Delaware Physicians Care Named One of Top Medicaid Plans by National Committee for Quality Assurance

Thu Oct 17, 2013 2:58pm EDT

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Delaware Physicians Care Named One of Top Medicaid Plans by National Committee for Quality Assurance

Delaware Physicians Care, an Aetna Medicaid plan, has been selected as one of the top 50 Medicaid plans among hundreds in the nation by the National Committee for Quality Assurance (NCQA) in its Medicaid Health Insurance Plan Rankings 2013-2014. The ranking is based on clinical quality, member satisfaction and NCQA accreditation scores.

Delaware Physicians Care ranked 34th. NCQA evaluated more than 260 Medicaid health plans and ranked 131 of those based on clinical performance, member satisfaction and NCQA accreditation. To be eligible for rankings, health plans must authorize public release of their performance information and submit enough data for a statistically valid analysis.

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement and tool in health care.

Delaware Physicians Care has more than 116,000 Medicaid and long-term care members.

“We’re very proud to have been ranked so highly, and we will continue to work to do even better,” said Robert White, chief executive officer of the health plan. “The list is based both on the quality of care and how satisfied our members are with the services they receive. Of course, that also is a statement about our excellent staff and participating providers, as well as how dedicated they all are to making sure our members stay as healthy as possible.”

Delaware Physicians Care is administered by Aetna Medicaid, which has more than 25 years’ experience in managed Medicaid and administers physical and behavioral health care to fully managed care members in 16 states, helping more than 2 million people access quality health services.

About Aetna

Aetna (NYSE:AET) is one of the nation's leading diversified health care benefits companies, serving an estimated 44 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see www.aetna.com.

Aetna
Walt Cherniak, 410-401-9490
cherniakjrw@aetna.com