                                                                                                                                                 
                       Cash equivalents and other     $    10,768          $       28                1.04    %               $      6,019          $       18            1.20    %    $      5,685      $       17            1.20    %  
                       Securities available for sale  64,174               361                       2.25                    57,928                335                   2.31         39,005            244                   2.50       
                       Loans held for investment      202,944              4,726                     9.31                    202,856               4,901                 9.66         131,581           3,440                 10.46      
 Total interest-earning assets                         $  277,886           $  5,115                  7.36    %               $  266,803            $  5,254              7.88    %    $  176,271        $  3,701              8.40    %  
                                                                                                                                                                                                                                         
 Interest-bearing liabilities:                                                                                                                                                                                                            
                       Interest-bearing deposits      $  192,122           $     348                 0.72    %               $  193,700            $     371             0.77    %    $  109,914        $     264             0.96    %  
                       Securitized debt obligations   12,119               58                        1.91                    13,331                64                    1.92         16,780            80                    1.91       
                       Senior and subordinated notes  11,528               85                        2.95                    11,035                85                    3.08         10,237            89                    3.48       
                       Other borrowings               20,542               96                        1.87                    12,085                88                    2.91         7,794             86                    4.41       
 Total interest-bearing liabilities                    $  236,311           $     587                 0.99    %               $  230,151            $     608             1.06    %    $  144,725        $     519             1.43    %  
 Net interest income/spread                                                 $  4,528                  6.37    %                                     $  4,646              6.82    %                      $  3,182              6.97    %  
 Impact of non-interest bearing funding                                                               0.15                                                                0.15                                                 0.25       
 Net interest margin                                                                                  6.52    %                                                           6.97    %                                            7.22    %  
                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                         


                                                                                                                                                                     
                       
 Year Ended  December 31,                                                                                                                                                          
                                                                                                                                                                                    
                                                      2012                                                            2011                                                   
                                                      Average           Interest Income/      Yield/              Average           Interest Income/      Yield/     
 (Dollars in millions)(unaudited)                      Balance           Expense               Rate                Balance           Expense               Rate       
 Interest-earning assets:                                                                                                                                             
                       Cash equivalents and other     $      9,740      $       98            1.01    %           $      7,328      $       76            1.04    %  
                       Investment securities          57,424            1,329                 2.31                39,513            1,137                 2.88       
                       Loans held for investment      187,915           17,537                9.33                128,424           13,774                10.73      
 Total interest-earning assets                         $  255,079        $18,964               7.43    %           $  175,265        $14,987               8.55    %  
                                                                                                                                                                     
 Interest-bearing liabilities:                                                                                                                                        
                       Interest-bearing deposits      $  183,314        $  1,403              0.77    %           $  109,644        $  1,187              1.08    %  
                       Securitized debt obligations   14,138            271                   1.92                20,715            422                   2.04       
                       Senior and subordinated notes  11,012            345                   3.13                9,244             300                   3.25       
                       Other borrowings               12,875            356                   2.77                8,063             337                   4.18       
 Total interest-bearing liabilities                    $  221,339        $  2,375              1.07    %           $  147,666        $  2,246              1.52    %  
 Net interest income/spread                                              $16,589               6.36    %                             $12,741               7.03    %  
 Impact of non-interest bearing funding                                                        0.14                                                        0.24       
 Net interest margin                                                                           6.50    %                                                   7.27    %  
                                                                                                                                                                     


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                     
 Table 6: Loan Information and Performance Statistics(1)(2)(3)                                                                                 
                                                                                                                                           
                                                          2012                               2012                   2011                   
 (Dollars in millions)(unaudited)                         Q4                                 Q3                     Q4                     
 Period-end Loans Held For Investment                                                                                                      
 Credit card:                                                                                                                              
 Domestic credit card                                     $           83,141                 $           80,621     $           56,609     
 International credit card                                8,614                              8,412                  8,466                  
 Total credit card                                        91,755                             89,033                 65,075                 
 Consumer banking:                                                                                                                         
 Automobile                                               27,123                             26,434                 21,779                 
 Home loan                                                44,100                             46,275                 10,433                 
 Retail banking                                           3,904                              4,029                  4,103                  
 Total consumer banking                                   75,127                             76,738                 36,315                 
 Commercial banking:(4)                                                                                                                    
 Commercial and multifamily real estate                   17,732                             16,963                 15,736                 
 Commercial and industrial                                19,892                             18,965                 17,088                 
 Total commercial lending                                 37,624                             35,928                 32,824                 
 Small-ticket commercial real estate                      1,196                              1,281                  1,503                  
 Total commercial banking                                 38,820                             37,209                 34,327                 
 Other loans                                              187                                152                    175                    
 Total                                                    $         205,889                  $         203,132      $         135,892      
                                                                                                                                           
 Average Loans Held For Investment                                                                                                         
 Credit card:                                                                                                                              
 Domestic credit card                                     $           80,718                 $           80,502     $           54,403     
 International credit card                                8,372                              8,154                  8,361                  
 Total credit card                                        89,090                             88,656                 62,764                 
 Consumer banking:                                                                                                                         
 Automobile                                               26,881                             25,923                 21,101                 
 Home loan                                                45,250                             47,262                 10,683                 
 Retail banking                                           3,967                              4,086                  4,007                  
 Total consumer banking                                   76,098                             77,271                 35,791                 
 Commercial banking:(4)                                                                                                                    
 Commercial and multifamily real estate                   17,005                             16,654                 14,920                 
 Commercial and industrial                                19,344                             18,817                 16,376                 
 Total commercial lending                                 36,349                             35,471                 31,296                 
 Small-ticket commercial real estate                      1,249                              1,296                  1,547                  
 Total commercial banking                                 37,598                             36,767                 32,843                 
 Other loans                                              158                                162                    183                    
 Total                                                    $         202,944                  $         202,856      $         131,581      
                                                                                                                                           
 Net Charge-off Rates(5)                                                                                                                   
 Credit card:                                                                                                                              
 Domestic credit card                                     4.35                %              3.04                %  4.07                %  
 International credit card(8)                             3.99                               4.95                   5.77                   
 Total credit card                                        4.32                               3.22                   4.30                   
 Consumer Banking:                                                                                                                         
 Automobile                                               2.24                               1.79                   2.07                   
 Home loan                                                (0.06)                             0.28                   0.90                   
 Retail banking                                           2.45                               1.20                   1.44                   
 Total consumer banking                                   0.88                               0.83                   1.65                   
 Commercial banking:(4)                                                                                                                    
 Commercial and multifamily real estate                   (0.08)                             (0.05)                 0.75                   
 Commercial and industrial                                0.13                               -                      0.21                   
 Total commercial lending                                 0.03                               (0.03)                 0.47                   
 Small-ticket commercial real estate                      2.02                               0.79                   3.73                   
 Total commercial banking                                 0.10                               -                      0.62                   
 Other loans                                              24.23                              30.11                  24.08                  
 Total                                                    2.26                %              1.75                %  2.69                %  
                                                                                                                                           
 30+ Day Performing Delinquency Rates(5)                                                                                                   
 Credit card:(7)                                                                                                                           
 Domestic credit card                                     3.61                %              3.52                %  3.66                %  
 International credit card                                3.58                               4.92                   5.18                   
 Total credit card                                        3.61                %              3.65                %  3.86                %  
 Consumer Banking:                                                                                                                         
 Automobile                                               7.00                %              6.12                %  6.88                %  
 Home loan                                                0.13                               0.15                   0.89                   
 Retail banking                                           0.76                               0.73                   0.83                   
 Total consumer banking                                   2.65                %              2.23                %  4.47                %  
                                                                                                                                           
 Nonperforming Asset Rates(5)(6)                                                                                                           
 Credit card:(7)                                                                                                                           
 International credit card                                1.16                %              -                   %  -                   %  
 Total credit card                                        0.11                %              -                   %  -                   %  
 Consumer banking:                                                                                                                         
 Automobile                                               0.63                %              0.52                %  0.58                %  
 Home loan                                                1.00                               0.98                   4.58                   
 Retail banking                                           1.85                               2.25                   2.50                   
 Total consumer banking                                   0.91                %              0.89                %  1.94                %  
 Commercial banking:(4)                                                                                                                    
 Commercial and multifamily real estate                   0.82                %              1.04                %  1.40                %  
 Commercial and industrial                                0.72                               0.68                   0.80                   
 Total commercial lending                                 0.77                %              0.85                %  1.09                %  
 Small-ticket commercial real estate                      0.97                               1.49                   2.86                   
 Total commercial banking                                 0.77                %              0.87                %  1.17                %  
                                                                                                                                           


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                 
 Table 7: Loan Information and Performance Statistics (Excluding Acquired Loans)(1)(2)(3)(5)                                                                  
                                                                                                                                                       
                                                                                  2012                   2012                   2011                   
 (Dollars in millions)(unaudited)                                                 Q4                     Q3                     Q4                     
 Period-end Loans Held For Investment (Excluding Acquired Loans)                                                                                       
 Credit card:                                                                                                                                          
 Domestic credit card                                                             $           82,853     $           80,250     $           56,609     
 International credit card                                                        8,614                  8,412                  8,466                  
 Total credit card                                                                91,467                 88,662                 65,075                 
 Consumer banking:                                                                                                                                     
 Automobile                                                                       27,106                 26,411                 21,732                 
 Home loan                                                                        7,697                  7,719                  6,321                  
 Retail banking                                                                   3,870                  3,990                  4,058                  
 Total consumer banking                                                           38,673                 38,120                 32,111                 
 Commercial banking:(4)                                                                                                                                
 Commercial and multifamily real estate                                           17,605                 16,800                 15,573                 
 Commercial and industrial                                                        19,660                 18,729                 16,770                 
 Total commercial lending                                                         37,265                 35,529                 32,343                 
 Small-ticket commercial real estate                                              1,196                  1,281                  1,503                  
 Total commercial banking                                                         38,461                 36,810                 33,846                 
 Other loans                                                                      154                    152                    175                    
 Total                                                                            $         168,755      $         163,744      $         131,207      
                                                                                                                                                       
 Average Loans Held For Investment (Excluding Acquired Loans)                                                                                          
 Credit card:                                                                                                                                          
 Domestic credit card                                                             $           80,407     $           80,079     $           54,403     
 International credit card                                                        8,372                  8,154                  8,361                  
 Total credit card                                                                88,779                 88,233                 62,764                 
 Consumer banking:                                                                                                                                     
 Automobile                                                                       26,861                 25,897                 21,049                 
 Home loan                                                                        8,092                  7,996                  6,483                  
 Retail banking                                                                   3,931                  4,046                  3,962                  
 Total consumer banking                                                           38,884                 37,939                 31,494                 
 Commercial banking:(4)                                                                                                                                
 Commercial and multifamily real estate                                           16,871                 16,489                 14,757                 
 Commercial and industrial                                                        19,115                 18,579                 16,055                 
 Total commercial lending                                                         35,986                 35,068                 30,812                 
 Small-ticket commercial real estate                                              1,249                  1,296                  1,547                  
 Total commercial banking                                                         37,235                 36,364                 32,359                 
 Other loans                                                                      147                    162                    183                    
 Total                                                                            $         165,045      $         162,698      $         126,800      
                                                                                                                                                       
 Net Charge-off Rates (Excluding Acquired Loans)                                                                                                       
 Credit card:                                                                                                                                          
 Domestic credit card                                                             4.37                %  3.06                %  4.07                %  
 International credit card(8)                                                     3.99                   4.95                   5.77                   
 Total credit card                                                                4.33                   3.23                   4.30                   
 Consumer Banking:                                                                                                                                     
 Automobile                                                                       2.24                   1.79                   2.07                   
 Home loan                                                                        (0.33)                 1.65                   1.48                   
 Retail banking                                                                   2.48                   1.22                   1.46                   
 Total consumer banking                                                           1.73                   1.70                   1.87                   
 Commercial banking:(4)                                                                                                                                
 Commercial and multifamily real estate                                           (0.08)                 (0.05)                 0.76                   
 Commercial and industrial                                                        0.13                   -                      0.22                   
 Total commercial lending                                                         0.03                   (0.03)                 0.48                   
 Small-ticket commercial real estate                                              2.02                   0.79                   3.73                   
 Total commercial banking                                                         0.10                   -                      0.63                   
 Other loans                                                                      26.05                  30.11                  24.08                  
 Total                                                                            2.78                %  2.18                %  2.79                %  
                                                                                                                                                       
 30+ Day Performing Delinquency Rates (Excluding Acquired Loans)                                                                                       
 Credit card:(7)                                                                                                                                       
 Domestic credit card                                                             3.62                %  3.53                %  3.66                %  
 International credit card                                                        3.58                   4.92                   5.18                   
 Total credit card                                                                3.62                %  3.67                %  3.86                %  
 Consumer Banking:                                                                                                                                     
 Automobile                                                                       7.01                %  6.12                %  6.90                %  
 Home loan                                                                        0.77                   0.89                   1.47                   
 Retail banking                                                                   0.77                   0.74                   0.84                   
 Total consumer banking                                                           5.14                %  4.50                %  5.06                %  
                                                                                                                                                       
 Nonperforming Asset Rates (Excluding Acquired Loans)(5)(6)                                                                                            
 Credit card:(7)                                                                                                                                       
 International credit card                                                        1.16                %  -                   %  -                   %  
 Total credit card                                                                0.11                %  -                   %  -                   %  
 Consumer banking:                                                                                                                                     
 Automobile                                                                       0.63                %  0.52                %  0.58                %  
 Home loan                                                                        5.69                   5.85                   7.55                   
 Retail banking                                                                   1.86                   2.27                   2.52                   
 Total consumer banking                                                           1.76                %  1.78                %  2.20                %  
 Commercial banking:(4)                                                                                                                                
 Commercial and multifamily real estate                                           0.83                %  1.05                %  1.42                %  
 Commercial and industrial                                                        0.72                   0.69                   0.81                   
 Total commercial lending                                                         0.77                   0.86                   1.10                   
 Small-ticket commercial real estate                                              0.97                   1.49                   2.86                   
 Total commercial banking                                                         0.78                %  0.88                %  1.18                %  
                                                                                                                                                       


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                  
 Table 8:  Financial & Statistical Summary-Credit Card Business(2)                                                                                                           
                                                                                                                                                                        
                                                                        2012                               2012                               2011                      
 (Dollars in millions) (unaudited)                                      Q4                                 Q3                                 Q4                        
 Credit Card                                                                                                                                                            
 Earnings:                                                                                                                                                              
 Net interest income                                                    $            2,849                 $            2,991                 $            1,949        
 Non-interest income                                                    883                                826                                638                       
 Total net revenue                                                      3,732                              3,817                              2,587                     
 Provision for credit losses                                            1,000                              892                                600                       
 Non-interest expense                                                   1,933                              1,790                              1,431                     
 Income (loss) from continuing operations before taxes                  799                                1,135                              556                       
 Income tax provision (benefit)                                         279                                394                                203                       
 Income (loss) from continuing operations, net of tax                   $               520                $               741                $               353       
                                                                                                                                                                        
 Selected performance metrics:                                                                                                                                          
 Period-end loans held for investment                                   $           91,755                 $           89,033                 $           65,075        
 Average loans held for investment                                      89,090                             88,656                             62,764                    
 Average yield on loans held for investment                             14.33                 %            15.03                 %            14.12                  %  
 Total net revenue margin                                               16.76                              17.22                              16.49                     
 Net charge-off rate(5)(8)                                              4.32                               3.22                               4.30                      
 30+ day delinquency rate(5)                                            3.61                               3.65                               3.86                      
 Nonperforming loan rate(5)(7)                                          0.11                               -                                  -                         
 Purchase volume(9)                                                     $           52,853                 $           48,020                 $           38,179        
                                                                                                                                                                        
 Domestic Card                                                                                                                                                          
 Earnings:                                                                                                                                                              
 Net interest income                                                    $            2,583                 $            2,715                 $            1,706        
 Non-interest income                                                    798                                722                                613                       
 Total net revenue                                                      3,381                              3,437                              2,319                     
 Provision for credit losses                                            $               911                811                                519                       
 Non-interest expense                                                   1,727                              1,584                              1,183                     
 Income (loss) from continuing operations before taxes                  743                                1,042                              617                       
 Income tax provision (benefit)                                         263                                369                                222                       
 Income (loss) from continuing operations, net of tax                   $               480                $               673                $               395       
                                                                                                                                                                        
 Selected performance metrics:                                                                                                                                          
 Period-end loans held for investment                                   $           83,141                 $           80,621                 $           56,609        
 Average loans held for investment                                      80,718                             80,502                             54,403                    
 Average yield on loans held for investment                             14.20                 %            14.88                 %            14.05                  %  
 Total net revenue margin                                               16.75                              17.08                              17.05                     
 Net charge-off rate(5)                                                 4.35                               3.04                               4.07                      
 30+ day delinquency rate(5)                                            3.61                               3.52                               3.66                      
 Purchase volume(9)                                                     $           48,918                 $           44,552                 $           34,586        
                                                                                                                                                                        
 International Card                                                                                                                                                     
 Earnings:                                                                                                                                                              
 Net interest income                                                    $               266                $               276                $               243       
 Non-interest income                                                    85                                 104                                25                        
 Total net revenue                                                      351                                380                                268                       
 Provision for credit losses                                            89                                 81                                 81                        
 Non-interest expense                                                   206                                206                                248                       
 Income (loss) from continuing operations before taxes                  56                                 93                                 (61)                      
 Income tax provision (benefit)                                         16                                 25                                 (19)                      
 Income (loss) from continuing operations, net of tax                   $                 40               $                 68               $                (42)     
                                                                                                                                                                        
 Selected performance metrics:                                                                                                                                          
 Period-end loans held for investment                                   $            8,614                 $            8,412                 $            8,466        
 Average loans held for investment                                      8,372                              8,154                              8,361                     
 Average yield on loans held for investment                             15.59                 %            16.47                 %            14.57                  %  
 Total net revenue margin                                               16.77                              18.64                              12.82                     
 Net charge-off rate(8)                                                 3.99                               4.95                               5.77                      
 30+ day delinquency rate                                               3.58                               4.92                               5.18                      
 Nonperforming loan rate(7)                                             1.16                               -                                  -                         
 Purchase volume(9)                                                     $            3,935                 $            3,468                 $            3,593        
                                                                                                                                                                        


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                      
 Table 9:  Financial & Statistical Summary-Consumer Banking Business(3)                                                                                                           
                                                                                                                                                                           
                                                                                2012                             2012                             2011                     
 (Dollars in millions) (unaudited)                                               Q4                               Q3                               Q4                       
 Consumer Banking                                                                                                                                                           
 Earnings:                                                                                                                                                                  
                    Net interest income                                         $            1,503               $            1,501               $            1,105       
                    Non-interest income                                         161                              260                              152                      
                    Total net revenue                                           1,664                            1,761                            1,257                    
                    Provision for credit losses                                 169                              202                              180                      
                    Non-interest expense                                        992                              977                              893                      
                    Income from continuing operations before taxes              503                              582                              184                      
                    Income tax provision                                        178                              206                              67                       
                    Income from continuing operations, net of tax               $               325              $               376              $               117      
                                                                                                                                                                           
 Selected performance metrics:                                                                                                                                              
                    Period-end loans held for investment                        $           75,127               $           76,738               $           36,315       
                    Average loans held for investment                           76,098                           77,271                           35,791                   
                    Average yield on loans held for investment                  5.94                  %          6.05                  %          9.46                  %  
                    Auto loan originations                                      $            3,479               $            3,905               $            3,586       
                    Period-end deposits                                         172,396                          173,100                          88,540                   
                    Average deposits                                            172,654                          173,334                          88,390                   
                    Deposit interest expense rate                               0.68                  %          0.71                  %          0.84                  %  
                    Core deposit intangible amortization                        $                 39             $                 41             $                 31     
                    Net charge-off rate(5)                                      0.88                  %          0.83                  %          1.65                  %  
                    30+ day performing delinquency rate(5)                      2.65                             2.23                             4.47                     
                    30+ day delinquency rate(5)(10)                             **                               2.91                             5.99                     
                    Nonperforming loan rate(5)(10)                              0.85                             0.84                             1.79                     
                    Nonperforming asset rate(5)(6)                              0.91                             0.89                             1.94                     
                    Period-end loans serviced for others                        $           15,333               $           15,659               $           17,998       
                                                                                                                                                                           


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                                  
 Table 10:  Financial & Statistical Summary-Commercial Banking Business(3)(4)                                                                                                                 
                                                                                                                                                                                       
                                                                                       2012                               2012                               2011                      
 (Dollars in millions) (unaudited)                                                      Q4                                 Q3                                 Q4                        
 Commercial Banking                                                                                                                                                                     
 Earnings:                                                                                                                                                                              
                    Net interest income                                                $               450                $               432                $               425       
                    Non-interest income                                                86                                 87                                 87                        
                    Total net revenue(11)                                              536                                519                                512                       
                    Provision for credit losses                                        (20)                               (87)                               76                        
                    Non-interest expense                                               294                                253                                254                       
                    Income from continuing operations before taxes                     262                                353                                182                       
                    Income tax provision                                               93                                 125                                65                        
                    Income from continuing operations, net of tax                      $               169                $               228                $               117       
                                                                                                                                                                                       
 Selected performance metrics:                                                                                                                                                          
                    Period-end loans held for investment                               $           38,820                 $           37,209                 $           34,327        
                    Average loans held for investment                                  37,598                             36,767                             32,843                    
                    Average yield on loans held for investment                         4.15                   %           4.14                   %           4.70                   %  
                    Period-end deposits                                                $           29,866                 $           28,670                 $           26,683        
                    Average deposits                                                   29,476                             28,063                             26,185                    
                    Deposit interest expense rate                                      0.28                   %           0.31                   %           0.42                   %  
                    Core deposit intangible amortization                               $                   8              $                   8              $                   9     
                    Net charge-off rate(5)                                             0.10                   %           -                      %           0.62                   %  
                    Nonperforming loan rate(5)                                         0.73                               0.82                               1.08                      
                    Nonperforming asset rate  (5)(6)                                   0.77                               0.87                               1.17                      
                                                                                                                                                                                       
 Risk category:(12)                                                                                                                                                                     
                    Noncriticized                                                      $           36,839                 $           35,112                 $           31,617        
                    Criticized performing                                              1,340                              1,394                              1,857                     
                    Criticized nonperforming                                           282                                305                                372                       
                    Total risk-rated loans                                             38,461                             36,811                             33,846                    
                    Acquired commercial loans                                          359                                398                                481                       
                    Total commercial loans                                             $           38,820                 $           37,209                 $           34,327        
                                                                                                                                                                                       
                    % of period-end held for investment commercial loans:                                                                                                              
                    Noncriticized                                                      94.9                   %           94.4                   %           92.1                   %  
                    Criticized performing                                              3.5                                3.7                                5.4                       
                    Criticized nonperforming                                           0.7                                0.8                                1.1                       
                    Total risk-rated loans                                             99.1                               98.9                               98.6                      
                    Acquired commercial loans                                          0.9                                1.1                                1.4                       
                    Total commercial loans                                             100.0                  %           100.0                  %           100.0                  %  
                                                                                                                                                                                       


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                          
 Table 11:  Financial & Statistical Summary-Other and Total(2)(3)                                                                                                                   
                                                                                                                                                                               
                                                                                        2012                                   2012                    2011                    
 (Dollars in millions) (unaudited)                                                       Q4                                     Q3                      Q4                      
 Other  (4)                                                                                                                                                                     
 Earnings:                                                                                                                                                                      
                    Net interest expense                                                $                  (274)               $              (278)    $                (297)  
                    Non-interest income                                                 (34)                                   (37)                    (9)                     
                    Total net revenue                                                   (308)                                  (315)                   (306)                   
                    Provision for credit losses                                         2                                      7                       5                       
                    Non-interest expense                                                36                                     25                      40                      
                    Income (loss) from continuing operations before taxes               (346)                                  (347)                   (351)                   
                    Income tax benefit                                                  (180)                                  (190)                   (175)                   
                    Income (loss) from continuing operations, net of tax                $                  (166)               $              (157)    $                (176)  
                                                                                                                                                                               
 Selected performance metrics:                                                                                                                                                  
                    Period-end loans held for investment                                $                   187                $               152     $                 175   
                    Average loans held for investment                                   158                                    162                     183                     
                    Period-end deposits                                                 10,223                                 11,485                  13,003                  
                    Average deposits                                                    11,364                                 11,926                  13,875                  
                                                                                                                                                                               
 Total                                                                                                                                                                          
 Earnings:                                                                                                                                                                      
                    Net interest income                                                 $                4,528                 $            4,646      $              3,182    
                    Non-interest income                                                 1,096                                  1,136                   868                     
                    Total net revenue                                                   5,624                                  5,782                   4,050                   
                    Provision for credit losses                                         1,151                                  1,014                   861                     
                    Non-interest expense                                                3,255                                  3,045                   2,618                   
                    Income from continuing operations before taxes                      1,218                                  1,723                   571                     
                    Income tax provision                                                370                                    535                     160                     
                    Income from continuing operations, net of tax                       $                   848                $            1,188      $                 411   
                                                                                                                                                                               
 Selected performance metrics:                                                                                                                                                  
                    Period-end loans held for investment                                $            205,889                   $         203,132       $           135,892     
                    Average loans held for investment                                   202,944                                202,856                 131,581                 
                    Period-end deposits                                                 212,485                                213,255                 128,226                 
                    Average deposits                                                    213,494                                213,323                 128,450                 
                                                                                                                                                                               


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
 Table 12:  Notes to Loan and Business Segment Disclosures (Tables 6 - 11)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (1)       Certain prior period amounts have been reclassified to conform to the current period presentation.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (2)       Results for Q2 2012 and thereafter include the impact of the May 1, 2012 closing of the HSBC transaction, which resulted in the addition of approximately $28.2 billion in credit card receivables at closing.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (3)       Results for Q1 2012 and thereafter include the impact of the February 17, 2012 acquisition of ING Direct, which resulted in the addition of loans of $40.4 billion, other assets of $53.9 billion and deposits of $84.4 billion at acquisition.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (4)       In Q1 2012, we re-aligned the products within our Commercial Banking segment to reflect the business operations by product rather than by customer type. As a result of this re-alignment, we now report three product categories: commercial and multifamily real estate, commercial and industrial loans and small-ticket commercial real estate. Middle market and specialty lending related products are included in commercial and industrial loans. All tax-related affordable housing investments, some of which were previously included in the "Other" segment, are now included in the commercial and multifamily real estate category of our Commercial Banking segment. Prior period amounts have been recast to conform to the       
           current period presentation.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (5)       Loans acquired as part of the CCB, ING Direct and HSBC U.S. card acquisitions are included in the denominator used in calculating the credit quality metrics presented in Tables 6, 8, 9, and 10. These metrics, adjusted to exclude from the denominator acquired loans accounted for based on estimated cash flows expected to be collected over the life of the loans (formerly SOP 03-3), are presented in Table 7. The table below presents amounts related to these acquired loans.                                                                                                                                                                                                                                                         
                                                                                                                                                                                   2012                                                                                                            2012                                                                                                            2011                                                                                                                                                                                                                                                                                                                          
           (Dollars in millions) (unaudited)                                                                                                                                        Q4                                                                                                              Q3                                                                                                              Q4                                                                                                                                                                                                                                                                                                                            
           Acquired loans accounted for under SOP 03-3:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                                                   Period-end unpaid principal balance                                                                             $       38,477                                                                                                  $       40,749                                                                                                  $     5,751                                                                                                                                                                                                                                                                                                                   
                                                                   Period-end loans held for investment                                                                            37,134                                                                                                          39,388                                                                                                          4,685                                                                                                                                                                                                                                                                                                                         
                                                                   Average loans held for investment                                                                               37,899                                                                                                          40,158                                                                                                          4,781                                                                                                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (6)       Nonperforming assets consist of nonperforming loans, real estate owned ("REO") and other foreclosed assets. The nonperforming asset ratios are calculated based on nonperforming assets for each category divided by the combined period-end total of loans held for investment, REO and other foreclosed assets for each respective category.                                                                                                                                                                                                                                                                                                                                                                                                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (7)       As permitted by regulatory guidance, our policy is generally to exempt delinquent credit card loans from being classified as nonperforming. We continue to accrue finance charges and fees on the substantial majority of our credit card loans until the loan is charged off, typically when the account becomes 180 days past due. Effective November 2012, we began classifying UK loans as nonperforming when the account becomes 120 days past due.                                                                                                                                                                                                                                                                                          
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (8)       The charge-off rate for UK card was impacted by two events in the quarter:  i. In November 2012 we began charging off delinquent UK loans for which revolving privileges have been revoked as part of a loan workout when the account becomes 120 past due. We previously charged off such loans in the period the account became 180 days past due. Our revised charge-off policy for these loans is consistent with our charge-off practice for installment loans. As a result of this change, we recorded a cumulative charge-off adjustment which resulted in elevated International Card charge-offs for the month.   ii. December 2012 included the impact of excess recoveries due to a high-volume of debt sales.                         
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
 (9)       Includes credit card purchase transactions net of returns. Excludes cash advance transactions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (10)      The 30+ day total delinquency rate as of the end of Q4 2012 will be provided in our Annual Report on Form 10-K for the year ended December 31, 2012.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (11)      Because some of our tax-related commercial investments generate tax-exempt income or tax credits, we make certain reclassifications within our Commercial Banking business results to present revenues on a taxable-equivalent basis, calculated assuming an effective tax rate approximately equal to our federal statutory tax rate of 35%.                                                                                                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 (12)      Criticized exposures correspond to the "Special Mention," "Substandard" and "Doubtful" asset categories defined by bank regulatory authorities.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 


 CAPITAL ONE FINANCIAL CORPORATION (COF)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 In addition to disclosing required regulatory capital measures, we also report certain non-GAAP capital measures that management uses in assessing its capital adequacy. These non-GAAP measures include average tangible common equity, tangible common equity ("TCE") and TCE ratio. The table below provides the details of the calculation of our regulatory capital and non-GAAP capital measures. While our non-GAAP capital measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled                  
 measures reported by other companies.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                                                                                                                                                                         2012                                                                                                            2012                                                                                                                                                  2011                                                                                                                                                                                    
 (Dollars in millions)(unaudited)                                                                                                                                         Q4                                                                                                              Q3                                                                                                                                                    Q4                                                                                                                                                                                      
 Average Equity to Non-GAAP Average Tangible Common Equity                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
 Average total stockholders' equity                                                                                                                                       $     40,212                                                                                                    $     38,535                                                                                                                                          $     29,698                                                                                                                                                                            
 Less:  Average intangible assets(1)                                                                                                                                      (16,340)                                                                                                        (16,408)                                                                                                                                              (13,935)                                                                                                                                                                                
 Noncumulative perpetual preferred stock(2)                                                                                                                               (853)                                                                                                           (456)                                                                                                                                                 -                                                                                                                                                                                       
 Average tangible common equity(3)                                                                                                                                        $     23,019                                                                                                    $     21,671                                                                                                                                          $     15,763                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 Stockholders' Equity to Non-GAAP Tangible Common Equity                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
 Total stockholders' equity                                                                                                                                               $     40,499                                                                                                    $     39,672                                                                                                                                          $     29,666                                                                                                                                                                            
 Less:  Intangible assets(1)                                                                                                                                              (16,224)                                                                                                        (16,323)                                                                                                                                              (13,908)                                                                                                                                                                                
 Noncumulative perpetual preferred stock(2)                                                                                                                               (853)                                                                                                           (853)                                                                                                                                                 -                                                                                                                                                                                       
 Tangible common equity(3)                                                                                                                                                $     23,422                                                                                                    $     22,496                                                                                                                                          $     15,758                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 Total Assets to Tangible Assets                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
 Total assets                                                                                                                                                             $    312,918                                                                                                    $    301,989                                                                                                                                          $    206,019                                                                                                                                                                            
 Less:  Assets from discontinued operations                                                                                                                               (309)                                                                                                           (309)                                                                                                                                                 (305)                                                                                                                                                                                   
 Total assets from continuing operations                                                                                                                                  312,609                                                                                                         301,680                                                                                                                                               205,714                                                                                                                                                                                 
 Less:  Intangible assets(1)                                                                                                                                              (16,224)                                                                                                        (16,323)                                                                                                                                              (13,908)                                                                                                                                                                                
 Tangible assets                                                                                                                                                          $    296,385                                                                                                    $    285,357                                                                                                                                          $    191,806                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 Non-GAAP TCE Ratio                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
 Tangible common equity(3)                                                                                                                                                $     23,422                                                                                                    $     22,496                                                                                                                                          $     15,758                                                                                                                                                                            
 Tangible assets                                                                                                                                                          296,385                                                                                                         285,357                                                                                                                                               191,806                                                                                                                                                                                 
 TCE ratio(3)                                                                                                                                                             7.9                                                     %                                                       7.9                                 %                                                                                                                 8.2                                                      %                                                                                                                              
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 Regulatory Capital Ratios(4)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
 Total stockholders' equity                                                                                                                                               $     40,499                                                                                                    $     39,672                                                                                                                                          $     29,666                                                                                                                                                                            
 Less:  Net unrealized (gains) losses on AFS securities recorded in AOCI(5)                                                                                               (712)                                                                                                           (752)                                                                                                                                                 (289)                                                                                                                                                                                   
                                                         Net (gains) losses on cash flow hedges recorded in                                                              2                                                                                                               (6)                                                                                                                                                   71                                                                                                                                                                                      
                                                         AOCI(5)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                                                         Disallowed goodwill and other intangible assets                                                                 (14,428)                                                                                                        (14,497)                                                                                                                                              (13,855)                                                                                                                                                                                
                                                         Disallowed deferred tax assets                                                                                  -                                                                                                               (221)                                                                                                                                                 (534)                                                                                                                                                                                   
                                                         Noncumulative perpetual preferred stock(2)                                                                      (853)                                                                                                           (853)                                                                                                                                                 -                                                                                                                                                                                       
                                                         Other                                                                                                           (12)                                                                                                            (12)                                                                                                                                                  (2)                                                                                                                                                                                     
 Tier 1 common capital                                                                                                                                                    24,496                                                                                                          23,331                                                                                                                                                15,057                                                                                                                                                                                  
 Plus:   Noncumulative perpetual preferred stock(2)                                                                                                                       853                                                                                                             853                                                                                                                                                   -                                                                                                                                                                                       
                                                         Tier 1 restricted core capital items(6)                                                                         2                                                                                                               3,636                                                                                                                                                 3,635                                                                                                                                                                                   
 Tier 1 capital                                                                                                                                                           25,351                                                                                                          27,820                                                                                                                                                18,692                                                                                                                                                                                  
 Plus:   Long-term debt qualifying as Tier 2 capital                                                                                                                      2,119                                                                                                           2,119                                                                                                                                                 2,438                                                                                                                                                                                   
                                                         Qualifying allowance for loan and lease losses                                                                  2,819                                                                                                           2,767                                                                                                                                                 1,979                                                                                                                                                                                   
                                                         Other Tier 2 components                                                                                         13                                                                                                              17                                                                                                                                                    23                                                                                                                                                                                      
 Tier 2 capital                                                                                                                                                           4,951                                                                                                           4,903                                                                                                                                                 4,440                                                                                                                                                                                   
 Total risk-based capital(7)                                                                                                                                              $     30,302                                                                                                    $     32,723                                                                                                                                          $     23,132                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 Risk-weighted assets(8)                                                                                                                                                  $    222,546                                                                                                    $    218,390                                                                                                                                          $    155,657                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 Tier 1 common ratio(9)                                                                                                                                                   11.0                                                    %                                                       10.7                                %                                                                                                                 9.7                                                      %                                                                                                                              
 Tier 1 risk-based capital ratio(10)                                                                                                                                      11.4                                                                                                            12.7                                                                                                                                                  12.0                                                                                                                                                                                    
 Total risk-based capital ratio(11)                                                                                                                                       13.6                                                                                                            15.0                                                                                                                                                  14.9                                                                                                                                                                                    
 ___________________                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 (1)                                                     Includes impact from related deferred taxes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
 (2)                                                     Noncumulative perpetual preferred stock qualifies for Tier 1 capital; however, it is not includable in Tier 1 common capital.                                                                                                                                                                                                                                                                                                                                                                                                                                                        
 (3)                                                     TCE ratio calculated based on tangible common equity divided by tangible assets.  The previously reported TCE as of the end of Q3 2012 has been revised to exclude noncumulative perpetual preferred stock.                                                                                                                                                                                                                                                                                                                                                                          
 (4)                                                     Regulatory capital ratios as of the end of Q4 2012 are preliminary and therefore subject to change.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
 (5)                                                     Amounts presented are net of tax.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
 (6)                                                     Consists primarily of trust preferred securities.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
 (7)                                                     Total risk-based capital equals the sum of Tier 1 capital and Tier 2 capital.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
 (8)                                                     Calculated based on prescribed regulatory guidelines.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
 (9)                                                     Tier 1 common ratio is a regulatory measure calculated based on Tier 1 common capital divided by risk-weighted assets.                                                                                                                                                                                                                                                                                                                                                                                                                                                               
 (10)                                                    Tier 1 risk-based capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighed assets.                                                                                                                                                                                                                                                                                                                                                                                                                                                   
 (11)                                                    Total risk-based capital ratio is a regulatory capital measure calculated based on total risk-based capital divided by risk-weighed assets.                                                                                                                                                                                                                                                                                                                                                                                                                                                                         


SOURCE  Capital One Financial Corporation


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