Dominion Virginia Power Working To Restore Service To Customers Affected By Winter Storm

Wed Mar 6, 2013 3:31pm EST

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- Power has been restored to more than 33 percent of the 181,000 affected
RICHMOND, Va.,  March 6, 2013  /PRNewswire/ -- Dominion  Virginia Power  crews
have restored power to more than 61,000 of the 181,000 customers affected by the
severe storm still passing through Virginia. Up to 18 inches of heavy, wet snow
has fallen in the northern two-thirds of Dominion's service area, and the
forecasts call for continued snowfall and increasing winds as the day

"We are working in challenging conditions to get the lights back on for our
customers quickly while maintaining safety as our first priority - safety of our
customers and safety of our crews," said  Rodney Blevins, vice president of
electric distribution operations.  

Storm restoration began as soon as conditions allowed crews to work safely.
Restoration information is available online at

Dominion crews from less-affected areas of the state and from utilities in
nearby states are assisting in restoration efforts in the western Piedmont, 
Shenandoah Valley  and  Northern Virginia  areas, where the impact of the heavy,
wet snow - nearly twice as wet as typical snow - was most severe. Subsequently,
strong winds are bringing additional damage to wires, utility poles and pole
cross arms.  

"Please stay away from downed lines and anything touching them - assume they are
energized, and report them by calling  1-866-DOM-HELP (1-866-366-4357)," Blevins
said. "We also ask that you help protect our linemen when you see them on the
roadside making emergency repairs by moving over from the lane nearest the
workers or by slowing down until you pass the site of the repairs."   

Customers should call  1-866-DOM-HELP (1-866-366-4357)  to report outages and
not count on their neighbors to report them. Customers also can report and check
the status of  power outages  using the company's website at  via
computer, smartphone or other mobile device.

The company will update its website,, with information about the
storm restoration as it becomes available. A Twitter feed,, and Facebook page,,also are available.  

The highest priority for power restoration is always given to public safety and
emergency facilities such as hospitals, emergency 911 call centers, and
municipal water pumping stations. A video description of the storm restoration
process is available online at  

If your electricity is interrupted:

* Turn off major appliances such as heat pumps, water heaters and stoves. Unplug
other appliances such as TVs, stereos, microwaves and computers. This will
prevent damage to appliances and possible overloads to the company's system when
power is restored.  
* Post a list of contents on your freezer door to minimize the number of times
you open it.  
* Leave one lamp or light on so you will be able to recognize when power is
* If using portable or camp-type stoves or lanterns for cooking and lighting,
ensure that the area is adequately ventilated.

After the storm

* Listen to your local radio station on your car or battery-powered radio for
regular news and weather updates. Don't rely on your neighbors to report your
outage. Call Dominion at  1-866-DOM-HELP(1-866-366-4357).  
* Stay away from fallen wires, flooded areas and debris.  Treat all fallen wires
and anything touching them as though they are energized.
* Follow safe operating procedures for generators. Never operate one inside your
home or in an enclosed space, such as a garage.  
* Do not connect portable generators directly to the electrical system of your
home. Electricity could flow backward onto Dominion's power lines and endanger
lives. Either have a qualified electrician perform the work or plug appliances
directly into the generator using the proper-sized extension cords.  
* Exhaust fumes contain carbon monoxide and can be deadly, so run your generator
outside with proper ventilation. Store the fuel for your generator safely.  
* Visually inspect the area around your electricity meter. If you detect or
suspect any damage, call the company toll-free at  1-866-DOM-HELP 

Dominion (NYSE: D) is one of the nation's largest producers and transporters of
energy, with a portfolio of approximately 27,500 megawatts of generation.
Dominion operates one of the nation's largest underground natural gas storage
systems and serves retail energy customers in 15 states. For more information
about Dominion, visit the company's website at   

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SOURCE  Dominion Virginia Power

Media: Karl Neddenien, +1-804-771-6115,, or Le-Ha
Anderson, +1-703-796-9308,, or Bonita B. Harris,

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