8x8 Enhances Virtual Office Business Phone Service With New Native Desktop Application

Tue Mar 19, 2013 8:15am EDT

* Reuters is not responsible for the content in this press release.


Never miss a call again, with improved audio quality
SAN JOSE, Calif.--(Business Wire)--
8x8, Inc. (Nasdaq: EGHT), provider of innovative cloud-based communication and
computing solutions, today introduced a new Virtual Office Desktop softphone
application for its award-winning Virtual Office business VoIP and Virtual
Office Pro unified communications solutions. 

Virtual Office Desktop provides all of the same functionality of the Virtual
Office Online browser application in a more robust native Windows and Mac
application. Integrating a business softphone with one-on-one video calling, web
and video conferencing along with visual voicemail, 8x8`s update to Virtual
Office Desktop also includes enterprise grade IM (instant messaging) and
presence along with fax, and social media feeds, all found in one easy to use

Benefits of Virtual Office Desktop include:

* Better call and message notification: For web applications, users need to
launch a browser and navigate to a web page that can get hidden behind other
browser tabs, making it easy to miss calls and chats. As a native Windows and
Mac app, Virtual Office Desktop automatically launches when the computer starts.
The app shows system alerts or screen pops in the foreground when incoming
calls, IMs and faxes are received. Calls can ring both a headset and the
computer speakers in case the user has temporarily put down his or her headset. 
* Simplified user interface and compact design: Saves screen space while
providing quick access to a personal and corporate directory, soft phone, online
meetings and faxes. The History tabprovides an easily searchable archive of call
logs, chats, meeting info, recordings and social media feeds. 
* Improved call quality: Echo cancellation and native support for advanced
speech codecs improve audio quality on Windows, even with low bandwidth

"8x8 strives to provide the best communications tools across all connected
devices," said 8x8 Senior Product Manager Phillip Liu. "While customers
appreciate the convenience of quickly accessing 8x8`s unified communications app
through any web browser, our most dedicated users wanted the absolute best call
quality and user experience which can only be delivered through a native Windows
or Mac application. I`m proud of the work our engineers and designers did to
integrate so much capability in an easy-to-use app that`s designed for
continuous use throughout the workday." 

The Virtual Office Desktop application is included free with 8x8 Virtual Office
and Virtual Office Pro business phone service. All 8x8 customers can download
and install the application at

For additional information about 8x8 Virtual Office, visit

About 8x8, Inc.

8x8, Inc. (NASDAQ: EGHT) empowers business conversations for more than 30,000
small and medium-sized businesses with cloud communications services that
include hosted PBX telephony, unified communications, contact center and video
conferencing solutions. The company has been delivering business communications
services since 2004 and has garnered a reputation for technical excellence and
outstanding reliability. In 2012, 8x8 was named a market "leader" in Gartner`s
Magic Quadrant for Unified Communications as a Service (UCaaS) in North America
and recognized as the No. 1 Provider of Hosted IP Telephony by Frost & Sullivan.
For additional information, visit www.8x8.com, or connect with 8x8 on Facebook
and Twitter.

8x8, Inc.
Joan Citelli, 408-654-0970
Comunicano, Inc., for 8x8, Inc.
Irena Boostani, 858-414-1136

Copyright Business Wire 2013