UPDATE 2-Google's Gmail down for users around the world

Fri Jan 24, 2014 3:49pm EST

SAN FRANCISCO Jan 24 (Reuters) - Google Inc suffered a service outage on Friday that briefly took down Gmail, the Internet email service used by hundreds of millions of people and many businesses across the globe.

Google, which first acknowledged the outage at 11:12 a.m. Pacific Time (19:12 GMT), said roughly one hour later that service had been restored for some users and it expected "a resolution for all users in the near future."

It remained unclear what triggered the outage, which affected users in at least India, Britain and the United States and prompted a stream of complaints on Twitter from users in many more countries.

"We're investigating reports of an issue with Gmail. We will provide more information shortly," the company said on its "App Status" dashboard online, which tracks the state of various Google services.

Two other Google properties, the social network Google Plus, and YouTube, appeared to load slowly as well.

Yahoo Inc, which runs a rival Internet mail service, seized the moment to post a screenshot of the Gmail error page to Twitter.

Google users attempting to sign on saw a "temporary error" message and a brief note: "We're sorry, but your Gmail account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes."

Google did not respond to requests for comment.

We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/
Comments (1)
S_Deemer wrote:
Stuff happens. Outlook.com is down on an almost weekly basis, sometimes for as long as 24 hours, but apparently Microsoft has so few users that it’s not news.

http://www.isitdownrightnow.com/outlook.com.html

Jan 24, 2014 3:59pm EST  --  Report as abuse
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.