Cigna Offers Assistance to People Impacted by Colorado Wildfires

Thu Jun 13, 2013 10:15am EDT

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Cigna Offers Assistance to People Impacted by Colorado Wildfires

Global health service company Cigna (NYSE:CI) is offering a broad range of assistance to people impacted by the Colorado wildfires.

Effective immediately, Cigna is temporarily lifting certain prescription refill restrictions in El Paso and Huerfano counties in order to aid its customers. People covered by a Cigna health plan in those counties may refill their prescriptions ahead of their usual “refill too soon” restrictions. These temporary measures are in place until July 27, 2013; Cigna will potentially extend these measures should the situation warrant.

Further, Cigna has expanded its telephone help line to provide personal assistance and support over the next two weeks for all Colorado residents affected by the wildfires. Phone lines are staffed with trained counselors who are available to speak with people about how to cope with loss, anxiety, stress or other issues resulting from the wildfires. Counselors can be reached at 866-912-1687. Cigna also has an online resource center with additional information about disaster resources at http://apps.cignabehavioral.com/web/basicsite/consumer/consumer.jsp.

“There is a very human cost that accompanies these sorts of tragic events,” said Kim Bimestefer, Cigna president and general manager, Mountain States. “Cigna is committed to doing all we can to assist the people impacted in Colorado.”

Customers with questions or concerns are encouraged to call the customer service phone number on their Cigna ID card or Cigna's nationwide customer service telephone number at 1.800.Cigna24 (1.800.244.6224). Customer service representatives are available 24 hours a day, 7 days a week for assistance.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in 30 countries and jurisdictions, and has approximately 80 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com.

Cigna Corporation
Phil Mann, 860-226-3729
Phil.Mann@Cigna.com