Boeing to address compensation after Dreamliner back in air: executive

BANGALORE Thu Feb 7, 2013 12:50am EST

Related Topics

BANGALORE (Reuters) - Boeing Co (BA.N) will address compensation claims from customers of its 787 Dreamliner jets after the grounded aircraft are back in service, the company's vice-president for sales in Asia Pacific and India said on Thursday.

"The focus is to get the airplane back, then we will deal with that issue (of compensation) like we dealt with all these deliveries that are happening," Dinesh Keskar told Reuters on the sidelines of an air show in the southern Indian city of Bangalore.

"We will deal with that in closed rooms and with customers."

Boeing's 50 Dreamliners in service have been grounded since mid-January following two incidents involving battery problems. A U.S. investigation into the issues is "weeks away" from completion, its head said this week.

Indian national carrier Air India AIN.UL has six Dreamliners and has ordered 21 more. The airline could seek compensation from Boeing for the jet's glitches, India's aviation minister said last month.

The Dreamliner's launch customer All Nippon Airways Co Ltd (9202.T), which has the biggest fleet of the 250-seat planes, has said it will seek compensation from Boeing once the amount of damages is clearer. Japan Airlines Co Ltd (9201.T) has also said it will talk to Boeing about compensation, predicting this week that the 787's grounding would cost it nearly $8 million in lost earnings through March.

(Reporting by Anurag Kotoky; Writing by Henry Foy; Editing by Ian Geoghegan)

FILED UNDER:
We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/
Comments (1)
Harry079 wrote:
“We will deal with that in closed rooms and with customers.”

These planes will not likely fly again until after the first quarter is over.

Mr. Dinesh Keskar may need to be reminded that Boeing is a Publically Owned Company and any money paid for compensation to customers will need to be reported in it’s quarterly statements.

The Backroom Battery is what got them into trouble in the first place.

Feb 07, 2013 5:44pm EST  --  Report as abuse
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.