Accenture named lead contractor for Obamacare website: government

WASHINGTON Sat Jan 11, 2014 6:22pm EST

Visitors look at devices at Accenture stand at the Mobile World Congress in Barcelona, February 26, 2013 file photo. REUTERS/Albert Gea

Visitors look at devices at Accenture stand at the Mobile World Congress in Barcelona, February 26, 2013 file photo.

Credit: Reuters/Albert Gea

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WASHINGTON (Reuters) - Accenture has been chosen to replace CGI Federal as the lead contractor for the Obamacare enrollment website, which failed to work when it launched in October for millions of Americans shopping for health insurance, the U.S. Centers for Medicare and Medicaid Services said on Saturday.

CGI Federal, a subsidiary of CGI Group, built the website,, which was plagued by error messages and slow speeds for weeks after the launch. The glitches created a political crisis for President Barack Obama, threatening the roll-out of his signature healthcare law and emboldening Republican foes to call for its repeal.

"As CMS moves forward in our efforts to help consumers access quality, affordable health coverage, we have selected Accenture to become the lead contractor for the portal and to prepare for next year's open enrollment period," the agency said in a statement.

CGI Federal said on Friday that its contract, which was originally awarded in 2011 and is scheduled to end February 28, would not be renewed.

Accenture said the contract was worth $45 million for the initial phase of the project, and the Washington Post reported that the final value of the one-year contract would be about $90 million.

"Accenture will bring deep healthcare industry insight as well as proven experience building large-scale, public-facing websites to continue improving," David Moskovitz, chief executive of Accenture Federal Services, said in a statement.

Obama has said the fiasco with the website has made him want to overhaul the way the federal government buys technology services. Critics say the system favors large, established contractors such as CGI.

Although the site is vastly improved, technical glitches continue to bedevil enrollment. The improvements allowed more than 1.1 million people to shop for and enroll in insurance on by the end of 2013, far short of original hopes.

The deadline for signing up for 2014 health insurance under the Affordable Care Act is March 31, meaning Accenture will take over at a time when the government needs the site to handle what it hopes will be a surge of last-minute sign-ups.

(Reporting by Roberta Rampton; Writing by Eric Beech; Editing by Dan Grebler and Steve Orlofsky)

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Comments (15)
WhyMeLord wrote:
Wasn’t Accenture the same bunch of idiots who sponsored Tiger Woods?
They’re not very good at character assessment; let’s see about this.
Accenture thinks they’re experts at everything; a little egocentric?
The bigger thy are, the harder they fall; opinions can fall as well.

Jan 11, 2014 5:24pm EST  --  Report as abuse
dc2ndtest wrote:
Good move. Now let’s get the enrollments flooding the exchange and prove the non-sensical lying GOP and their legions of lunatic TP fanatics to sweep the 2014 elections and return this country to the government of by and for the people politicians of 2008 damaged by the Koch corrupt campaign cash cascade in 2010 bought the beef to brainwash the brainless Orcs outfitted in tricorner hats, separated snake segment flag now complimented by brownshirt/blackshirt fascists

Jan 11, 2014 7:06pm EST  --  Report as abuse
ARJTurgot2 wrote:
This is going to be fun. Accenture relocated its world headquarters to Ireland in 2009 to reduce its U.S. taxes. The bulk of its employees are now at outsourcing centers in India.

Data security issues, tax fairness issues, employment and union issues.

I am now comfortable with the idea that Emperor O and his crew are at the upper end of world class incompetents, but they still seem to have the ability to surprise.

Jan 11, 2014 7:22pm EST  --  Report as abuse
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