Goldman says client data leaked, wants Google to delete email

NEW YORK Wed Jul 2, 2014 3:32pm EDT

A view of the Goldman Sachs stall on the floor of the New York Stock Exchange July 16, 2013. REUTERS/Brendan McDermid

A view of the Goldman Sachs stall on the floor of the New York Stock Exchange July 16, 2013.

Credit: Reuters/Brendan McDermid

NEW YORK (Reuters) - Goldman Sachs Group Inc said a contractor emailed confidential client data to a stranger's Gmail account by mistake, and the bank has asked a U.S. judge to order Google Inc to delete the email to avert a "needless and massive" breach of privacy.

The breach occurred on June 23 and included "highly confidential brokerage account information," Goldman said in a complaint filed last Friday in a New York state court in Manhattan.

Goldman (GS.N) did not say how many clients were affected, and wants Google's (GOOGL.O) help in tracking down who might have accessed the data. The Wall Street bank also said Google "appears willing to cooperate" if there is a court order.

Google, Goldman and Goldman's law firm did not immediately respond on Wednesday to requests for comment.

According to Goldman, the outside contractor had been testing changes to the bank's internal processes in connection with reporting requirements set forth by the Financial Industry Regulatory Authority.

Goldman said the contractor meant to email her report, which contained the client data, to a "gs.com" account, but instead sent it to a similarly named, unrelated "gmail.com" account.

The bank said it has been unable to retrieve the report or get a response from the Gmail account owner. It said a member of Google's "incident response team" reported on June 26 that the email cannot be deleted without a court order.

"Emergency relief is necessary to avoid the risk of inflicting a needless and massive privacy violation upon Goldman Sachs' clients, and to avoid the risk of unnecessary reputational damage to Goldman Sachs," the bank said.

"By contrast, Google faces little more than the minor inconvenience of intercepting a single email - an email that was indisputably sent in error," it added.

Goldman is based in New York, and Google in Mountain View, California.

The case is Goldman, Sachs & Co v. Google Inc, New York State Supreme Court, New York County, No. 156295/2014.

(Reporting by Jonathan Stempel in New York; Editing by Dan Grebler)

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Comments (6)
thebriang wrote:
Whoops. I sure would like to know whats in that email though, I’m sure it puts GS in a good light, prolly another Plutocracy Now update.

Wait… “and to avoid the risk of unnecessary reputational damage to Goldman Sachs”…oh, I guess its not good then, must be a little too much truth in that document, come on wikileaks.

Jul 02, 2014 5:21pm EDT  --  Report as abuse
ARJTurgot2 wrote:
Hmmm… testing with production data. Me thinks damage to their reputation consists of expert witnesses getting up and saying GS are idiots.

Jul 02, 2014 5:43pm EDT  --  Report as abuse
Dehumanist wrote:
Testing with data like that, and with external accounts? Sounds like someone needs to step up their processes. I’d be curious to know who the Contractor is if they are being really lax with their processes.

Jul 03, 2014 4:40am EDT  --  Report as abuse
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