Former Wells Business Unit Customers to Receive Instructions for Remediation

Fri Jun 7, 2013 4:10pm EDT

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Former Wells Business Unit Customers to Receive Instructions for Remediation

Wells Fargo & Co. (NYSE:WFC) announced final approval by the Federal Reserve Board of Governors for the company to complete its claims and review processes and compensate Wells Fargo Financial, Inc. customers under the terms of a 2011 agreement.

On July 20, 2011, Wells Fargo & Co. and Wells Fargo Financial reached an agreement with the Federal Reserve Board related to certain mortgage loans originated by Wells Fargo Financial between January 1, 2004 and September 30, 2008. Wells Fargo Financial, Inc. officially ceased operations in 2010.

The agreement does not involve loans made by Wells Fargo Home Mortgage or by Wells Fargo Bank, N.A.

Notifications will be mailed to Wells Fargo Financial customers identified as potentially impacted.

Wells Fargo Financial customers can find more information by contacting the Wells Fargo Financial Consent Order Claims Administrator team for assistance or questions:

• By Phone: (866) 960-5981
• By Email: questions@WFFConsentOrder.com
• Online: www.WFFConsentOrder.com

The hours of operation are: Mon - Fri: 7 a.m. – 7 p.m., and Sat: 8 a.m. – 4 p.m. CST.

All inquiries are to be referred to: Wells Fargo Financial Consent Order Claims Administrator at (866) 960-5981 or questions@WFFConsentOrder.com.

About Wells Fargo

Wells Fargo Home Mortgage is the nation’s leading mortgage lender and services one of every six mortgage loans in the nation. A division of Wells Fargo Bank, N.A., it has a national presence in mortgage stores and banking stores, and also serves the home financing needs of customers nationwide through its call centers, Internet presence and third-party production channels. Wells Fargo Bank, N.A. is an equal housing lender.

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.4 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores, 12,000 ATMs, and the Internet (wellsfargo.com), and has offices in more than 35 countries to support the bank’s customers who conduct business in the global economy. With more than 270,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2013 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy all our customers’ financial needs and help them succeed financially.

Wells Fargo & Company
Media
Vickee Adams, 515-537-3276
or
Investor
Jim Rowe, 415-396-8216

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