HP Helps Moscow Railways Increase Quality, Safety of Suburban Rail Transport

Thu Mar 14, 2013 7:45am EDT

* Reuters is not responsible for the content in this press release.

  MOSCOW, Mar 14 (Marketwire) -- 
HP (NYSE: HPQ) today announced that Moscow Railways (MZD) has established
new quality and safety levels for its suburban transportation network
with a single automated management system based on HP Service Manager

    MZD, an affiliate of JSC Russian Railways, is responsible for 60.4
percent of suburban transportation across Russia, transporting an average
of 1.4 million passengers every day. MZD manages a total of 8,000 miles
(13,000 km) of track, 585 units of rolling stock, more than 4,000 train
drivers and assistants, more than 2,000 point-of-sale (POS) terminals,
and 1,800 platform gates. 

    HP Service Manager helps create a more secure environment for all of
MZD's passengers. As well as ensuring that transportation safety measures
are in place at platforms, pavilions, stations, POS terminals, suburban
train salons and rolling stock depots, it enables a timely reaction to
security incidents. MZD's intelligent video surveillance system
continuously monitors the time passengers spend in the areas under
control and -- should any delayed service come to light -- creates an
incident in HP Service Manager to help advance passenger logistics. 

    "We needed a common multifunctional center to manage the entire suburban
complex," said Vladimir Yakunin, president, JSC Russian Railways. "The
new system will enable both the passenger companies providing
transportation services and Russian Railways as the infrastructure
company to work at maximum efficiency by speeding up decision making,
improving management and cutting costs."

    HP partner I-Teco worked with HP and MZD's project team to consolidate
and unify all administration functions into an Information Technology
Infrastructure Library (ITIL)-based framework with HP Service Manager at
the core. Management processes and technologies across the suburban
transport hub are automated and aligned for accurate, consolidated
analytical data gathering.

    HP Service Manager now logs all MZD's trains and routes, as well as
resources like rolling stock and locomotive staff, in a single system. In
case of a late arrival, HP Service Manager gets an alert, and appropriate
changes are made within the change-management process, ensuring that
passengers are advised of schedule changes in advance.

    Among the innovations enabled by HP Service Manager is a new suburban
infrastructure visualization system that allows MZD to view
infrastructure elements and tasks on a 3-D map of the rail network. As
well as facilitating better scheduling and faster incident response, this
enables more efficient management of passenger traffic, improves decision
making and increases safety. 

    "Moscow Railways was looking for a robust, flexible platform that would
not only enable fast response to everyday incidents, but also work
closely with the Central Information Office of RZD," said Alexander
Mikoyan, vice president and managing director, HP Russia. "HP's unique
offering has enabled MZD to build a single management framework for the
entire suburban transportation network, which ensures optimum quality of
service for rail users."

    HP's premier Americas client event, HP Discover, takes place June 11-13
in Las Vegas.

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