Dell Works With Red Hat, Intel and VMware To Launch Center of Excellence for Hospitals Using Epic EHR Software

Mon Mar 4, 2013 9:00am EST

* Reuters is not responsible for the content in this press release.

* New Linux-based deployment option designed to provide more flexibility, while
delivering operational efficiency for EHR customers 
* Open platform sets stage for improved interoperability through industry

NEW ORLEANS--(Business Wire)--
Dell has joined forces with Red Hat, Intel and VMware to open a dedicated center
where hospitals can test and deploy a new option for running Epic Systems`
electronic health records (EHR) software on Red Hat Enterprise Linux. The DRIVE
(Dell, Red Hat, Intel and VMware for Epic) Center of Excellence is located near
the EHR vendor`s Verona, Wis., headquarters. 

Last year, Epic added Red Hat Enterprise Linux to its list of target platforms.
Until then, the software exclusively ran on AIX and other UNIX servers. With the
potential lower total cost of ownership of running the software on Dell Intel
x86 servers, this combination could be a cost-effective option for hospitals. 

At the DRIVE Center of Excellence, hospitals can test their applications on a
variety of Dell server and storage options, test configurations for end-user
computing, perform cross-functional testing of other optimized solutions such as
help desk services and disaster recovery, and interact with all the primary
third parties involved in a Linux deployment. 

A legacy of expertise

Dell and the other companies in this effort each have a strong history in
supporting open standards and migrating customers from complex proprietary
environments. In addition to hardware, Dell provides a full range of
professional services and support for every stage of EHR deployment backed by
technical and clinical experts with deep expertise in working with a variety of
EHR vendors. 

VMware vSphere is the leading KLAS-rated x86 virtualization platform in
healthcare. vSphere provides hospitals with an industry proven virtualization
platform for delivering powerful solutions from the point of care to the
hospital`s datacenter. 

Red Hat will provide hospitals with the premium support services they need to
meet the 24x7 demands placed on an EHR system. As the world`s leading open
source platform for enterprises, Red Hat Enterprise Linux offers healthcare
customers a standards-based, cost-effective yet highly flexible and powerful

St. Joseph`s Hospital Health Center

More small- to mid-size hospitals are using Linux to run key applications as
they see the benefits of using open source versus proprietary platforms,
including cost savings and improved interoperability. 

St. Joseph`s Hospital Health Center, a 431-bed hospital and health system in
Syracuse, N.Y., turned to the DRIVE team for help in implementing Epic on Linux
as part of a 16-month conversion of the hospital`s EHR system. Working closely
with both the hospital and Epic, the companies are making the best use of St.
Joseph`s current infrastructure and resources to build a test and training
environment as well as preparing to deploy the full production system. In
addition to training and planning assistance, the DRIVE team will provide
ongoing support to fine-tune the system for optimal performance. 

"Using VMware and Red Hat Enterprise Linux to run Epic`s database on Dell`s x86
servers will not only significantly reduce hardware costs, but also will
simplify our environment and allow our IT staff to focus on delivering the best
user experience for our clinicians," said Chris Snow, manager of IT systems
engineering for St. Joseph Hospital Health Center. "We are confident that Dell
and its partners have the deep experience required for this type of complex

Additional Quotes

"Dell has a long history with both Red Hat Enterprise Linux and in supporting
complex EHR implementations with hardware and related services and consulting,"
said August Calhoun, Ph.D., vice president and general manager of Dell
Healthcare and Life Sciences. "Through this alliance, we are poised to give
customers - especially mid-size hospitals - greater choice and flexibility for
meeting meaningful use requirements." 

"Red Hat has a long history of providing open source mission critical IT
Infrastructure environments to some of the largest healthcare entities and
software vendors worldwide," said Mark Enzweiler, vice president of Global
Channels and Alliances, Red Hat. "Our expertise and robust technology coupled
with the DRIVE Center of Excellence will provide Epic customers with world-class
support. Open source software also enables organizations to enjoy a lower total
cost of ownership, helping offset potentially rising healthcare costs." 

"The new alternative of running Epic on Linux with the latest generation of
Intel x86 servers meets the needs of mission-critical healthcare solutions,"
said Rick Cnossen, worldwide director of health IT for Intel. "The DRIVE Center
of Excellence provides hospitals with an efficient way to evaluate an open
platform based on industry standards, with ecosystem expertise available for
ongoing support." 

"The news today underscores VMware`s passion and commitment to healthcare," said
Frank Nydam, healthcare CTO at VMware. "This partnership demonstrates how
meaningful collaboration and technology can help transform the delivery of
healthcare products and services. We are proud that VMware vSphere can provide
Dell and Epic with the performance and availability required to deliver
always-on patient care services." 

Learn more: Visit or follow @DellHealth 

Dell at HIMSS13

Dell will showcase its end-to-end solutions and services for healthcare at the
Healthcare Information & Management Systems Society (HIMSS) 2013 Annual
Conference and Exposition, March 3-7 at the Ernest N. Morial Convention Center
in New Orleans. (Booth #4427, Hall F).

Following HIMSS13, Dell will host a Healthcare Think Tank on March 19. Dell has
invited industry thought-leaders to take part in an interactive discussion
exploring the challenges and opportunities on the path to information-driven
healthcare. Join the conversation via live stream or follow on Twitter at

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology
and services that give them the power to do more. As the leading provider of
healthcare IT services in the world, Dell helps healthcare organizations harness
the power of information to simplify administration; coordinate and manage
patient care; transition from episodic care to prevention and wellness
management, and ultimately to deliver personalized medicine. For more
information, visit 

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the
marks and names of others. 

Red Hat is a trademark of Red Hat, Inc., registered in the U.S. and other
countries. Linux is the registered trademark of Linus Torvalds in the U.S. and
other countries. 

VMware and VMware vSphere are trademarks or registered trademarks of VMware,
Inc. in the United States and other jurisdictions. The use of the word "partner"
or "partnership" does not imply a legal partnership relationship between VMware
and any other company.

Media Contacts: 512-728-4100 Dell Press Line
Amanda Engler, 512-723-7381
WPP Team Dell
Kelly VanHook, 512-691-0383
Analyst Relations Contact:
Kristin Solarczyk, 512-728-4853

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