TE Introduces New Infrastructure Configuration Manager Mobile App

Wed Mar 27, 2013 10:00am EDT

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Mobile Work Order App Eases The Burden of Day-to-Day Network Management Tasks
GREENSBORO, N.C.--(Business Wire)--
TE Connectivity today announced the launch of a new breed of network
infrastructure management support. Driven by the demand and popularity of
mobile, always connected and always available device-driven technologies, TE has
created the Infrastructure Configuration Manager (ICM) mobile app for tighter
control of customers` physical networks. The ICM mobile app is a tool for use
with an active ICM software system, linking to the ICM server to coordinate
planned work orders and provide direct technician messaging and responses. The
mobile app is now available, free for a limited time, on iTunes. 

ICM is the software that powers TE`s managed connectivity solutions, designed to
give network operators a higher level of visibility into their physical network.
ICM is a real-time, fully automated physical layer documentation system and a
complete application for managing work orders, network topology, level 2
discovery, reporting and alarms. According to a Gartner Group study, 59 percent
of unplanned network downtime occurs in the physical layer and 28 percent of
data center outages are caused by human error by mistakenly making changes in
the physical layer.1 TE`s managed connectivity platforms - ICM software and
Quareo connection point identification (CPID) technology - were engineered
expressly for monitoring and managing the physical layer of network
infrastructure. The ICM mobile app takes this industry-leading technology to the
next level. 

"ICM mobile is a next-generation tool for network infrastructure management,"
said Gene Malone, ICM product manager within TE`s Enterprise Networks business
unit. "Network managers have come to understand how important the physical layer
is to the overall reliability and performance of their networks, and realize
that there is little visibility into this layer. The ICM mobile app is a
device-based tool that can provide an instant, real-time view of the network and
render it transparent." 

The ICM mobile app, in conjunction with an active ICM system, provides
unprecedented management, details and control of the Information Transport
System (ITS). The app features:

* Work order selection listing 
* Work order synchronization 
* Work order/LED activation controls 
* Work order step selector/manager 
* Auto-detect completion indicators 
* Manual completion indicators 
* Response attachment handling 
* Incident response logging

"The key differentiators for the TE managed connectivity offering is the high
level of detailed information provided by the CPID technology harnessed through
the intuitive software app," said Kevin Townend, senior development manager, ICM
software solutions, at TE Enterprise Networks. "TE is the world leader in fiber
connectivity. Creating the ICM mobile app extends our commitment to simplifying
network infrastructure management for our customers." 

Download the ICM mobile app from:
https://itunes.apple.com/us/app/icm-mobile/id567464865?mt=8. Additional
information about ICM software and the new ICM mobile app can be found at:
www.TE.com/ICM. 

About TE Connectivity
TE Connectivity (NYSE: TEL) is a $13 billion world leader in connectivity. The
company designs and manufactures products at the heart of electronic connections
for the world`s leading industries including automotive, energy and industrial,
broadband communications, consumer devices, healthcare, and aerospace and
defense. TE Connectivity`s long-standing commitment to innovation and
engineering excellence helps its customers solve the need for more energy
efficiency, always-on communications and ever-increasing productivity. With
nearly 90,000 employees in over 50 countries, TE Connectivity makes connections
the world relies on to work flawlessly every day. To connect with the company,
visit: www.te.com. To connect with TE Enterprise Networks, go to:
http://www.te.com/enterprisenetworks. 

1Gartner Data Breach Investigations Report, 2009 

Quareo, TE Connectivity, TE Connectivity (logo), and TE (logo) are trademarks.
All other logos, products and/ or company names referred to herein might be
trademarks of their respective owners.
© 2013 Tyco Electronics Corporation, a TE Connectivity Ltd. company. All rights
reserved.

TE Connectivity
Jon Secrest, 952-917-0232
Global Marketing
jon.secrest@te.com
or
Dave Viertel, 952-917-0454
Product Marketing
dave.viertel@te.com

Copyright Business Wire 2013

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