Hawaiian Waives Change Fees for Travel Affected by Winter Storm Nemo

Thu Feb 7, 2013 11:54pm EST

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Customers Advised to Check Website for Schedule Updates

HONOLULU,  Feb. 7, 2013  /PRNewswire/ -- Hawaiian Airlines has announced that it
will waive reservation change fees and differences in fares for customers who
need to change their travel plans because of  Winter Storm Nemo.

(Logo:  http://photos.prnewswire.com/prnh/20040827/LAF044LOGO)

Effective immediately, customers holding tickets issued on or before  Wednesday,
February 6, 2013  for travel on Hawaiian this  Friday, February 8, and 
Saturday, February 9, between the U.S. East Coast (including travel connecting
in the U.S. East Coast) and Hawai'i, will be permitted to change their
reservations without charge to flights departing on or before  Tuesday, February
12, 2013.  

All change fees and applicable difference in fares will be waived provided that
changes are made prior to the departure time of the originally scheduled flight
and are made in the same class of service (i.e., Coach to Coach or First to
First), based on seat availability and subject to the restrictions noted above. 

Flight changes must be made by Hawaiian's personnel in its reservations
department or at the airport. Normal refund rules will apply. Customers needing
assistance should call Hawaiian's reservations department at the toll-free
number 1-800-367-5320.  

Hawaiian's Flight 50 from  Honolulu  to JFK on  February 8  and Flight 51 from
JFK to  Honolulu  on  February 9  are currently expected to operate on schedule.
However, the departure times for both flights may change, depending on the
weather conditions resulting from  Winter Storm Nemo. Customers holding tickets
for these two flights are advised to check Hawaiian's website, 
www.HawaiianAir.com, for any updates before leaving for the airport.  

About Hawaiian Airlines
Hawaiian has led all U.S. carriers in on-time performance for each of the past
eight years (2004-2011) as reported by the U.S. Department of Transportation.
Consumer surveys by  Condé Nast Traveler,  Travel + Leisure  and  Zagat  have
all ranked Hawaiian the highest of all domestic airlines serving Hawai'i.  

Now in its 84th  year of continuous service, Hawaiian is Hawai'i's biggest and
longest-serving airline, as well as the largest provider of passenger air
service from its primary visitor markets on the U.S. mainland. Hawaiian offers
nonstop service to Hawai'i from more U.S. gateway cities (11) than any other
airline, along with service from  Japan,  South Korea,  the Philippines, 
Australia,  American Samoa, and Tahiti. New nonstop service will begin between 
Honolulu  and  Auckland, New Zealand  on  March 13, 2013, and between  Honolulu 
and  Taipei, Taiwan  in  July 2013. Hawaiian also provides approximately 170
daily jet flights between the Hawaiian Islands.  

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA).
Additional information is available at HawaiianAirlines.com. Follow updates on
Twitter about Hawaiian (@HawaiianAir) and its special fare offers
(@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines).

SOURCE  Hawaiian Airlines

Keoni Wagner +1-808-838-6778, Keoni.Wagner@HawaiianAir.com

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