Cigna Earns Full URAC Accreditation for Case Management, Utilization Management and Pharmacy Benefit Management

Thu Apr 11, 2013 10:00am EDT

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* Case management helps people coping with illness or health challenges 
* Utilization management ensures an individual`s benefits are administered
correctly 
* Pharmacy benefit management helps individuals with access to drugs and
pharmacies

BLOOMFIELD, Conn.--(Business Wire)--
Cigna Health Management, Inc., a subsidiary of Cigna Corp. (NYSE:CI), has earned
full accreditation from URAC for the company`s case management and utilization
management programs. In addition, Cigna Pharmacy Management has earned full
accreditation for its pharmacy benefit management. All of the accreditations are
effective for three years and recognize the quality of these customer-focused
programs. 

URAC is an independent, nonprofit organization that promotes health care quality
through its accreditation, education and measurement programs. URAC`s rigorous,
nationally-recognized accreditation process typically lasts several months and
includes an extensive review of a company`s programs and operations. 

"By applying for and receiving URAC accreditation, Cigna has demonstrated a
commitment to quality health care," said URAC Vice President of Accreditation
Services, Susan DeMarino. "Quality health care is crucial to our nation`s
welfare and it is important to have organizations that are willing to measure
themselves against national standards and undergo rigorous evaluation by an
independent accrediting body." 

"We appreciate this vote of confidence from URAC," said Matt Manders, Cigna
president for regional and operations. "The real winners are the millions of
individuals we serve every day. Through these accreditations, URAC has affirmed
that Cigna delivers easy access to care supported by reliable policies and
procedures, combined with caring clinical staff who deliver quality services
that our customers rely on to help them improve and maintain their health." 

Cigna's case management programs help people who are coping with cancer,
diabetes, a complicated pregnancy, a transplant and a wide range of health
challenges. Individuals receive health coaching and other support that helps
them get the most from their health care benefits and other services. 

Cigna's utilization management program reviews health care services for medical
necessity and appropriateness to help ensure that an individual`s benefits are
administered correctly. Cigna`s pharmacy benefit management ensures that
contract terms and pricing are clear, so that individuals have access to the
drugs and pharmacies they need to be healthy. 

About URAC

URAC is an independent, nonprofit organization that promotes health care quality
through its accreditation, education and measurement programs. URAC offers a
wide range of quality benchmarking programs and services that keep pace with the
rapid changes in the health care system and provide a symbol of excellence for
organizations to validate their commitment to quality and accountability.
Through its broad-based governance structure and an inclusive standards
development process, URAC ensures that all stakeholders are represented in
establishing meaningful quality measures for the entire health care industry.
For more information, visit www.urac.org, follow us on twitter, or visit our
page on LinkedIn. 

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to
helping people improve their health, well-being and sense of security. All
products and services are provided exclusively by or through operating
subsidiaries of Cigna Corporation, including Connecticut General Life Insurance
Company, Cigna Health and Life Insurance Company, Life Insurance Company of
North America and Cigna Life Insurance Company of New York. Such products and
services include an integrated suite of health services, such as medical,
dental, behavioral health, pharmacy, vision, supplemental benefits, and other
related products including group life, accident and disability insurance. Cigna
maintains sales capability in 30 countries and jurisdictions, and has
approximately 78 million customer relationships throughout the world. To learn
more about Cigna, including links to follow us on Facebook or Twitter, visit
www.cigna.com.

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Cigna Corporation
Mark Slitt, 860-226-2092
mark.slitt@cigna.com

Copyright Business Wire 2013

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