Facebook's big buy, WhatsApp messaging app, back up after outage

WASHINGTON Sat Feb 22, 2014 6:28pm EST

A Whatsapp App logo is seen behind a Samsung Galaxy S4 phone that is logged on to Facebook in the central Bosnian town of Zenica, February 20, 2014. REUTERS/Dado Ruvic

A Whatsapp App logo is seen behind a Samsung Galaxy S4 phone that is logged on to Facebook in the central Bosnian town of Zenica, February 20, 2014.

Credit: Reuters/Dado Ruvic

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WASHINGTON (Reuters) - WhatsApp, the rapidly expanding mobile messaging app, suffered an outage for more than three hours on Saturday, frustrating users just days after its acquisition by Facebook for $19 billion.

"WhatsApp service has been restored. We are so sorry for the downtime...," WhatsApp tweeted to its more than 1 million Twitter followers on Saturday around 5:48 p.m. EST (2248 GMT).

Earlier, the service had said it was "experiencing server issues" without providing further details. Facebook referred questions on the outage to WhatsApp representatives, who did not immediately respond.

Five-year-old WhatsApp currently has about 450 million users globally and has been adding a million users daily.

On Saturday, some of those users took to other forms of social media, including blogs and Twitter to report the outage and vent their frustration.

WhatsApp is the leader among a wave of smartphone-based messaging apps that are now sweeping across North America, Asia and Europe, and is known to appeal to teens and others who avoid mainstream social networks.

During the outage the buzz on Twitter ranged from the conspiratorial - that Facebook had really bought WhatsApp to shut it down and funnel users to Facebook Chat - to the philosophical.

"So now that #Whatsapp isn't working I've actually talked to my family, they seem like nice people," tweeted @Ali_Hilu, a self-described social media addict in Jordan.

And @Iamhollybrown of Surrey, England, scolded, "Can't believe all these people are crying about Whatsapp not working, do some exercise, do some work, learn a language."

(Reporting by Christine Stebbins and Ros Krasny; Editing by Dave Gregorio, Bernard Orr)

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Comments (7)
tangledwe77 wrote:
Sorry, folks, the NSA, in conjunction with Facebook, had to do a little backdoor tweaking and fine tuning. Can you hear me now?

Feb 22, 2014 9:09pm EST  --  Report as abuse
kcnsonline wrote:
Why did Facebook buy WhatsApp? the answer here http://adf.ly/dx1G7

Feb 22, 2014 10:52pm EST  --  Report as abuse
kcnsonline wrote:
Why did Facebook buy WhatsApp? the answer http://adf.ly/dx1G7

Feb 23, 2014 12:31am EST  --  Report as abuse
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