Robust Environment for Business Travel is Consistent with Overall Market Strength, According to Survey Fielded by Newsweek & The Daily Beast and Orbitz for Business

Wed Mar 13, 2013 7:00am EDT

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CHICAGO,  March 13, 2013  /PRNewswire/ -- Business travel serves as an important
barometer for overall economic outlook and sentiment, and consistent with Wall
Street's strong first quarter, employers started out the year bullish with 74
percent of business travelers expecting the same amount or more business travel
in 2013, compared to last year,according to a survey of business travelers
conducted by the Newsweek & The Daily Beast research department in partnership
with  Orbitz for Business, the corporate travel brand of Orbitz Worldwide (NYSE:
OWW).   

(Logo:   http://photos.prnewswire.com/prnh/20120307/CG65517LOGO)  

Online adoption is also strong with 90 percent of respondents booking travel
online at least some of time and 67 percent booking at least three fourths of
their trips online.  Mobile represents a distinct area of opportunity with only
12 percent of respondents using a mobile device to book flights or hotel rooms. 
In comparison, leisure travel booked on Orbitz.com sees much higher mobile
penetration, with nearly 25 percent of hotel bookings now being generated
through mobile channels. The survey found that over 81 percent of all
respondents indicated they are "very satisfied" or "mostly satisfied" with the
processes in place to plan, book and execute their business trips.

Among respondents who participate in an employer-mandated corporate travel
program, 72 percent were "mostly satisfied" or "completely satisfied" with their
employer's managed travel guidelines and 96 percent feel "very obligated" or
"somewhat obligated" to save money for their company when they travel.  Further
demonstrating an inclination towards policy compliance, 56 percent of managed
travelers reported that they never book travel outside company policy and an
additional 33 percent said they do so less than 25 percent of the time.  

"The results of this survey reinforce what we've learned from our clients -
booking travel online provides a much more satisfying user experience, as
evidenced by our customers' 90 percent online adoption rate, and business
travelers save money for their employer by complying with corporate policy
wherever possible," said  Mark Walton, vice president of global strategic
accounts at Orbitz for Business.  "Since business travel is an important driver
of economic growth, we must continue to provide the service, technology and
tools that give travelers the most convenient and cost effective travel
options."

Additional findings from the survey include:

* In the past 12 months, over 37 percent of respondents took five or more
business trips and nearly 39 percent stayed at least 20 hotel nights  
* Among those respondents in a managed travel program, 47 percent book their own
travel while only 17 percent report their travel being booked by the company
travel department  
* Only 34 percent of managed travelers who book their own trips are "very
satisfied" with the technology available to plan and book travel  
* Customer service is one aspect of business travel that remains largely in the
offline world - nearly 65 percent of respondents prefer to phone a customer
service agent if there are any issues while on a business trip  
* When it comes to company reimbursement for travel related extras, 65 percent
say their company will reimburse for the first checked bag but only 23 percent
will be reimbursed for the second.  Meanwhile, 58 percent of respondents can
expense the cost of hotel room Internet service but only 15 percent can expect
reimbursement for in-flight Internet access.

SURVEY METHODOLOGY

* Newsweek & The Daily Beast Research Department, in partnership with Orbitz for
Business, conducted an online survey via email recruitment of in-tab Newsweek
readers  
* The study was fielded between  December 14, 2012  and  January 1, 2013
* 572 business travelers who had taken at least one trip in the past 12 months
participated  
* Potential respondents were incentivized by an Orbitz for Business travel
giveaway offering airfare vouchers to a randomly selected, completed-survey
respondent

About Orbitz for Business

Orbitz for Business is the  corporate travel  brand of  Orbitz Worldwide  (NYSE:
OWW).  Launched in 2002, Orbitz for Business offers a complete portfolio of
global  business travel products and services  that help corporate customers
plan, search and book travel. Orbitz for Business leverages Orbitz Worldwide
technology, customized for corporate travelers. In addition to its leading
technology, Orbitz for Business delivers full service,  cost effective travel
management  solutions including 24/7 customer support; expense reporting and
policy management tools; and comprehensive choice in travel inventory.



About Newsweek & The Daily Beast  

The Daily Beast was founded in 2008 as the vision of  Tina Brown  and IAC
Chairman  Barry Diller. Curated to avoid information overload, the site is
dedicated to breaking news and sharp commentary. In 2011, The Daily Beast became
the online home of Newsweek magazine, which has served as the world's preeminent
conversation starter since its founding in 1933.  Tina Brown, former editor of
Vanity Fair, The New Yorker and Talk, serves as editor-in-chief of both
publications. The combined operation now regularly attracts over 18 million
unique online visitors a month and the magazine reaches millions more through
its tablet and international editions.



About Orbitz Worldwide

Orbitz Worldwide is a leading global online travel company that uses innovative
technology to enable leisure and business travelers to research, plan and book a
broad range of travel products. Orbitz Worldwide owns a portfolio of consumer
brands that includes Orbitz (www.orbitz.com), CheapTickets
(www.cheaptickets.com), ebookers (www.ebookers.com) , HotelClub
(www.hotelclub.com), RatesToGo (www.ratestogo.com) and the Away Network
(www.away.com). Also within the Orbitz Worldwide family, Orbitz Worldwide
Distribution (corp.orbitz.com/partnerships/distribution) delivers private label
travel solutions to a broad range of partners including many of the world's
largest airlines, and Orbitz for Business (www.orbitzforbusiness.com) delivers
managed corporate travel solutions for corporations. For more information on
partnership opportunities with Orbitz Worldwide, visit corp.orbitz.com.

Orbitz Worldwide uses its Investor Relations website to make information
available to its investors and the public at investors.orbitz.com. The public
can sign up to receive email alerts whenever the company posts new information
to the website.

SOURCE  Orbitz Worldwide


Orbitz Worldwide: Tim Enstice, +1 312-894-4721, tim.enstice@orbitz.com

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