New Quarterly Newsletter to Inform Penn Power Customers About Key Utility-Related Topics

Wed Feb 27, 2013 4:00pm EST

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AKRON, Ohio,  Feb. 27, 2013  /PRNewswire/ -- Penn Power, a subsidiary of
FirstEnergy Corp. (NYSE: FE), will launch in March a new quarterly newsletter to
update its  Pennsylvania  customers on important consumer topics including tips
on electrical safety and energy conservation, as well as news about energy

The full-color newsletter will accompany residential bills, and its innovative
design will provide more room for detailed articles and news items than
traditional bill inserts.   

"The newsletter is another great platform for us to deliver important seasonal
and  Pennsylvania-specific messages to our customers," said  Ron Green, vice
president of Customer Service for FirstEnergy.  "It's all about keeping our
customers informed, and our quarterly newsletter is the perfect complement to
our new smartphone app, mobile website and Twitter updates."

The inaugural edition will feature stories on how to save money on seasonal
electric bills; a new mobile app for customers with Apple®  iPhone®  and Android
phones to view up-to-the-minute account and outage information; safety tips to
avoid downed power lines; and registering for paperless bills.

The newsletter is part of FirstEnergy's ongoing effort to enhance service to its
utility customers.  Customers enrolled in electronic billing can visit  to view a printable version of each

Penn Power serves approximately 161,000 customers in six  Pennsylvania 
counties. Follow Penn Power on Twitter  @penn_power.  

FirstEnergy is a diversified energy company dedicated to safety, reliability,
and operational excellence.  Its 10 electric distribution companies form one of
the nation's largest investor-owned electric systems, serving customers in 
Maryland,  Ohio,  Pennsylvania,  New Jersey,  New York  and West Virginia.  Its
generation subsidiaries control more than 20,000 megawatts of capacity from a
diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro,
pumped-storage hydro and other renewables.  Follow FirstEnergy on Twitter 

SOURCE  FirstEnergy Corp.

Scott Surgeoner, +1-610-921-6785

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